DORSYA Opiniones 

456
•
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Would love to give more stars but unfortunately cant. I brought 2 necklaces last year, loads of compliments on them and would recommend. After just over a year my necklace has snapped. Don't... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service! Would 100% recommend After I had a slight issue with my order, I got in touch and received an email extremely quickly, lovely personal touch from this small business owner.... Ver más

Valorada con 5 estrellas sobre 5

I love ordering from this business SO much! I emailed Orsi before placing my order and asked that my free mystery gift please be something in Sterling Silver. Well, she surprised me with the most GORG... Ver más

Valorada con 5 estrellas sobre 5

Great product and very understanding owner. Royal mail lost our package and said it had been delivered even though it hadn't and we were in. Could have fit through the letterbox easily. My wife ordere... Ver más

Información sobre la empresa

  1. Joyería
  2. también en la categoría
  3. Relojería

Escrito por la empresa

Empowering demi-fine jewellery and gemstones. Celestial and coastal inspired. Limited edition drops.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

456 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(456)

4 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The most beautiful and personal company

my necklace with 2 days of ordering which I was not expecting as I didn’t pay any extra for postage.
Not only is the necklace absolutely stunning but it came with a gorgeous little gift and notes including care instructions and some lovely empowering and kind messages which are simply beautiful 💕💕 I actually just cried reading the messages 💕💕
What a lovely company you are Dorsya, Thank you so so much 💕 I can’t wait to order again xxxxx

12 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Turquoise bespoke ring

It was delivered swiftly. Exactly how it looked in the picture. Well made, beautiful ring. So happy with the purchase, I will be purchasing more in the future!

23 de julio de 2023
Valorada con 5 estrellas sobre 5

Great jewellery at a great price!

It was easy to navigate on the website. There were a lot of choices for jewellery. The quality of the ring I purchased was great!
It was reasonably priced and budget friendly. It was shipped quickly and was informed of where my item was. This was my first purchase from Dorsya, but not the last! Love the items on the website.

26 de julio de 2023
Valorada con 5 estrellas sobre 5

Good customer experience

I brought a lovely star sign necklace on line. Arrived on time & and lovely packaging/jewellery bag.

Emailed customer service as worried it might not arrive on time, very prompt and helpful responses - order come that same day!

28 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor quality and customer service

I bought a moonstone ring and wore it only a handful of times and unfortunately the stone fell out and broke therefore I was not able to stick it back in. I contacted customer services to request a replacement but they refused saying it was due to me wearing hand cream etc which I do not wear. Very poor customer service and not the quality I would expect with such little wear.
Will not be purchasing again. Would not recommend.

10 de julio de 2023
Opinión espontánea
Logotipo de DORSYA

Respuesta de DORSYA

Dear Beth,
I'm so sorry again the fact that the stone has fallen out from your ring. However as explained in the email too, you have purchased the ring in December 2022, that's 7 months ago. During this time you've been wearing the ring without any problem. I don't know the cause of why the stone has fallen out, but most sure it has to do with tear and wear, otherwise if it has been a manufacture defect, you wouldn't have been able to wear your ring for 7 months in perfect condition. If the stone would have been fallen out after one wear, I would have gladly exchanged it for you. Apologies but our T&C don't cover tear and wear. Best,Orsi

Valorada con 5 estrellas sobre 5

Great company

Great company! I have ordered from the company a few times now and I’m so happy with their products. I have ordered 5 of the Zodiac necklaces now for myself and family and they’re beautiful! Such good quality and looks just like the picture.

24 de junio de 2023
Valorada con 5 estrellas sobre 5

Easy order and shipment

Easy order and shipment. Only disappointment were the import costs when arriving in the Netherlands. I was not prepared for that. This made the total price of the item quite high.

27 de junio de 2023
Valorada con 5 estrellas sobre 5

Beautifully made ring

Beautifully made ring, real gemstones, just stunning!
DORSYA's jewellery are my new perfect holiday accessories. I already have a small collection and I keep getting back for more🥰

23 de mayo de 2023

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