Douglas Forest & Garden | DFG.ie Opiniones 

70
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought a battery mower in advance of next season. It arrived damaged in transit, and a quick call to DFG sorted it out pronto. I got an apology, no quibble, a replacement unit was sent out promptly... Ver más

Valorada con 5 estrellas sobre 5

The blower I purchased from you is a top class machine and great value. I would highly recommend this company they have never let me down.Fast delivery at a good price.This is my third garden item I h... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I found the staff at the Cork shop extremely helpful & their advice to be helpful & relevant. Recently bought a small battery operated lawnmower for my small lawn & about a year ago bought a battery o... Ver más

Valorada con 5 estrellas sobre 5

Our whole family have been dealing with DFG for many years. From purchasing lawnmowers, garden equipment, children’s outdoor toys to annually servicing our lawnmower, we have always had a good experie... Ver más

Información sobre la empresa

  1. Tienda de podadoras de césped

Escrito por la empresa

Official Stihl Dealer In Cork. Browse our products online including lawmowers, strimmers, tractor lawnmowers, chainsaws & more. Visit in store in Frankfield Cork


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

70 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(70)

54 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very helpful and knowledgeable

I called to DFG on a Friday afternoon after work to look at a robot lawnmower. I got great information and insights from tall Greg and ordered the machine.

24 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience, they had the product I was looking for, the website had the specifications for the product (which helps ordering the right product). They sent a new customer gift which is always a nice touch. A really well run business, the owner is a obviously in it for the long run.

24 de abril de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

I was expecting a service for €45 but…

I was expecting a service for €45 but the repairman’s boss told me €140. Reason? Bad petrol. I won’t be going back there again.

27 de abril de 2026
Opinión espontánea
Logotipo de Douglas Forest & Garden | DFG.ie

Respuesta de Douglas Forest & Garden | DFG.ie

Good morning Cornelius.

Thank you for your review but I had to reply to this. When you brought in your mower you asked for a service which was done (and more). I really dont know where your €45 came from for a service as there is a large 4ftx3ft sign right next to where you book in the machine quite clearly stating that a walk behind service starts at €110. A service is a total service outside parts and extra labour that the mower will need. In your case you had old fuel in it since last season to which you admitted when you collected the mower. If you look up about the new E10 fuel thats available now it tends to go off very soon , especially if it was subject to vibration in the mower from the season previous. This "gone off" fuel does alot of damage to carbs , fuel lines and fuel pumps etc. Your carb was rebuilt to make sure it works perfecly now instead of replacing the carb to which it could get quite expensive.
If you have any trouble what so ever with our service please bring the mower back to us and we'll sort any issue you may have asap.

Regards
Greg Marah
Owner

Valorada con 1 estrellas sobre 5

Called to the shop today about a blade…

Called to the shop today about a blade for a strimmers, because I didn’t know the brand of strimmers off hand i was told by a member of staff not to call back. I said id bring up the strimmers and he said dont call to me with it, if your not buying brand names from them they dont care

24 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

I bought an Ego chainsaw from DFG on-line last year, which was delivered very quickly. I recently had an issue with the battery and it was replaced under warranty immediately. Fantastic service and I will definitely be back!

14 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Service / Great product

Highly recommend this company.
Visited the shop and was met by very friendly staff willing to provide good advice.
Explained to them what I wanted and they helped me choose the right lawnmower for what I needed.
I'll definitely will be back

21 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very professional & friendly business

Our whole family have been dealing with DFG for many years. From purchasing lawnmowers, garden equipment, children’s outdoor toys to annually servicing our lawnmower, we have always had a good experience. Their prices are competitive and their customer service has never once let them down. They are a wealth of knowledge. Walking through their doors, you’ll be greeted with a smile and a chat. Would highly recommend this company to anyone.

26 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well informed

Well informed, experienced and stocking everything you need for forest and garden maintenance and leisure

25 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

New review

Hi Greg
I went by the name on the top of my repair docket which is "Douglas forest and garden", Frankfield, Cork. I find it hard to believe there is no connection between the two businesses with almost identical names and sitting alongside each other but Im sorry if I got it wrong. I dont want to mess with your business as I have purchased there in the past and found your product to be of excellent quality so I removed the review. In its place I leave a five star review because the lawnmower that I purchased from you many years ago is still going strong.

6 de julio de 2022
Opinión espontánea
Logotipo de Douglas Forest & Garden | DFG.ie

Respuesta de Douglas Forest & Garden | DFG.ie

Hi Anthony

We at Douglas Forest and Garden do not own or run a workshop. The Repair workshop in the buildings next to us in the yard here is owned and run by somebody else. The staff and owners there have absolutley nothing to do with us here in Douglas Forest and Garden. If it was a good quality stihl product the warranty and repair is done here in house by us , any other repairs to different brands is not done by us.
The business you are reffering to is called "Douglas small machine services ltd" , we would appreciate if you could remove the negative unfair comment wrongly made against our company please?

Regards
Greg
DFG

Valorada con 5 estrellas sobre 5

Highly recommend this business after my…

Highly recommend this business after my first interaction with them. I was looking for a specific part for an old lawnmower, with difficulty, until I contacted this company. They went out of their way to source and order the part for me. They were the only company to offer me this; everyone else told me the part was obsolete. Collected the part today after contacting them Friday. Top class to deal with and could not have been more helpful. While there I saw that they have a vast range of parts and bits and pieces for lawnmowers, strimmers etc- will definitely return for future purchases as they are highly likely to meet my needs and were a pleasure to deal with.

12 de mayo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Visited store with a Pro Saw MS 461…recall

Visited store with a Pro Saw MS 461 inquiring about a Stihl recall for leaky fuel line.
My saw serial number is in the recall list.
They claim no knowledge of any recall even though it's on Stihl website.
Owner only wanted to lecture but not listen.
Don't trust them nor Stihl any more.
Saw for sale now next one will be a Husky

Stihl website recall serial numbers:173092800 to 181993952.
My saw 181825650.
Saw purchased from you and supplied by Origo to you.

5 de agosto de 2020
Opinión espontánea
Logotipo de Douglas Forest & Garden | DFG.ie

Respuesta de Douglas Forest & Garden | DFG.ie

Now Now Mr Kelly , Please tell the truth and stop telling porkies.

1. You were told by Stihl Ireland that your saw serial number DID NOT fall into the recall,and it was a way earlier model that were effected yet you came to our shop and gave our staff in the workshop a lot of abuse when you were asked to leave the saw with us and they will double check up on the recall for you.

2. When you asked to speak to the owners of the business we continually asked you what was the problem and we tried to explain what we were going to do for you but you would NOT listen to a word we tried to say. We were very calm with you even thou you were extremely agitated and aggressive.

3. That said saw was not even purchased here by you or whom ever sold you the saw but we were going to help you if you let us speak.

4. We thank you for our very first rating on Trust pilot and will now trive to get a better rating of 1 star that you think this business deserves. Onwards and upwards

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