A warm welcome and Andrea was knowledgeable and helpful with our needs. Showing us different models of beds and mattresses also made a cup of tea whilst we decided what to buy and no pressure at all.... Ver más
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Consulta las opiniones de los clientes
From the moment me and my partner walked into dreams on Newport Road in Cardiff we were made welcome by Angela. We were shown around lots of beds that matched our body types that were matched by... Ver más
Soon as I walked in I felt welcomed by Tracy and showed me a few mattresses that were recommended. As we were looking I was offered a tea / coffee which was warming and needed haha. Found a lovely mat... Ver más
We enjoyed the sleep monitor experience to determine the correct mattress for us, and that we had 50% off our purchase. We didn’t like that when we were asked if we would like the mattress taken upsta... Ver más
Información sobre la empresa
- Tienda de colchones
- también en la categoría
- Colchonería
- Tienda de muebles para dormitorio
- Tienda de ropa de cama
Escrito por la empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito por la empresa
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Información de contacto
Unit 2 Newport Road, CF23 9AD, Cardiff, Reino Unido
- 02920 498574
4,9
Excelente
301 opiniones
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Such a brilliant company
Such a brilliant company, both times I've bought a bed from them everything has been received on time, excellent service, great price and brilliant product. Really really impressed and will always recommend them to family and friends as they have been flawless.
24 de abril de 2026
Staff and delivery were amazing
1 de mayo de 2026
The customer service was great
The customer service was great, knowledgeable and helpful staff. Great choice of mattresses in store.
4 de marzo de 2026
Great customer service, great product
Great customer service in store. Efficient and careful delivery and installation of product.
12 de abril de 2026
We had a good experience with dreams…
We had a good experience with dreams Cardiff, pam the lovely assistant was very professional and informative,thanks pam x
22 de marzo de 2026
Great customer experience in store
Great customer experience in store, got exactly the mattress we needed. My lower back pain is so much better now
4 de abril de 2026
The staff member who assisted us in our…
The staff member who assisted us in our purchase was very friendly and helpful and gave us very good advise on what mattress would suit us best. It has turned out to be very comfortable. The delivery men were also extremely helpful and put the mattress exactly where we wanted it. Excellent service all round.
29 de marzo de 2026
FIRST CLASS SERVICES FROM…YOUNG LAD
FIRST CLASS SERVICES FROM REPRESENTATIVE - PLEASANT FUNNY AND EASY TO COMMUNICATE
8 de marzo de 2026
Fantastic service
Fantastic service, Charlie was very knowledgeable and couldn’t have been more help without pestering, highly recommend the team at Newport Rd
8 de marzo de 2026
Opinión espontánea
My mattress was made to measure
My mattress was made to measure, im just getting used to the firmer mattress. But medically needed for me, thats why I chose Dreams. The young lady Laura made my visit perfect. Very professional she was. But this bed is only going to make me feel much better in the future I know it will.
20 de febrero de 2026
A clean and welcoming store
A clean and welcoming store. Laura introduced herself to us and explained the process with the sleep matcher machine. There was no pressure to buy and Laura was very knowledgeable about the products we tried.
15 de febrero de 2026
Opinión espontánea
rewarding service at Dreams
laura was informative, efficient and very approachable.
13 de febrero de 2026
Opinión espontánea
The staff were amazing very…
The staff were amazing very knowledgeable the mattress pillows and duvet all all fab best night sleep ever
3 de febrero de 2026
The salesman was very informative and…
The salesman was very informative and helpful, everything was delivered on time
31 de enero de 2026
Great experience with Dreams Beds
Great experience with Dreams Beds. Pam in the store was very helpful in helping us choose the Deacon K Natural Ottoman Bed. Delivery and fitting were smooth and professional. Highly recommended.
30 de enero de 2026
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