Dreams - Cardiff Penarth Road Opiniones 

293
TrustScore: 4.5 sobre 5

4,7

242 Lyon Close Industrial Estate, CF11 8TU Cardiff, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lovely Store to visit. Well laid out, easy access to a vast choice of available types of beds and mattress. Warmly met by sales assistant Laura, who was most helpful, informative and knowledgeable r... Ver más

Valorada con 5 estrellas sobre 5

The gentleman that dealt with us was absolutely brilliant most helpful and understanding to our needs ,found the appropriate bed frame / mattress ,and headboard and pillows the pillows we bought he e... Ver más

Valorada con 5 estrellas sobre 5

Julie from the Cardiff store was superb in the advice given and the range available to suit my needs 5 star service. Came away happy with my purchase knowing I’ve picked what I needed.

Valorada con 3 estrellas sobre 5

I did not like the close proximity of other customers being served along side of me whilst I was giving and answering personal financial details. The stations should be much wider apart eg much more... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de ropa de cama
  3. Tienda de muebles para dormitorio
  4. Colchonería

Escrito por la empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito por la empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Información de contacto

  • 242 Lyon Close Industrial Estate, CF11 8TU, Cardiff, Reino Unido

  • 02920 226050

4,7

Excelente

TrustScore: 4.5 sobre 5

293 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(293)

14.895 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Choosing new mattresses

Stacey was very knowledgeable. We didn't feel rushed, or pressured in any way. She made the whole experience hassle free.
The gentlemen who delivered went out of their way to make sure everything was right. Excellent service from start to finish.

16 de septiembre de 2024
Valorada con 5 estrellas sobre 5

So far so good

Our Prescot SK mattress was delivered on 20th September. So far it hasn't disappointed very comfortable but not even slept on it for 30 days. I hope it remains as comfortable.

20 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Outstanding Service.

When item purchased staff very helpful and delivered on time.Delivery drivers very helpful in manoeuvring mattress upstairs.Very pleased exceptional service.

27 de septiembre de 2024
Valorada con 5 estrellas sobre 5

So far,so good

So far,so good. We have bought a double bed and mattress for our guest room, with some discounts thrown in, as it was a Bank Holiday deal. Our assistant, Andrea, was great. She walked and talked us round the store, encouraged us to lie down, with a comfy pillow, on different mattresses and gave us her professional and no nonsense advice. We are looking forward to the delivery now with professionals putting the bed together.

26 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Andrea was brilliant

Andrea was brilliant. Very knowledgeable. There was no pressure to purchase and an emphasis and purchasing what was right for us. All of the staff we came across were very welcoming.

23 de agosto de 2024
Valorada con 5 estrellas sobre 5

5*/5*

Fantastic experience at dreams recently, with the highlight being Andrea, and her friendliness/support in finding my first mattress/bed - she made the difference! Would recommend the service for first or second time buyers as the team were friendly, approachable and broke everything apart so that I understood what I was buying. An extremely quick delivery service was the cherry on top!
Thanks again all,
Tom and Ffion

3 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nice clean showroom friendly staff

Nice clean showroom friendly staff. I haven't bought a new bed in years. But come away purchasing a ks bed and mattress. Delivered within a week. We did pay extra for assembly, but they took our old bed away free of charge. Can't complain about anything. From time we stepped into showroom until leaving. Also very pleased with our purchase

10 de agosto de 2024

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