Dreams - Leicester Fosse Park Opiniones 

283
TrustScore: 5 sobre 5

4,8

Unit B3 Fosse Park South, Fosse Park Avenue, LE19 1HY Leicester, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Both Ian (Sales Advisor) and Rachel (Manager) instore were brilliant and extremely helpful, whilst maintaining neutral enough to allow you to make your own decisions on what to purchase. Dreams as... Ver más

Valorada con 5 estrellas sobre 5

Excellent customer experience. We were made welcome, given a sleep match suitability check and then offered a range of mattresses to try out. The lady who helped us was polite and helpful. We made our... Ver más

Valorada con 5 estrellas sobre 5

Really genuine service, no heavy sales technique, just good knowledge of the products and sleep!! Ian at the Fosse Park store made choosing our bed really painless. We went on the sleep machine at t... Ver más

Valorada con 5 estrellas sobre 5

From entering the store we were made welcome. The test bed was amazing as we needed that type of help to chose our best type of mattress. During and after that the salesman fully explained the diffe... Ver más


Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de ropa de cama
  3. Tienda de muebles para dormitorio
  4. Colchonería

Escrito por la empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito por la empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Información de contacto

  • Unit B3 Fosse Park South, Fosse Park Avenue, LE19 1HY, Leicester, England, Reino Unido

  • 01162164470

4,8

Excelente

TrustScore: 5 sobre 5

283 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(283)

14.326 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent customer service - the right level of help

Both Ian (Sales Advisor) and Rachel (Manager) instore were brilliant and extremely helpful, whilst maintaining neutral enough to allow you to make your own decisions on what to purchase.

Dreams as a whole has a good selection of mattresses and we are pleased we have chosen to purchase from there.

6 de septiembre de 2026
Valorada con 5 estrellas sobre 5

I visited the Dreams branch in Leicester

I visited the Dreams Leicester branch at Fosse Park today and had a fantastic experience. I was very impressed with the wide range of beds and mattresses available, as well as the excellent customer service.

A special thank you to Nirali for her wonderful help and guidance. She was very friendly, patient and professional, and took the time to understand exactly what we were looking for. Her knowledge and helpful advice made choosing the right bed and mattress so much easier.

I’m extremely happy with my experience and would highly recommend Dreams at Fosse Park to anyone looking for a quality bed and mattress with excellent customer service.

Thank you, Nirali, for making our shopping experience so enjoyable! ⭐⭐⭐⭐⭐

9 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Debbie from Fosse Park

Our experience was amazing with Debbie from Fosse Park. She really made us feel comfortable and confident with our decision. Thank you, Debbie!

7 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really genuine service

Really genuine service, no heavy sales technique, just good knowledge of the products and sleep!!
Ian at the Fosse Park store made choosing our bed really painless. We went on the sleep machine at the beginning to guide us to the right bed and then tried loads in store.
We left very happy and can't wait for delivery 😀 🙌 😴😴

6 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Excellent customer experience

Excellent customer experience. We were made welcome, given a sleep match suitability check and then offered a range of mattresses to try out. The lady who helped us was polite and helpful. We made our choice and everything wad concluded efficiently.

5 de septiembre de 2026
Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Excellent service from Dreams Leicester – special thanks to Gurs!

We recently visited the Dreams Leicester branch and were extremely impressed with the service we received, particularly from Gurs.

From the moment we arrived, Gurs was friendly, professional and incredibly helpful. He took the time to understand exactly what we were looking for rather than simply trying to make a sale. His knowledge of the products was excellent, and he explained everything clearly, patiently answering all of our questions and helping us make the right decision.

What really stood out was how approachable and genuine he was. We never felt pressured or rushed, and the whole experience was relaxed and enjoyable. Gurs went above and beyond to make sure we were happy with our purchase, and his customer service was exceptional.

It’s not often you come across someone who takes such pride in providing a genuinely great customer experience, and Gurs is a real credit to the Dreams Leicester team.

A huge thank you to Gurs for all his help and professionalism. We would have absolutely no hesitation in recommending the Leicester branch to anyone looking for a new bed or mattress.

Fantastic service from start to finish — 5 stars well deserved! ⭐⭐⭐⭐⭐

1 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Thank you Chris!

Chris was fantastic on our visit, we were completely clueless on mattresses when we came in and he talked us through the Sleep Match to find the best fit for us, especially with one of us being fussy! Chris was fantastic with sorting out our TV bed and mattress purchase and we left happy. Thanks so much!

28 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

From entering the store we were made…

From entering the store we were made welcome. The test bed was amazing as we needed that type of help to chose our best type of mattress.
During and after that the salesman fully explained the differences between the types of mattress and left us plenty of time to snooze on several ones
Good service and hope the product lives up to our expectations

28 de agosto de 2026
Valorada con 1 estrellas sobre 5

Bed is great and the lads were quick…

Bed is great and the lads were quick and experienced.
But I FIRMLY recommend that when fitters are there you stay with them ALL the time…

5 de julio de 2026
Logotipo de Dreams - Leicester Fosse Park

Respuesta de Dreams - Leicester Fosse Park

Good afternoon,

Thank you for your recent review.

I appreciate you speaking to me earlier regarding this and I will ensure this is looked into for you.

Kind Regards,

Wayne

Valorada con 5 estrellas sobre 5

Exceptional customer experience

We had no idea what mattress we needed for our son’s bed. Nirali helped us choose the right mattress. I was particularly impressed by her approach, where she wanted to make sure we had exactly the best fit to our needs. I wish all Sales Assistants in all stores were as thorough and diligent as Nirali. It was a genuine enjoyable purchasing experience. We will definitely buy all our beds from Dreams Fosse Park again.

1 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had an electric bed and mattress…

Had an electric bed and mattress delivered for my mum last week and the two blokes were top notch. Shoe covers were worn, they checked the bed height and added the support feet, and gave me a full demo before leaving. Genuinely lovely blokes and a credit to the Dreams delivery team. 10/10! :)

11 de junio de 2026
Opinión espontánea

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