Dreams - Liverpool Edge Lane Opiniones 

288
TrustScore: 4.5 sobre 5

4,7

Liverpool Shopping Park, L13 4DL Liverpool, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The sales person who helped me was Alfie. He was so helpful but was not one those assistants who was constantly hovering around you but you would only have to ask him a question about a bed and he wou... Ver más

Valorada con 5 estrellas sobre 5

Went to Liverpool branch staff was amazing especially the lad that served us nothing was to much trouble for him he really did earn his wages that day with me lol I have a lot of back problems so fi... Ver más

Valorada con 5 estrellas sobre 5

We were greeted and welcomed by Jen and her colleague as soon as we walked into the store. They saw that my mum had mobility issues and said they’d allow us the time to check out the reclining bed... Ver más

Valorada con 5 estrellas sobre 5

Great service from the dream team in liverpool edge lane.!! . Great choices to choose from and great offers .Jennie was fantastic and helpful, defo recommend 👍👍👍


Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de ropa de cama
  3. Tienda de muebles para dormitorio
  4. Colchonería

Escrito por la empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito por la empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Información de contacto

  • Liverpool Shopping Park, L13 4DL, Liverpool, Reino Unido

  • 01514338915

4,7

Excelente

TrustScore: 4.5 sobre 5

288 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(288)

14.895 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant service

Mattress very comfortable lad delivered it in good time and helped me take it up stairs adi and ste very sociable and explained how to care for the mattress in a very respectful manner

8 de abril de 2026
Valorada con 5 estrellas sobre 5

Great service from start to finish

Great service from start to finish. Given plenty of advice to help us choose our new bed ( and pillows) and couldn’t be happier with our purchase. Delivered on time and installed in our bedroom and old one taken away . Excellent service.

7 de abril de 2026
Valorada con 5 estrellas sobre 5

Everything was good.

Everything was good.
From the salesman Noah at the showroom on Edge Lane. We were made to feel special.
Shown all the options , prices were explained clearly and openly.
The delivery drivers Christian and Daniel arrived on time with calls to explain schedule.
They were quick, methodical and tidy workers in taking away old bed and putting together the new bed.
1st class pair of workers.

4 de marzo de 2026
Valorada con 5 estrellas sobre 5

I have been looking for a bed

I have been looking for a bed, mattress for some time now, Unfortunately had no luck until we discovered Dreams in Liverpool Edge Lane. We had the pleasure of dealing with Kelly who went above and beyond to help us make the right choices for bed,mattress.
You are very lucky to have such a great sales advisor working for your company, we will definitely return to Dreams for further purchase.
Kind regards.

11 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service from Kelly

Excellent service the customer service advisor Kelly couldn't have done enough, she went above and beyond, we love our new mattress and we're glad we popped in on a wim. Thank you Kelly

Delivery was excellent the 2 young boys who came did a great job as the mattress was huge and extremely heavy.

27 de marzo de 2026
Valorada con 5 estrellas sobre 5

We visited the Dreams store with the…

We visited the Dreams store with the intention of just browsing, as we had already looked online but weren’t sure which mattress would suit us best. From the moment we arrived, Kelly approached us in a friendly and professional manner and completely transformed our experience.

She took the time to understand both mine and my wife’s needs, asking thoughtful questions and really listening to what we were looking for. Rather than rushing us, Kelly carefully guided us through different options and helped us find the perfect mattress tailored specifically to our comfort and preferences.

What really stood out was her exceptional customer service—she was patient, knowledgeable, and genuinely cared about helping us make the right choice. On top of that, she went above and beyond by including several complimentary extras, which made the whole experience even more satisfying.

Thanks to Kelly, what started as a simple browsing visit turned into a confident and enjoyable purchase. We truly appreciate her support and would highly recommend her to anyone visiting Dreams.

14 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful assistant and delivery men

Helpful assistant, I can’t remember his name. Showed us the trial bed to lie on the get the right bed. Showed us different mattresses and explained everything about them. And helped in choosing the bed itself.

The delivery men were excellent to very professional. Very quick putting it al together, and explained everything about bed.

8 de marzo de 2026
Valorada con 5 estrellas sobre 5

Amazing staff

Great and friendly staff member Noah who helped me find a great bed and helped me with the whole process

17 de febrero de 2026
Opinión espontánea

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