Dreams - Stevenage Retail Park Opiniones 

239
TrustScore: 4.5 sobre 5

4,6

Stevenage Retail Park, SG1 1XN Stevenage, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We used the Dreams in Stevenage as we were desperate for a new mattress. Roy was so very helpful and knowledgeable and helped us with how to approach our decision to figure out what we were looking fo... Ver más

Valorada con 4 estrellas sobre 5

Really knowledgeable salesman. Let us move a couple of mattreses around in order to try them on different bases. Delivery was a big negative. Paid for the mattress, before delivery date was mentioned... Ver más

Valorada con 5 estrellas sobre 5

Absolutely amazing, I’m sleeping much better, no hip pain anymore. An utterly dreamy mattress, I chose well. I spent a good while in the Dreams store going over and over the mattresses to slowly eli... Ver más

Valorada con 5 estrellas sobre 5

Fantastic caring service from Mehrnoush. Welcomed us into the store & asked if we needed any help or assistance. We said at the moment "we're just looking" We were left to wander the store & invited... Ver más


Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de ropa de cama
  3. Tienda de muebles para dormitorio
  4. Colchonería

Escrito por la empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito por la empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Información de contacto

  • Stevenage Retail Park, SG1 1XN, Stevenage, Reino Unido

  • 01438500172

4,6

Excelente

TrustScore: 4.5 sobre 5

239 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(239)

14.895 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very helpful advice in the shop

Very helpful advice in the shop, helped us to make the right choice, really happy with the mattress, has helped alot with back issues, would definitely buy again from dreams.

2 de mayo de 2023
Valorada con 5 estrellas sobre 5

Mattresses

I and my partner were greeted in the shop by Mandy who was such great help, good communication and advised us what we may need . Very friendly and explained to us the best quality for our price range

15 de abril de 2023
Valorada con 5 estrellas sobre 5

new bed

Easy buying process with good advice, reasonable price, excellent service, on time delivery and installation

10 de abril de 2023
Valorada con 5 estrellas sobre 5

Bed great

Bed great, mattress so comfy. Could of done with couple sheets that fit as a gift. The mattress protector is OK but not what I would choose. Delivery went smoothly

7 de marzo de 2023
Valorada con 5 estrellas sobre 5

Ordered a bed from the Stevenage store.

Ordered a bed from the Stevenage store.
More than happy with the service from the branch manager. Was not the usual pushy sales person.
Dealt with all my needs.
Bed was delivered yesterday in the allotted time slot given.
Delivery driver was very friendly even called me 10 minutes before arrival.
They took it upstairs without question.
Would recommend.

10 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dream Maker

So with the help of the Dreams ‘dream maker’ our lovely bed and mattress was delivered and assembled on the date and at the. time agreed. Since then the best sleeps we have had in simply ages. Thank you Dreams

9 de marzo de 2023
Valorada con 5 estrellas sobre 5

Great experience in store

We went to the Stevenage Dreams store and had a brilliant experience. The team were attentive and helped us navigate the shop floor, directing us to the mattresses which best suited our sleeping style. The sleep analysis helped us understand what was best for us and quickly eliminated a lot of the mattresses which weren't suitable for us.

27 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Engaging welcome

Engaging welcome, effective use of the sensing bed, choices described relative to comfort measurement.
Delivery arrived on schedule; team worked smoothly and left with all packaging.

14 de febrero de 2023
Valorada con 4 estrellas sobre 5

We wanted to buy a new mattress

We wanted to buy a new mattress and went to Dreams
In Stevenage as we live there and bought a double mattress, the staff were very friendly and very helpful.
Thy gave us a choice of dates for delivery and thy delivered on time.

5 de enero de 2023
Valorada con 5 estrellas sobre 5

Mandy @ roaring Meg Stevenage 10/10

As soon as we entered the store we were greeted very pleasantly by Mandy in Stevenage roaring Meg retail park.

She showed us the sleep match simulator and told us all about it to no end which we found very useful.

She showed us our matched mattresses, helped us pick pillows that were correct for us and advised us on the benefits of all our matches.

Once we had decided on a mattress she began to show us all the different frames that suited our taste and requirements.
She was very patient with my wife and I as we deliberated over 2 frames in particular but helped us decide all the while without a glimpse of boredom or frustration, simply intrigue and willingness!

Once we had a complete outfit mandy told us about the boxing days deals they had on, when they finished and all our different buying options.

With Mandy’s help not only were we able to find the outfit of our dreams (bed frame, mattress, pillows, mattress protector & duvet) but were also able to purchase it with an amazing 20% off as per the sale, for a very fair price and able to spread the payment’s interest free.

Mandy’s knowledge of the products, care for our specific requirements and willingness to help that we experienced in store has been unparalleled to any buying experience I’ve had before.
Mandy went above and beyond her call of duty with us as our purchase was spread out over a couple of visits which I can only imagine was less than optimal for her in regards to completing the deal but not once did she show any frustration or disappointment nor did she try and rush us into anything, she was THE MOST diligent sales person I have ever encountered & respectful & fun to boot.

It was only moments before that we went into “bensons for beds” and we felt almost disrespected by the disinterested staff so upon our heels we turned.

We have told all our friends about Mandy at dreams in roaring Meg and I believe some will be coming to visit soon!

26 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service !!

Went into dreams today as we are desperate for a new mattress and bed. We had no clue on how to go about finding the right bed for us .
Was greeted by Mandy who couldn’t have been more helpful and informative and done everything she could to help us decide .
We have left with a great deal on a bed and mattress and some other things too which we needed and we felt really cared for and listened to during the whole process of making our purchases .
Excellent friendly and professional customer service by Mandy she is a credit to the team there , and we highly recommend that store to everyone .
We look forward to receiving our new bed and mattress next week ( so quick for delivery too !) .

2 de enero de 2023
Opinión espontánea

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