Dreams - Stoke on Trent Opiniones 

Excellent service in store, talking through a number of options before settling on a kingsize ottoman bed & mattress. Delivery & build happened on the agreed date & time, with the finished bed being so comfy.

Great team at the MFI roundabout team at Stoke on Trent

The men that put the bed together were very good on time with delivery please with bed very comfortably

Friendly and welcoming staff. Really made us feel at ease and stress free purchases.

10/10 experience

Honestly amazing experience from start to finish, no pressure in buying and the team is really accommodating, notably Vicky from the Stoke branch

Absolutely took care of us and helped us with getting our dream mattress, and went through the whole process for us as first time buyers in a breeze

Store looks lovely.
Staff more interested in moving mattresses around and hiding in the back than serving or telling me about the products.
Quoted one price then charged another.
Mattress is comfy though, so that's a bonus.

Buying experience was amazing . The products were good. The delivery and assembly was smooth . Mattresses are comfortable

There was an initial problem when the delivery date was changed to one two weeks later. As I was desperate for the new single bed for downstairs use, due to a back and knee injury, I was more than disappointed. After contacting head office the helpful manageress was able to find a delivery slot just two days after the original date quoted. The bed was delivered as promised and is super comfortable. It has definitely helped with my recovery.

The staff were lovely and helpful my mattress and bed lovely with amazing delivery staff
My only complaint was that dreams refused nhs and blue light discount
I learned later other suppliers would have given me a much needed discount

Attentive staff, great choice. delivery on time
Richard dealt with us in store and his customer service was excellent

Ottoman bed purchased with pocket sprung mattress.
I gave 3 stars originally because although staff and bed assembly by Dream fitters was excellent, we were not happy with the mattress.
We were told by a member of staff, as it had been reduced, we were unable to return it. Hence, we bought an expensive mattress topper to rectify the comfort issue. Dreams have since been in touch and have sent a partial refund towards the topper, so, pleased with the overall service.

Very welcoming on entering the shop C/O JANE.
I'm pleased with my purchase.
Alls well at the moment.

Excellent friendly service. Helpful and good advice.

Very helpful staff, advised rather than giving the hard sell. Found a great bed and mattress within my budget, was given time to browse whilst making my mind up.

Products king size and double size are too good, thank you

Driver called gave me a time and we’re not late. Came in a sturdy box, and was easy to assemble. Drivers were very pleasant and helpful

Great service. Loveley comfy new bed. Thanks

Vicki, the store representative, was welcoming and friendly. Professional and informative advice was given to us whilst testing mattresses and during purchasing. Highly recommended.

Fantastic customer service would recommend to anybody