Dreams - Stoke on Trent Opiniones 

267
TrustScore: 5 sobre 5

4,9

Etruria Way, ST4 6JQ Stoke-on-Trent, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Customer service was spot on. Nikki greeted and welcomed us, we explained our purpose of the visit, Nikki explained the store layout and pointed some details re current offers out then left us to ta... Ver más

Valorada con 5 estrellas sobre 5

Professional and friendly service. Excellent products and affordable prices. Very nice sale assistant Dina helped us choose the right mattress. We used the sleep match technology which was a great exp... Ver más

Valorada con 5 estrellas sobre 5

I found the assistant Vicky very efficient and helpful she made my visit so pleasant and showed me how the test bed worked and gave us different options of mattresses to try. A really nice lady and wi... Ver más

Valorada con 4 estrellas sobre 5

Experience in store was good, we were shown options to suit us. The only downside was timescale for delivery, 6 weeks. The bed when arrived was put together quickly and efficiently and was demonstrate... Ver más


Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de ropa de cama
  3. Tienda de muebles para dormitorio
  4. Colchonería

Escrito por la empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito por la empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Información de contacto

  • Etruria Way, ST4 6JQ, Stoke-on-Trent, Reino Unido

  • 01782459250

4,9

Excelente

TrustScore: 5 sobre 5

267 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(267)

14.895 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Dreams

The staff were very helpful at Dreams Newcastle under Lyme when my daughter needed a new bed went out of their way to help. The bed arrived in the worst weather hats off to the delivery guys as in bad snow they still came to deliver the bed. Bit tricky to put together but we got there. Well done Dreams

6 de enero de 2025
Valorada con 5 estrellas sobre 5

Great experience

The store staff were helpful, friendly and knowledgeable. The delivery staff were equally as good. I would definitely use this store again.

8 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Jac, here's the review!! Enjoy your new store soon!!

We went to the Stoke Branch by the MFI Roundabout. Met a lady there called Jac. She was honest, made me and my husband feel comfortable right off the bat, I had my 2 kids with me and she built an amazing rapport with them as well, if anyone was going to make me feel comfortable dropping a grand on a mattress I'm glad it was her. Side note, she's hilarious. She's leaving the branch soon and going to Crewe instead, so be sure to get your sleep apparatus from her there soon!! A real credit to Dreams.

5 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great buy

Both bed and mattress are excellent. Delivery went ok and drivers were very good. Would recommend there may be cheaper but this really is a good nights sleep delivered

27 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Dreams were excellent

Dreams were excellent. We tested out several mattresses helped by the staff before we decided on the mattress for us

15 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Dreams Prescot Gold mattress.

Everything seems ok after a couple of weeks though not as soft as I thought it was going to be after trying out in our wonderful Hanley 'Dreams' branch.Dreams Hanley (Jane,sales lady'was excellent in showings the beds on offer.We spent over an hour in the showroom which was a very pleasant experience for my wife and I.Mattress quality was excellent.I feel sure in the next few weeks my concerns for a softer mattress will manifest itself.

31 de agosto de 2024
Valorada con 5 estrellas sobre 5

Easy process throughout

Very helpful sales person when ordering at Stoke Dreams. Plenty of product choice. Various payment options. Great communication regarding delivery date.
Very good delivery team who advised delivery time and kept to it. Product delivered without any issues or damage, and delivery team advised how to assemble product.

24 de agosto de 2024

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