Drivalia UK - GLASGOW AIRPORT Opiniones 

455
TrustScore: 3.5 sobre 5

3,6

35 McFarlane Street, Paisley, PA3 1SA GLASGOW, SCOTLAND, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I called ahead to let them know I’d be late!! The employee said that wasn’t a problem. When I arrived, they first tried to talk me into buying insurance, and at the very last minute, a rude employee t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Daniel at Glasgow Airport went above and beyond to help me! At what was a very stressful time for me he was understanding and kind.

Valorada con 5 estrellas sobre 5

Easy pickup, very relaxed checkout, clear instructions and no hassle. Had a bus to pick up and take back to the airport that ran like clockwork. Would use again in Glasgow!

Valorada con 5 estrellas sobre 5

We now regularly use Drivalia when renting cars from Glasgow Airport. Prices are much cheaper than the on-site companies, cars are absolutely great as are the staff and the free shuttle bus transfer i... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de alquiler de automóviles

Sobre Drivalia UK - GLASGOW AIRPORT

Escrito por la empresa

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Información de contacto

  • 35 McFarlane Street, Paisley, PA3 1SA, GLASGOW, SCOTLAND, Reino Unido

  • 0141 611 7100

3,6

Medio

TrustScore: 3.5 sobre 5

455 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,6

Todas las opiniones

(455)

4875 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Connor at the Glasgow airport was such…

Connor at the Glasgow airport was such a delight to work with. Was so easy going and handled his job like a professional he was trained too.

8 de junio de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW AIRPORT

Respuesta de Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

Connor at Glasgow office very…

Connor at Glasgow office very professional friendly service

8 de junio de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW AIRPORT

Respuesta de Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

Excellent service from Daniel!

Daniel provided excellent service, explained everything In detail. Fab experience all round experience.

6 de junio de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW AIRPORT

Respuesta de Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

Good car at a good price

Good car at a good price. Helpful staff. Thanks Robbie.

30 de mayo de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW AIRPORT

Respuesta de Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

Prompt

Prompt, helpful, professional

28 de mayo de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW AIRPORT

Respuesta de Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 2 estrellas sobre 5

Beware hidden charges.

We hired a car from Glasgow for 7 days but only used it for 6 days.
Great car almost new and great service.
The price was very competitive for the period and we were pleased
However when we took the car back we were charged an additional £60 (more than the hire fee) because we took the car in the Oban to Mull ferry.
This is frankly daylight robbery and I am disgusted. Most of the highlands of Scotland is only accessible by ferry so it is clearly a scam to increase profits. I cannot see any justification for this charge whatsoever.

9 de mayo de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW AIRPORT

Respuesta de Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Valorada con 1 estrellas sobre 5

Rented a car from Drivalia Glasgow…

Rented a car from Drivalia Glasgow Airport, for 9.30pm. They operate a shuttle to their off site location which you call for a pickup. When I called I spent 20 minutes on hold, then got an uber to their site, which was closed. With no car to take me to our destination I organised accommodation in Glasgow for the night, then called six times in the morning, spent a lot of time on hold but they didn’t pick up. When I did arrive at the rental site they had no cars available. There were three other people in the same position as me. They have not given a refund.

22 de mayo de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW AIRPORT

Respuesta de Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

Daniel was great and super prompt and…

Daniel was great and super prompt and efficient. Really helped with the process and getting me the right car!

22 de mayo de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW AIRPORT

Respuesta de Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

Daniel was a great help and is…

Daniel was a great help and is fantastic at his job!

21 de mayo de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW AIRPORT

Respuesta de Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 1 estrellas sobre 5

A éviter absolument

A éviter absolument. Obligée, comme bon nombre de clients, de souscrire à une assurance de 280 ( ils ont été gentils ils m ont fait un "present" de 30 livres) car soit disant ma carte de crédit internationale ne peut être prise en compte. En lisant tous les mauvais commentaires sur le même sujet je me demande bien quelle carte de crédit il faut avoir pour ne pas payer ce supplément !C est une pratique commerciale honteuse, du vol. Par ailleurs, n attendez aucune réponse à vos mails si vous avez besoin d eux. À proscrire

21 de mayo de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW AIRPORT

Respuesta de Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Valorada con 1 estrellas sobre 5

The company is the worse company I have ever worked with.

This was the worse company I have ever worked with in terms of renting a car.
They gave me a car which had faults and above that they were not friendly at all, based on my experience with racism, I was not happy at all.
I will never rent a car from them again and will never ever have anything to do with them.
My friends who were with me at the time were disgusted with their behaviour.

31 de diciembre de 2025
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW AIRPORT

Respuesta de Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Valorada con 1 estrellas sobre 5

Very Poor Customer Service at Drivalia.

I waited one hour to be picked up at Glasgow Airport. Then another one hour to check in at the depot for the car. Then was told my insurance was no good and I needed to pay another £186 for the 4 days to give "Peace of Mind".
Then showed to a Hyundai Saloon instead of the MG SUV ordered and paid for.

15 minutes after I left depot and on the Motorway the cars rear bumper came loose. I left the Motorway and called the Recovery service who said it would be at least 4 hours to get to me so I called AA on my own account. Who patched the car up and I went home to find that I could not lock the car as the key fob battery had expired and the offside rear door handle fell off.

Next Day I drove the car back very carefully to Drivalia depot at the airport who told me no cars available and I had to drive the faulty car to another depot some 15 miles away.

I went to 2nd Depot and was now given a Renault Zoe another downgrade. I asked for a rebate and told not possible as this was not Drivalia's fault that the car had broken down. I pointed out it was certainly not mine.

I asked to return the car as it was not fit for purpose as too small for Pax and Golf Clubs for my weekend away. However they said not possible so it sat in my drive for the next 4 days.

I paid £320 and only drove 24 miles from airport to home and back again.

I flew home for a weekend's golf with friends and was unable to go because of Drivalia. NEVER AGAIN

14 de mayo de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW AIRPORT

Respuesta de Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

Great experience all round

Great experience all round. Easy shuttle pickup from Glasgow airport, and quick to provide my fully charged EV when I got to the office. Car was in good condition and a great price. Easy return, and quick shuttle back to the airport. Highly recommend, and Connor was especially great.

15 de mayo de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW AIRPORT

Respuesta de Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 1 estrellas sobre 5

I been trying to email and call the…

I been trying to email and call the glasgow office but neither email or phone can't be reached .
We paid top insurance of 370 stg and 1 stg to cover everything possible including fines .
Returned the car as agreed level ...surprisingly after 8 wks they tired to withdraw 60euros from my revolut account without explanation.
I'm still interested to see why but no email no customer care phone worked .
The Glasgow office phone works but nobody cares to answer .
I am waiting for drivalia glasgow to contact me
Regards alb

8 de mayo de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW AIRPORT

Respuesta de Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Valorada con 1 estrellas sobre 5

Never ever use this company

Never ever use this company. Please I implore you DO NOT USE. Booked for 10am pickup; unavailable until 1pm. Can’t get through to anyone in customer services, and when we did they were dismissive. Disgraceful. Avoid avoid avoid.

2 de mayo de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW AIRPORT

Respuesta de Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

No issues

No issues. Connor was great.

25 de abril de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW AIRPORT

Respuesta de Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 1 estrellas sobre 5

Was told the Axa Insurance wouldnt cover

Was told the Axa Insurance wouldnt cover. Then put me in a position of having to pay £160 for their own insurance. I inspected the car which was full of scratches and was told its a hire car. The brake pads needed replacing at the rear, and the service light was on. rear left tyre was below the legal tread requirement.
First and last time i would use period!

20 de marzo de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW AIRPORT

Respuesta de Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

Straight forward car hire

I have used this car hire company a few times and found it straight forward and the staff (Daniel) super helpful and pleasant to deal with.
The shuttle service from the airport only takes a few minutes, I was worried this might delay my pick up but it takes no time at all.

15 de abril de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW AIRPORT

Respuesta de Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

Robbie was brilliant

Robbie was brilliant, got us from the air port swiftly and had a great conversation with him. Will be using again

14 de abril de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW AIRPORT

Respuesta de Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Valorada con 5 estrellas sobre 5

The guys at Drivalia Daniel and Graham…

The guys at Drivalia Daniel and Graham (the dream team) of Drivalia.. absolutely brilliant customer service as always.. use these guys all the time and they never fail to impress x

14 de abril de 2026
Opinión espontánea
Logotipo de Drivalia UK - GLASGOW AIRPORT

Respuesta de Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

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