Dudes Gadget Opiniones 

I have sent 20 emails about the fact that I never received my product and nobody is prepared to help me I would never touch this product again .
The product cost me a lot of money and all I get told is that its on the way which is now 6 months ago and I am told to try and trace it myself.
I am appalled at the service and would like to tell anyone considering ordering anything from this Company to avoid at all costs.

DO NOT DEAL WITH THESE PEOPLE!! I ordered The Flying Pixie, arrived from China after about two months and never worked. After a lot of back and forwards there was no replacement and no refund. They drag the process out so you can't even claim back from PayPal. They are fakes

Terrible Services and Terrible customer service...
Placed two orders, begin of November:
both arrived from China after long time (were supposed to be a Christmas present) the packing was unappropriated and the box were all damaged. One item differ from what described and they didn't answer to my requests.
Pay attention before put an order!

I've ordered a backpack in august 2017, I've received it 2 months later, but after using it for 2 months the right strap has broken, most probably due to a bad conception...
I've written them to be refund or receive a new one, but I receive almost the same message : "We've already submitted a request to the higher department who is responsible for giving replacements", which makes me thing the customer service is in fact a bot...
Too bad as I was happy with this backpack (for 2 months), but I do not recommend at all to buy anything on this site

Total scam! They never deliver!!! NEVER BUY THERE!! I AM WAITING FOR 6 MONTHS FOR MY PRODUCT. THEY JUST RIP YOUR MONEY! BE AWARE!

Bought a gift for my daughter for Christmas which turned out to be faulty.Despite several emails and responses I have never received a replacement or refund.
Would not trust this company

This is the worst experience I ever had! I've placed an order since August 2017 and up until now (Feb 2018) I have not received my items and they don't even know where my package is - I have asked for a refund COUNTLESS times and they keep saying they cannot issue a refund because from their end the items have been shipped out and until I receive my package then I can send it back and once it reaches them I get a refund. This is unacceptable and extremely shocking. NEVER BUY FROM THEM!

I purchased glow tracks for the grandkids for Christmas... one of the cars didn’t work, after numerous emails and a video, which they asked me to send.. I still have no replacement... had to put in a dispute with PayPal, still no replacement... now I will have to send them back to get a refund .... what a joke this company is...

same complaints as others - In my case only one of 4 products ordered arrived, badly packaged. The mail gateway to my country shows that one package went through, so they insist the order has been delivered, and keep sending me back to the post office. They don't read my complaint that indeed one parcel arrived, but three items are still missing, and keep stalling for time without taking responsibility. They promise to follow up and ask for patience, but deadly silence until I email them again. This has been going on since November last year.
24/2 update: about 6 email exchanges further, no progress. I (and others) have now received the same delay email (100% word-for-word the same - 'made a follow-up to our resolution team' from two different people (Christine Jones and Jamie Johnson); a pity I have to rate with at least one star, they maybe deserve that for their skill in ripping people off!

My experience mirrors many of the below.

I paid via PayPal and have contacted PayPal to get my money back. They, together with my bank as it is over 180 days since I bought the race track, are working towards getting me a refund. I have also contacted trading standards about Dudes Gadget and if they get enough reports they may investigate them direct.

This is the worst company ever. Don’t order anything from them. They are not “dude gadget” they are a rip off knock off of that site.
Buyer beware!!!!

This is the reason why people like me end up in PRISON! I earn a honest living, im not rich, but when companies like these take advantage of people i just want HUNT THEM DOWN!

This is the worst online company I've ever dealt with. The car and racetrack kit was shipped halfway around the world in a flimsy plastic bag. I contacted them to let them know that I was unhappy that the item looked like it had been dropped off the roof. I didn't even ask for a refund since the toy itself seemed to be undamaged and I said as much in my correspondence. Their response was that they are not liable for the mishandling of shipping. No acknowledgement or even an apology - just an immediate defensive posture. It's now weeks later and I'm still waiting for another item, which, after reading some of these reviews, I actually doubt will ever come. They are a CRAP company (if they are even a company at all)

BTW this company is called Dudes Gadget, not Dude Gadget.... can't amend it in the Title/Heading until tmw apparently. Anyway I ordered a back pack in August 2017 for my 11 yr old son's Autumn term. It arrived weeks later.. way too late and surprising for online deliveries. Nevertheless we kept it. Then in early January - after very little time using it, one of the straps broke - the stitching came undone. I asked for a replacement or refund - several times and keep getting the same stock reply, thanking me for reaching out (??) about how they only replace or refund items which were faulty on arrival.. as it broke after we received it, they won't refund or replace.... I have written several times and clearly they have a button to press the same response to each and every complaint. Have quoted the law to them and got another email thanking me for reaching out, and the same old response... absolutely deplorable customer service and real low life behaviour....

What a shocking company this is. I received damaged goods that never would work in a good condition. Then my emails just get replied with I have sent it higher then no response. This is FRAUD Why have they not been prosecuted. They are deliberately ripping off the world. NEVER EVER DEAL WITH THEM

KØB ALDRIG NOGET HOS DEM!
Jeg bestilte en racerbane til mit barnebarn i november 2017, og det skulle være en julegave. Jeg har været i mailkorrespondance med dem, hvor de undskylder og henviser til trackinsystemet, så jeg kan følge med........og ikke andet!
Nu skriver vi midt januar 2018, og pakken er stadig ikke dukket op, - F....... assholes!!!!!!

I am still waiting on my goods that I order from this company Dudes Gadget I have sent severely email and it’s obvious automatic replies your goods are shipped ,they must be on a ship with no engine or ,must be a dingy that floats around and around and goes nowhere , the latest reply from them was the goods are delivered where to because I didn’t receive them I have put a claim in before Xmas for a refund and they came back with you must sent back the goods ,how does one sent back goods they have not received this order is with them since the 9th of September the advertisement for this goods was through Facebook it’s a disgraceful way of scamming people
Dudes Gadget you should be banned from every advertising again anywhere .i will keep posting my reviews until you refund me my hard earned money , hope customers read these reviews and do take on board not to order anything from this company

Ordered the anti-theft bag which took over two months to arrive and when I received it the zip broke on the second time of using it. I sent dudes gadget email to request new bag or refund and they essentially said replacement bag would be sent but now are blaming me for breaking the bag. Not sure how they think someone can break a zip after only using the bag once. Poor quality goods and absolutely disgusting customer service. Don’t ever buy from this company.

would never use this again. no communication, waited 3 months and still no order arrived. asked for a refund which i can only get if i return the product that i have never seen.quick to take your money tho,only thing they seem to be fast at. i would rate this a no go zone. better companies out there.

BUYER BEWARE - THIS IS NOT, I REPEAT NOT A REAL COMPANY! DO NOT SPEND 1 PENNY OF YOUR HARD EARNED MONEY WITH THEM! I NEVER RECEIVED MY RACE CAR GIFT FOR MY NEPHEW AND THEN THEY WENT AND CHARGED MY CREDT CARD A SECOND TIME - I AM OUT OF $84.11 AND ALL I GOT FROM IT WAS AGGRAVATION AND A TRIP TO THE BANK FOR A NEW DEBIT CARD.

I REPEAT THIS IS NOT A REAL COMPANY - DON'T EVEN THINK ABOUT BUYING J U N K FROM THEM!