Dudes Gadget Opiniones 

Ordered the LED light up car track. Only half my order arrived after 1 month. Several e mails later including two requests for photographs of what I received (which I sent) I still have no resolution or refund. Really poor customer service. I feel totally ripped off and the product I did receive wasn't great either.

DO NOT ORDER FROM THIS COMPANY!! TOTAL SCAM!!! YOU WILL NOT RECEIVE YOUR ITEMS ONLY A BUNCH OF COMPUTER GENERATED EMAIL REPLIES UNTIL THEIR MAILBOX IS FULL! IF YOU ORDER YOU WILL LOSE YOUR $$$ BASED IN CHINA NO WAY TO TRACK! I’M OUT $110 DON’T LET THIS HAPPEN TO YOU!!!

Absolute disaster of a company, I bought the "FEISTY FUNNY EXPRESSION PETS PLUSH TOY - Bear" (also the unicorn version) and after 4 weeks I have no information about where the product is.

Apparently the product shipped two weeks ago, but they do not have any tracking or parcel information, they keep giving me the run around with auto replies about how they are sorry but they will find the product, etc, etc.

But nothing has come from this more than a month later, so I went to paypal to open a dispute about the product and where it is.

I suggest other people contact paypal and ask them that they freeze and suspend their account, so we can stop this fraudulent company from continuing to do business and steal more money from people.

AVOID THIS COMPANY AT ALL COSTS!!!!

Absolutely the worst experience ever. The bag was in a very bad shape, the zippers that are supposed to be hidden are visible with no flap to cover them at all. they said few items were added for delivery delay and that was not even included. It was delivered after 3 months from ordering... a little late doesn't start to cover that . and after I sent them the complaint they didn't even bother to reply !!! I sent pictures of the product and they still did not even reply about the lax laptop holders or the poor back material .

NEVER use this site. I ordered a toy and they sent me an opened package with a used toy that was not working. Now they want me to spend money shipping the broken toy back to receive a refund. I don't even trust I will receive a refund and am afraid of spending even more money with the shipping to China!
They have not given me a valid reason to sell me a USED & BROKEN toy!! HOAAXXXXXX

and this is for dudesgadget.com

Ordered 2 items in October. After contacting them several times asking where they were, finally realized they were shipping from China. I was charged the minute I ordered, including an additional fee for International Shipping, but items didn't come until December 4. They were fakes, were smashed, and didn't work. When I contacted the company I was told I'd have to return them, with trackable information, to an address in Shanghai, China. All at my expense of course and any refund would be minus my original shipping charges payment. Please don't order from here!

DO NOT BUY FROM THIS COMPANY. They are a bunch of rip off merchants. I ordered from them in the middle of October a car track for my grandson, they took the money straight away but still no sign of the item. They keep sending me a tracking number when I complained but you cannot track the item. Every review I have since seen says the same thing.

Never recieved order either it got stolen or sent back to its origin which is China according to tracking info in any case this was suppose to be a Xmas gift for my grandsons and now I have no gift or the money I paid for the 2 car 2 set car race tracks I ordered. I would never order from this site it seems pretty shady. I’m out money and gift. To anyone who lost out on this site you are not alone. Sick of the weak emails of sorry and the post office lack of concern of security of cluster mailboxes

Very disappointed. Item took ages to arrive and when it eventually came, it was in a flimsy plastic bag so the box inside was squashed and bent. As I'd paid extra for P&P I would have expected some sort of cardboard packing to limit damage in transit.
Have asked for partial refund for goods as they look 'used' now and I'd be too embarrassed to give the toys as a gift.
Not cheap either so would avoid using this company. Waste of money.

I ordered race track and cars for my grandkids in Oct. Still have not received them as of Dec 4. When I wanted to cancel they lied and said the item was being shipped out the next day. That was over two weeks ago.
When I contacted them again they said item was shipped and they could not cancel the order. Still nothing. Very bad customer service and way to track items. DO NOT ORDER FROM THIS COMPANY! You will regret it.

Definitely not worth purchasing anything from these people. Packaging is nowhere near appropriate to protect your purchase, then they blame the courier. The christmas presents that i purchased for the kids arrived wet, squashed, muddy and not working. They won't refund ANY of the 4 items ($20 each) without me paying to post them back. Then if they dont get lost in transit they will refund what they cost less what it cost them to post. I've only asked to refund the 2 broken items but they dont care at all.

die Lieferung nicht vollständig - das angegebene ad on ist nicht dabei und keine Antwort auf die Reklamation.
Lieferung dauert länger als angekündigt ohne Info.
Der Rucksack den ich bestellt habe ist von der innen Aufteilung anders als in der Anzeige und er hat nicht die versprochenen Eigenschaften, außerdem lösen sich die Nähte bereits nach 4 Wochen auf und keine Antwort vom Kundenventer

Not happy! Bought Magic Tracks set plus extra car for five year old Grandson's Christmas present.
Box arrived all crumpled and extra car not included.
Poor follow up and refusal to accept blame.
No comment on missing item.
Told we have to pay for return even though not our fault!
Will cost about three times cost of items to send to Hong Kong!
Do not trust them or buy anything from them!

There is no customer service, just a long string of contradictory auto replies. My order went in wrong, not noticed until my PayPal invoice. Sent an email, within minutes of my order, requesting the order mistake be rectified. Next day I receive a reply apologizing that my order has been picked, packed and shipped. I send a reply requesting a tracking number. Once again an auto reply stating their system is updating and they are unable to currently provide a tracking number but will be notified when it is available. I request a phone number for customer service or a tracking number. Next reply, due to stock shortages your item has not yet shipped...... These were supposed to be Christmas presents for my kids, promised delivery before Christmas. PayPal says I wont have a claim until May 2018. Horrible company horrible customer service, outright lying about my order, my money, my kids Christmas. I will never follow a Facebook link again to purchase anything..

Ordered a glowing racing track and car set for my children. Box damaged and cars included did not match those on box. Did not even take the same batteries. They were significantly slower than those on the video on their website. The whole thing was poor quality and very cheaply made. When I complained they said to return the parcel for a refund. The return address was in China and it had to be sent via tracked shipping which would not be refunded. Quote worked out a lot more than what I paid for the item therefore I'd have been even worse off! They are now not responding to any of my emails.

I ordered train track in September. Still not got it. Apparently tracking said delivered through letter box (which I don't have). I've sent 30 emails to different robots! But no one can help. Just keep telling me delivery details. I have spelled everything out to them I.e. order date, first email sent etc etc and all I get back is same reply. Customer Care? NONE. THEY owe me £30

Worst company ever. DO NOT BUY ANYTHING FROM THEM

Bad, Bad, Bad Company. Order 7th of November, up till now, it has not been dispatched. Thank God I used paypal to pay them, a case has been opened, I am getting my money back. Please if you need to order from these company, use paypal, its safe. You can get your money back.

I ordered the anti-theft backpack from Dudes Gadget in August and it took over two months to arrive.
The item was sold with the specific lure of a free fidget cube with every purchase of the backpack, but when the item finally arrived, there was no sight of the fidget cube, which was half the lure of accepting the 'deal' they were offering.
The backpack is a simplistic design, not quality thick material as appears in the advert pictures, and I paid £50. A complete rip-off.
I emailed the company to ask when the fidget cube would be dispatched, but their only response was an email telling me they are inundated with emails and will get back to me soon. This hasn't happened.
I am grossly disappointed by the poor service I have received, the misleading advert, and the poor quality of the product which was expensive for a backpack. I would welcome Dudes Gadget getting in touch with me to pass on their apologies and informing me that they have dispatched the item I am still awaiting. I am ready and waiting to hear from them.

Worst company I have ever dealt with. They simply steel your money. I ordered one of their flying fairy/pixi dolls. It arrived in a banged up box without any directions and doesn’t work. When I first looked at it, I thought what poor quality plastic it was made of, but I thought if it makes the little girl happy, It will be worth the $40. I paid for it. I have emailed them several times and each response I get from the various people who respond from their “costumer service team”, tell me they need to take it to a “higher department”. This company is obviously run by someone who thinks that steeling from people is O.K. Shame on them. The company should be shut down, but can it be? They are no better than any other scam out there.

Took 6 weeks to receive. The package was damaged and after 2 wks, no response on refund or replacement. FAQs online say return but the product came from China. Shipping to China is expensive. Still waiting on a US address but not holding out much hope. $70 down the drain.