Dudes Gadget Opiniones 

BE WARNED - I am a pensioner who purchased 2 x Finger monkeys. I thought they would be fun for my grandchildren. I eventually got them approx 7-8 weeks later, after contacting them a couple of times, and getting excuses. When I opened up the package (which was a black plastic bag) the 2 x packages inside were completely crushed, boxes so battered and broken, they could not possibly be given as gifts. I contacted the company who asked for photos, which I sent. I requested a replacement initially or refund. They disclaimed all responsibility, putting it onto the carrier, I told them they had to take responsibility for not packaging the items so they could not get crushed, to which they replied asking for more photos............. I explained the ones I had supplied were sufficient to see the damage, and requested a refund. They replied stating that I was to send back to them and using Tracking service and they would refund on return, LESS shipping and stated they would not be responsible for any loss.
Apart from this, the items themselves were nothing but cheap plastic and as for the features it was supposed to do, what rubbish............ I felt very foolish to have thought these would be fun, I cannot afford to send them back (even if they actually got them) IN THE BIN !!!! Disgusted 70 year old.

AMAZINGLY BY LOOKING AT ALL THE (DIFFERENT-SIMILARLY WORDED DUDE SITES) ONE THING IS CORRECT IN MY VIEW - THEY ARE ALL CRAP!!!)

dudesgadgets is a scam company! I ordered 3 items on Nov.3, 2017 for Christmas and within ten min. I canceled one of the items because I had ordered the wrong thing. I emailed them right away asking that they cancel that piece. I received an automated email saying it would take about 5 business days to complete the refund. Several days later when I tried to track the rest of the order it still hadn't shipped, so I sent another email asking when it would ship, received another email from them saying it would take 4 to 6 weeks for it to ship because in was shipping from China or Singapore and that I should be patient. I replied back that I wanted to cancel the whole order because I didn't want to wait for it because it wouldn't come in the time I needed to come. Another email later I told them that I hadn't received my money yet from the first canceled item, received an email offering me 10% off to not cancel my order. Thanks but no thanks was my response and to please refund my money. This has gone on for 3 weeks now. Another email from them saying that my stuff was in and being prepared to ship, as you can see by now I am pretty angry by now, a few more emails apologizing from them, and they say they couldn't refund my money because the items have shipped (2 weeks after I canceled them). Of course I wrote another scathing email to them and plan on letting as many people as I can know that they are a scam company, of course I haven't heard back from them since that last email. DO NOT BUY FROM THIS COMPANY. They also pretend to be an american based company but I believe they are from China as all the emails I received were sent in the middle of the night!!

I ordered on October 16th. The money was taken out of my acct on 18th I emailed them after a month and was told that due to a shortage they were only just then able to ship it. I did receive it ( a finger monkey) but the packaging was broken and the product did not match the description on the package in several respects. It did not actually work either! It was not even the same named product as I ordered. I was told I could return it but no postage could be refunded. So I would end up paying for postage (9.54$) plus the return postage for a useless item. It is robbery and after reading these reviews I doubt if I would even get a refund. Trading standards should be advised to prevent this robbery/fraud.

Hi,
On 16 october 2017 I've made an order, as follow..... this is my order
Order #1000161229

I've wrote to them on 23 october and asked about date of delivery.
Christine Jones, Customer Support Advocate at DudesGadget.com reply to me :

Hello there,

Thank you for expressing your concern.

We are currently processing your order and will notify you as soon as the order will be shipped. Shipping will take around 2-3 weeks to reach you.

I look forward to hearing from you.

Should you have any questions or concerns, please do not hesitate to contact me.

Cheers,

Christine Jones
Customer Support Advocate

After reading all this bad experiences we all had with this scam website, I think that my money is wasted.

I am same as everyone else no tracking no parcel but they took my money DONOT ORDER WORSE COMPANY EVER

I pre-ordered in October and was told it would ship late October. I have inquired 3 times so far and received a form letter saying the item would be shipped the next day. Still nothing. I think I have to dispute the order now.

Don't trust this company.
I purchased a backpack end of august, and I got the delivery more than 2 months later.
The shipment was from China and I had to pay additonal customs fees on the top of the already overprice bag I purchased. The bag purchased was indeed not the original one, but a simple copy and a lot of accessories an features were missing.
By the way, they also promised a small gift to compensate delay in shipment... never this gift has been sent.

Extremly poor customers service, emails not replied at all, goods shipped 2 months after payment, long waiting for delivery. Had to get paypal involved...

Stay far away from this company. No goods nor response for a month, and after that, refusing to cancel ny order. Will never use again.

DO NOT ORDER FROM THIS COMPANY!!!! I ordered a backpack for a birthday present on August 24th. The backpack did not even ship till October!!! In September, when I realized the backpack would not arrive in a timely manner, I wrote to the company asking them to cancel my order, BEFORE the package had been shipped. They ignored my request and sent the backpack anyways. Which I did not receive till mid to late October. After reading reviews from others who had a similar experience with this company I realized that even if I did send back the backpack I would most likely not be refunded. So now I am stuck with a backpack which I can no longer give as a present and who’s features do not work as subscribed. Please think twice before ordering here as you may have my experience too.

I only wish I had read these reviews before purchasing from this site.

6 weeks later they still cannot deliver my purchase. I have given every opportunity to correct any mistakes however I have no confidence.

I will be taking this matter further to try to recover my funds.

Do not use this company!

Avoid purchasing anything from this company. We ordered some glow in the dark tracks on September 20, 2017. The package was sent back to China by post and was received in China on October 17. Today is November 16 and we still haven't been able to get through the horrible customer service of this company. I have been trying to get a hold of somebody to get a refund, and simply have been getting template responds to my emails. they don't even read your messages and they refuse to put you in contact with a manager. It's a complete case of fraud.

My experience with this company was a total scam to a point I flagged the charge as fraud with my bank, and reported them to the BBB. I was lied to by a few people about the status of my order and when I asked for phone number to speak to a manager, I was told that was 'against company protocol' (?!) what kind of company doesn't want their customers to be able to contact them? The kind that just want your money - Speaking of which, my bank notified me the charge came out as a totally different name and now I'm stuck waiting for 5-10 business days to get my money back... Certainly don't waste the time or money!

This company is horrible. I never write reviews. My package showed up after SEVERAL days damaged. And missing 4 items I paid for. When I contacted them, they told me they couldn't guarantee the condition it would arrive in. AND then sent me the tracking label for the package, stating that was the missing items. I would NEVER recommend this company! If I could give them a zero I would.

Hi. I recently ordered and received a portable electronic roll piano. It is not working properly and I have emailed Dude Gadgets. I have a one reply from JAMES asking me to send three pics of the piano despite the fact that they must have details from my order number.

James Smith (Dudes Gadget)
Nov 8, 13:46 CST
Hello there,
Thank you for reaching out!
Can you send us a photo of the item you received? So I can pass it on the higher department for review.
Have a good day!
Cheers,
James Smith
Customer Support Advocate

I have sent two follow up emails asking for progress but no reply. Will I get one? A refund would be nice as I cannot be sure another piano will work any better.
Alan

Dudes Gadget are a scam. I made many orders from their site and never received them. REPORT them to Facebook, and file a COMPLAINT to econsumer.gov to stop them from stealing so many people.

I send above 50 emails and they keep giving excuses. I was never reimbursed either. this is SCAM

I ordered on 03/10/17 2wks later I contact them asking for a delivery date for order. Was told due to stock shortage it was late being sent but will be sent the next day. 2wks later (still nothing) contacted them again to be told exactly the same. 1wk later (still nothing) contacted them again and had exactly the same reply as before, so I asked them to cancel my order and refund money to my account.......today contacted them again listing all previous discussions that's been had (via email - as there is NO PHONE no) and had a reply back saying Hi! Please would you like to tell us why you wish to cancel his order. We would offer you a 10% discount if you change your mind...fuming is an understatement. Companies should not be allowed to take people's money from their accounts until they have been sent. I am left now with no present for the child and no money to buy a replacement.

DO NOT BUY FROM THEM!
Not normally one to write a review but please save yourself alot of hassle and money.
Thr products on this site are found much cheaper and are delivered much quicker via reputable sites like amazon.
They completely ignored the content of any email communication with them and the item I bought was still sent.
Thankfully I used my credit card to purchase and have subsequently been refunded by my credit card company.
Honestly, stay away from them.

I bought a gadget and then it was not like the pictures. I made a reject but I am waiting a solution :(

Stay well away no reasonable solution from these do not want to know in any way or help in resolving postal and refund issues just take your money and run may aswell bang head against a wall trying to contact them and no phone number either making it even harder do not purchase from these at all never dealt with such a poor company