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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I took out a payment plan with Duologi in 2023, and everything was progressing smoothly. However, in January 2026, the payments unexpectedly stopped before the agreement had been completed.... Ver más

Valorada con 5 estrellas sobre 5

Rob and Josh came in exactly on time, they describe us what was going to happen next, helped us sort out position for one of the 4 heaters we wanted to get installed and run through how the thermo... Ver más

Valorada con 1 estrellas sobre 5

Took a 3 part loan arranged through yopa. Paid as per instructed, but 6 months later started to recieve emails demanding payment. Trued to phone but only get answer machine, left messages explaining... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ben from Duologi was kind, considerate and really helpful. I was waiting for the sale of my house to complete and was worried as purplebricks wanted their full payment before completion. Ben suggeste... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Institución financiera

Sobre Duologi

Escrito por la empresa

Duologi is a cutting-edge financial technology company that revolutionises consumer finance solutions. With a comprehensive platform tailored for businesses across various sectors, Duologi empowers merchants to offer flexible and affordable payment options to their customers. Founded on the principles of simplicity, transparency, and innovation, Duologi is reshaping the landscape of retail finance.

Duologi's platform seamlessly integrates with merchants' systems, enabling them to provide instant point-of-sale finance and installment plans.

The company's advanced technology ensures a smooth and frictionless customer experience, fostering increased conversion rates and customer loyalty. Through Duologi, consumers gain access to a range of flexible payment options, including interest-free credit and fixed-term finance.

What sets Duologi apart is its commitment to empowering businesses of all sizes. Whether it's a small independent retailer or a multinational corporation, Duologi's scalable platform caters to diverse merchant requirements. Moreover, the company's risk management tools and comprehensive reporting capabilities enable merchants to make informed decisions and optimise their operations.

With a strong focus on compliance and data security, Duologi ensures the highest standards of protection for both merchants and consumers. By leveraging technology and innovation, Duologi continues to redefine the consumer finance industry, providing seamless solutions that enhance business growth and customer satisfaction. Visit our website

Información de contacto

  • Duologi, The Square, Basing View, , RG21 4EB, Basingstoke, Reino Unido

  • www.duologi.com

2,1

Malo

TrustScore: 2 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Disappointing service

Disappointing service! I decided to put my house on the market with Purple Bricks, and then changed my mind and took it off, and was told that when I took it off I would be billed in 10 months. I then received an email to say that money would be taken in the next 7 days. I decided to apply for the 9 months credit, and provided a payslip as requested. I was told I needed to provide August's payslip, but I explained that I did not get paid until 31st August, so they said, they will wait for this. In the meantime they took the money from my account. 18 days later, and they still have my money, and today I received an email saying they would pay it back within 10 to 12 working days, meaning it has taken them a month to put money back into my account (assuming they do!) money that should never have been taken in the first place. Very disappointed with this service.

17 de septiembre de 2021
Valorada con 5 estrellas sobre 5

Quick and easy to use

Quick and easy to use, I decided to return the item I had purchased and was notified my account had been closed immediately. Great customer service

14 de septiembre de 2021
Valorada con 5 estrellas sobre 5

The process of applying the finance…

The process of applying the finance with Duologi was really easy and stress free. I didn't know I was going to get accepted but I am glad. Love the whole service of this company and hope I can use them again in the future. Highly recommended.

13 de septiembre de 2021
Valorada con 5 estrellas sobre 5

Rob and Josh came in exactly on time

Rob and Josh came in exactly on time, they describe us what was going to happen next, helped us sort out position for one of the 4 heaters we wanted to get installed and run through how the thermostats work amd offered setting it up already.

Installation was quick and easy, they had to remove 2 storage heaters all done super quickly and tidy (not a spek of dust left).

Would recommend them to my friends and anyone looking for a hassle free heating solution.

13 de septiembre de 2021

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