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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I took out a payment plan with Duologi in 2023, and everything was progressing smoothly. However, in January 2026, the payments unexpectedly stopped before the agreement had been completed.... Ver más

Valorada con 5 estrellas sobre 5

Rob and Josh came in exactly on time, they describe us what was going to happen next, helped us sort out position for one of the 4 heaters we wanted to get installed and run through how the thermo... Ver más

Valorada con 1 estrellas sobre 5

Took a 3 part loan arranged through yopa. Paid as per instructed, but 6 months later started to recieve emails demanding payment. Trued to phone but only get answer machine, left messages explaining... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ben from Duologi was kind, considerate and really helpful. I was waiting for the sale of my house to complete and was worried as purplebricks wanted their full payment before completion. Ben suggeste... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Institución financiera

Sobre Duologi

Escrito por la empresa

Duologi is a cutting-edge financial technology company that revolutionises consumer finance solutions. With a comprehensive platform tailored for businesses across various sectors, Duologi empowers merchants to offer flexible and affordable payment options to their customers. Founded on the principles of simplicity, transparency, and innovation, Duologi is reshaping the landscape of retail finance.

Duologi's platform seamlessly integrates with merchants' systems, enabling them to provide instant point-of-sale finance and installment plans.

The company's advanced technology ensures a smooth and frictionless customer experience, fostering increased conversion rates and customer loyalty. Through Duologi, consumers gain access to a range of flexible payment options, including interest-free credit and fixed-term finance.

What sets Duologi apart is its commitment to empowering businesses of all sizes. Whether it's a small independent retailer or a multinational corporation, Duologi's scalable platform caters to diverse merchant requirements. Moreover, the company's risk management tools and comprehensive reporting capabilities enable merchants to make informed decisions and optimise their operations.

With a strong focus on compliance and data security, Duologi ensures the highest standards of protection for both merchants and consumers. By leveraging technology and innovation, Duologi continues to redefine the consumer finance industry, providing seamless solutions that enhance business growth and customer satisfaction. Visit our website

Información de contacto

  • Duologi, The Square, Basing View, , RG21 4EB, Basingstoke, Reino Unido

  • www.duologi.com

2,1

Malo

TrustScore: 2 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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No ha contestado las opiniones negativas

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2,1

Todas las opiniones

(1842)

2 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Needed a new

Needed a new bed but couldn't afford to pay out in one go so with the help of Duologi I was able to spread the cost over 12 months and was easy and straight forward to arrange. I now have a new bed and sleep soundly and it only took 3 working days to arrive.

12 de septiembre de 2021
Valorada con 1 estrellas sobre 5

Please avoid at ALL cost! Terrible service.

Do yourself some good and avoid at all costs if possible. They’ve been unable to set up a simple direct debit for what is coming up to an entire year now! Customer service has been completely inept, and constantly contradicting each other.

Worst experience ever, genuinely. And I’m not someone who typically ever leaves bad reviews.

9 de septiembre de 2021
Opinión espontánea
Logotipo de Duologi

Respuesta de Duologi

Michael,

I’m sorry to hear this and it seems very strange as we set up hundreds every day without any issues.

If you would like me to, I’d be keen to explore further to see if there’s something that’s been missed.

Please email support@duologi.com with Trustpilot review in the subject.

Thanks,

Duologi

Valorada con 4 estrellas sobre 5

Personal buying the mattress was…

Personal buying the mattress was easy,quick delivery but when I spoke to the delivery guys I explained that my wife was disabled and could they put the mattress just inside the porch, yes no problem, but no left outside and we had to get a friend to bring it in.

5 de septiembre de 2021
Valorada con 1 estrellas sobre 5

Yawn.

I get fed up with companies constantly wanting to know ‘How they did.’

I was introduced to this company when I bought a shower.

The company did their job, what do they want to know?

5 de septiembre de 2021
Logotipo de Duologi

Respuesta de Duologi

Richard,

I’m sorry you feel this way.

We just wanted to know about the application process and how easy it was to apply for finance.

Some customer journeys take weeks with signing paperwork and scanning documents.

We feel ours is super simple and quick and that’s what most of our customers tell us.

We hope you’re enjoying your new shower.

Thanks,

Duologi

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