J Parkers Wholesale Opiniones 

3850
•
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My pachysandra plants arrived yesterday. All 33, perfect plants, big, healthy, glossy foliage and well developed root systems. I'm over the moon with them. In my experience Parkers plants are amazi... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Asked for advice on varieties as there were a lot of options. They replied that they cannot advise because there are so many, and to look at their website (as if I hadn't already), pointing out that t... Ver más

Valorada con 4 estrellas sobre 5

Great choice, excellent prices. Plants arrived in acceptable condition , despite time in transit(not sellers fault). So far all thriving. Will have to wait to see how bulbs perform. Packaging a little... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have used Parker's for a few years now...plants are always well-packaged & arrive in good condition. The delivery for my latest order was split, with my lavender arriving just a few days after order... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Casa y jardín

Información proporcionada por diversas fuentes externas

As a family business established in 1933, we are one of the leading plant and bulb companies in the UK. Because we share a genuine enthusiasm for gardening with all our customers, we are fully committed to providing the best available products at the best available prices.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 90% de las opiniones negativas

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3,7

Todas las opiniones

(3850)

124 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

customer service

Difficult to make contact with customer service but once they respond you get a quick response!

19 de mayo de 2025
Opinión espontánea
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Respuesta de J Parkers Wholesale

Hi Sheelagh

Thank you for your review and I am sorry to learn of your disappointment with our products and customer service team. As no order details have been included I am unable to look into this further. Please don't hesitate in reaching out to me at review@jparkers.co.uk so that I can help.

Regards, Trish

Valorada con 1 estrellas sobre 5

Delivered to the wrong address

Delivered to the wrong address
Damaged and dead tree
Very disappointed
Will never use this company again
Caused a lot of stress
You have my details on file,your admin and communication skills are sub standard,your reply is substandard and just bullshit.
I will take my custom elsewear.

14 de mayo de 2025
Opinión espontánea
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Respuesta de J Parkers Wholesale

Hi Michael

I am really sorry to learn that your order was not delivered to the correct address. I can't look into the exact history of your order as there are no order details in your review but please accept our sincere apologies for the disappointment with your order on this occasion.

Edit. Hi Michael thank you for updating your review. As you have left an organic review and have not given any order details, I have no way of tracing your order from this review

Regards, Trish

Valorada con 5 estrellas sobre 5

I was extremely impressed with my…

I was extremely impressed with my purchase. They arrived safely and promptly before estimated date. This is now 3 weeks after delivery and all seedlings/cuttings are thriving. Have recommended these guys to my gardener friends and family and i will definitely be using them again in the future. Thanks for making my garden even more beautiful.

10 de abril de 2025
Opinión espontánea
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Respuesta de J Parkers Wholesale

Hi Aaron

Thank you for your fantastic 5-star review and recommendations. We're thrilled to hear that you're pleased with the quality of our plants. We look forward to serving you again in the near future!

Kind regards, Trish

Valorada con 1 estrellas sobre 5

Very poor delivery experience (Evri)

Not an issue with J Parker exactly but rather the choice of courier (Evri). The plants I ordered were sitting in an Evri warehouse for a week prior to delivery and arrived looking very weak and stressed. This is the second time I have had a delivery from J Parker that has incurred a long delay with the same courier.

12 de mayo de 2025
Opinión espontánea
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Respuesta de J Parkers Wholesale

Hi Andrew

Thank you for your review and feedback. I am sorry to learn of your poor experience with Evri. It is always sad when we hear that plants which left us happy and healthy don't arrive in the same way.

Kind regards, Trish

Valorada con 2 estrellas sobre 5

Sub standard plants

I ordered 5 different varieties of plants. Only one variety (ground cover) was fine. The 15 x grasses still look half dead (or should I say 12 as 3 have died). The hydrangea was like a stick plant and now showing vague signs of life at the base. The agapanthus bulbs roots were broken or shrivelled. There again is vague life from them but not great. After 2 months of nurturing I would have expected more - plants I have bought after them are thriving a hundred times better.
All I got from customer service is they will get better once planted. Not good enough!
I have ordered once before from J Parkers many years ago and had the same scenario of dead plants on arrival but was told they would come back to life once planted which didn’t happen. Only ordered from J. Parkers again as they had a specific variety of grasses I wanted. Mistake…won’t be buying from them again!

10 de marzo de 2025
Opinión espontánea
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Respuesta de J Parkers Wholesale

Hi Margot

Thank you for your review and I am sorry to learn of your disappointment with your order. Grasses are sent out in a dormant or semi dormant state and may also have last years growth still attached. We don't remove this as it can damage newly forming roots. Once planted out the old growth will die right back and new growth usually follows. Please don't hesitate to contact our customer service team if they fail to thrive.

Regards, Trish

Valorada con 5 estrellas sobre 5

I've ordered quite a lot from this…

I've ordered quite a lot from this company and all I can say is there plants are at the highest quality you'll never find in a garden centre,it's affordable and depending on what you order outstanding results, however the last order was lots of different petunias of several colours and markings but I found when it came to the blue petunia they all died?all the rest are amazing but it's just the blue range isn't any good which is a shame as it was going to be a key feature in the display,not sure if I should order the blue again

11 de mayo de 2025
Opinión espontánea
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Respuesta de J Parkers Wholesale

Hi Terry

Thankyou for your 5* review and I am sorry to learn of your disappointment with the blue petunias. Please don't hesitate contacting the customer service team for help and advice.

Regards, Trish

Valorada con 2 estrellas sobre 5

The quality of plants received was…

The quality of plants received was shocking. I ordered a 4 fern mix pack. When I received them two of the ferns were barely plugs, with no root system. I attempted to contact them by phone, however after 1hr 15mins on the phone the line was still engaged. I them contacted them by email. I receieved and automated response stating that they would be in touch within 2 working days. This never happened. My support code was 523326.
I would not use this company in the future

30 de abril de 2025
Opinión espontánea
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Respuesta de J Parkers Wholesale

Hi David

Thank you for your review. We are sorry for the long wait times encountered when contacting our customer service team, it is the busiest time of year for them. I have located your email and responded directly

Regards, Trish

Valorada con 1 estrellas sobre 5

Poor

Waited over the 21 days advertised for part delivery of my plants and they have arrived poorly packed, leggy, yellow, broken, and some too big for their packing so squeezed in. Not sure when the rest will be dispatched….I ordered once before and had dead plants on arrival but was told they would come back to life when I planted them….they didn’t. Wish I hadn’t given them a second chance.

8 de mayo de 2025
Opinión espontánea
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Respuesta de J Parkers Wholesale

Hi

I am really sorry to learn that you are unhappy with the quality of our products. I can't look into the exact history of your order as there are no order details in your review but please accept our sincere apologies for the disappointment with your order on this occasion.

Kind regrds, Trish

Valorada con 1 estrellas sobre 5

Drowned mouldy plants, terrible service, would not recommend!

Very disappointing experience with plant order received in two deliveries. The first part was supposed to be mixed auricular but have arrived all one colour. It arrived extremely wet, which these plants cannot tolerate. Most likely will have mould spores and will die off. Second part arrived, nemesia, absolutely drowned, each plant mouldy and almost all disintegrated from the mould fallen away from stem and smelling fowl. They also looked like they had been sat somewhere for days before delivery. I have contacted the company three times. No response. I have requested a full refund today. Let’s hope they can manage this without further delay. Terrible service, dead plants, wrong products sent, I cannot recommend this company based on my experience.
I have just seen your reply. If you look at your emails, you will see three from me which clearly outline my issues. Unless of course, you have numerous disappointed customers who have experienced the same!

3 de mayo de 2025
Opinión espontánea
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Respuesta de J Parkers Wholesale

Hi,

Thank you for your feedback. While we’d love to know more details to address your concerns directly, we understand your preference for anonymity. If you’d consider reaching out to us at review@jparkers.co.uk we can try and make things right.

EDIT: Thank you advising, however there are no order details in your review so I am unable to trace any emails.

Kind regards, Trish

Valorada con 1 estrellas sobre 5

I wouldnt bother if i where you

Out of 24 variety pk of herbs there was only 4 diff types of herb most half dead or dying. Very blunt customer service. Slow delivery, i could have grown from seed myself in less time. All in all i would advize go to a garden centre

24 de abril de 2025
Opinión espontánea
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Respuesta de J Parkers Wholesale

Hi

Thank you for your review and feedback and I am sorry to learn that you were unhappy with your order and our customer service team. As no order details have been included I am unable to look into this further to see what went wrong on this occasion. Please don't hesitate to reach out to me with your details, I can be reached at review@jparkers.co.uk

Regards, Trish

Valorada con 1 estrellas sobre 5

Most of the plants arrived in the one…

Most of the plants arrived in the one week I was away, so I had to organise someone to open them. It would be much more helpful to have an indication of when they were coming rather than the day before.
One of the boxes was very squashed, one of the plants wasn’t in the bag and I don’t understand why so many plants didn’t just come together in one package, instead of coming in separate packages over multiple days?

19 de abril de 2025
Opinión espontánea
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Respuesta de J Parkers Wholesale

Hi Natasha

Thank you for your review, if we have your email address then we will email you to advise that the order is on the way, our carrier will then send further updates to you. As no order details have been included I am unable to advise with regards the plants coming separately, if they are bedding plants then this is normal as not all the bedding plants come through from the growers at the same time.

Regards, Trish

Valorada con 5 estrellas sobre 5

Excellent plants

Perennials all arrived together in great condition - good size plants easy to pot on.
Zonal geraniums (60) arrived in separate order, one tray seemed to be affected by mould and several were not able to be saved.
Saying that the standard of the plants is exceptional and I’m overall very happy the way my order has been fulfilled (4.5 stars)

20 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good plants

Very good plants, beautifully packed.
Good communication.
High recommendation from me.

11 de abril de 2025
Opinión espontánea

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