We had a great experience while researching our purchase. Customer service team replies both informative and quick. The delivery service let us down. Despite being 24hr service it took several day... Ver más
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Consulta las opiniones de los clientes
Brilliant product, very comfortable. Only needed 2.5. Purchased bundle, good value for money. Definitely recommend, good service, well packaged
I returned a sleeping bag that was too wide for our van. The customer service team were very obliging and exchanged for a smaller size. We are very happy with our new sleeping bags for our base camp v... Ver más
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We Bought A Mattress for Home Very Quick Delivery Have Delt With duvalay Before For Caravan Items Always Very Helpful And Products Very Good and Good Quality.
La empresa ha respondido
Información sobre la empresa
Sobre Duvalay
Escrito por la empresa
Duvalay are specialists in luxury sleep solutions and bedding for caravans, campervans, motorhomes and boats. Our award-winning sleep products redefine the sleeping experience in any leisure vehicle, turning it into a haven of comfort.
The extensive range includes our bestselling Duvalay Sleeping Bag, which ingeniously combines a memory foam mattress topper base with a duvet, along with the conveniently portable Travel Toppers. We offer Custom Mattress Toppers and Mattresses, tailored to ay shape or size to perfectly fit your bed. For VW Campervan enthusiasts, our Campervan Topper is designed to effortlessly enhance the comfort of Rock and Roll beds.
Duvalay is the ultimate solution to a great night's sleep on every adventure!
Información de contacto
Reino Unido
- info@duvalay.co.uk
- www.duvalay.co.uk
4,8
Excelente
3 mil opiniones
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My duvalay arrived within in a week…
My duvalay arrived within in a week which was very useful. The cool gel option 4cm was so very comfortable. I sleep hot so after the first night removed the 4.5 tog and inserted a 1 tog. Still too hot! Removed and just threw the cover over me. This was perfect. So nice not to be wrapped up in a sleeping bag and made my caravan mattress so comfy. Yes, not cheap, but so worth it. I didn't buy the straps and may well do this as it is quite sizeable.
16 de julio de 2026
Respuesta de Duvalay
Hello Rachel
Thank you for taking the time to share such a detailed review.
We're delighted to hear that your Duvalay arrived quickly and that you're finding the 4cm Freshtec sleeping bag so comfortable. It's great that you were able to tailor the duvet to suit your own sleeping preferences and find the combination that's perfect for you.
We also noticed you mentioned not purchasing the straps. Don't worry—they're actually included with your order, and we'll be sending them out to you today. We hope they help keep everything neatly in place and make using your Duvalay even easier.
Thank you for choosing Duvalay. We're so pleased to hear you feel it has been worth the investment, and we hope you continue to enjoy many comfortable nights in your caravan.
Kind regards,
The Duvalay Team
Excellent product
15 de julio de 2026
Respuesta de Duvalay
Hi David
Thank you for your lovely review!
We're delighted to hear that you're so pleased with your Duvalay sleeping bags. It's always wonderful to receive such positive feedback, and we're grateful you took the time to share your experience.
We hope your Duvalay provides you with many comfortable and restful nights for years to come.
Best wishes,
The Duvalay Team
Respuesta de Duvalay
Hello Karen
Thank you for your super 5 star review!
We're delighted to hear that your order arrived quickly and that you're finding your Duvalay product super comfy! It's always great to know we've delivered both on service and comfort.
Thank you for taking the time to share your feedback. We really appreciate your support and hope you enjoy many restful nights ahead.
Best wishes,
The Duvalay Team
All positive
All positive
Great communication with the lady over the phone
Ordered the gold topper and fitted sheet
Made a huge difference to comfort and space around island bed in caravan
6 de julio de 2026
Respuesta de Duvalay
Hi Julie
Thank you for your lovely review!
We're delighted to hear that you had such a positive experience with us. It's great to know our team provided helpful communication over the phone and that your Gold Topper and fitted sheet have made such a big difference to both the comfort and space around your caravan's island bed.
Providing products that help our customers sleep more comfortably while making the most of their space is exactly what we aim for, so your feedback is greatly appreciated.
Thank you for choosing Duvalay. We hope you enjoy many more comfortable nights on your travels!
Kind regards,
The Duvalay Team
Great product
Great, swift delivery, the Duvalay product is excellent, clever design with accessories that impress. We found the product very comfortable and superior sleeping to anything similar. Definitely upscale from any conventional camping sleeping bags.
15 de julio de 2026
Respuesta de Duvalay
Hello David
Thank you for your wonderful 5-star review!
We're delighted to hear that you're so pleased with your Duvalay's. It's wonderful to know you found them comfortable, well-designed, and a real step up from conventional camping sleeping bags.
We're also pleased that your order arrived quickly and that you were impressed with the accessories included. We put a lot of thought into creating products that combine comfort, practicality, and convenience, so it's great to hear that reflected in your experience.
Thank you for choosing Duvalay and for taking the time to share your feedback. We hope you enjoy many more comfortable nights on your future adventures!
Best wishes,
The Duvalay Team
I bought a gold 5cm topper for my…
I bought a gold 5cm topper for my camper with a zip on sheet. Fast friendly service with a personal touch. The topper is great quality and the sheet is inspirational, it’s very tidy in the small space. I appreciated the adjustable bungee straps that came with the topper, making it easy to roll and store. This is a great product from a quality small business
20 de julio de 2026
Opinión espontánea
Respuesta de Duvalay
Hello Kate
Thank you for your wonderful review!
We're delighted to hear how pleased you are with your Gold 5cm Topper and zipped sheet. It's wonderful to know that the quality, practicality, and tidy design have made such a difference in your campervan space.
We're also really pleased that you found our service friendly and personal. We take great pride in supporting our customers and providing products that make life on the road more comfortable and convenient.
Thank you for your kind words and for supporting Duvalay. We hope you enjoy many comfortable nights and happy adventures with your new topper!
Kindest regards,
The Duvalay Team
Lovely mattress
Lovely mattress. Didn’t realise it was a memory foam and would be delivered vacuum packed but not disappointed. Delivery was within 7 days which was excellent. Good price too
15 de julio de 2026
Respuesta de Duvalay
Hi Alison
Thank you for your wonderful review!
We're delighted to hear that you're pleased with your new mattress. It's great to know that, despite not expecting a memory foam mattress or the vacuum-packed delivery, you were happy with the product once received.
We're also pleased that your order arrived within 7 days and that you found it to be good value for money. Your feedback is greatly appreciated and we're so pleased you had a positive experience with Duvalay.
Thank you for choosing Duvalay. We hope you enjoy many comfortable nights ahead!
Kindest regards,
The Duvalay Team
Positive experience!
Visited the showroom ( pre booked appt) to look at mattress toppers for our campervan.
Staff very helpful and speedy delivery! not the cheapest but you get what you pay for, all in all a positive experience!
10 de julio de 2026
Respuesta de Duvalay
Hi Mark
Thank you for your lovely 5-star review!
We're so pleased to hear you had a positive experience visiting our showroom and that our team was able to help you find the right mattress topper for your campervan.
It's great to know you were happy with the service you received and that your order arrived quickly. We really appreciate your comments about the quality and value of our products, and we're delighted that you feel your purchase was a worthwhile investment.
Thank you for choosing Duvalay. We hope you enjoy many comfortable nights and happy travels in your campervan!
Best wishes,
The Duvalay Team
Sought advice from Duvalay and received…
Sought advice from Duvalay and received very prompt response and good advice. Would definitely recommend them, great customer service.
9 de julio de 2026
Respuesta de Duvalay
Hi Chris
Thank you for your lovely review!
We're delighted to hear that you received a prompt response and helpful advice from our team. Providing excellent customer service and helping our customers find the right products is something we take great pride in.
Thank you for your recommendation and for taking the time to share your experience. It really does mean a lot to us.
Best wishes,
The Duvalay Team
Very good factory tour
Very good factory tour
Staff helpful ind informative
Pleased with mattress topper and pillow purchased
Delivered quickly
9 de julio de 2026
Respuesta de Duvalay
Hello Ashley
Thank you for your wonderful 5-star review!
We're so pleased to hear you enjoyed your factory tour and found our team helpful and informative. It's always a pleasure to welcome customers and show them how our products are made.
We're also delighted that you're pleased with your mattress topper and pillow, and that your order was delivered quickly.
Thank you for taking the time to share your experience. We hope you enjoy many comfortable nights with your new Duvalay products!
Best wishes,
The Duvalay Team
Excellent service and quality
Easy to order on line, communication excellent, order received quickly , product is of excellent quality.
Would recommend to anyone.
9 de julio de 2026
Respuesta de Duvalay
Hello Kim
Thank you for your fantastic review!
We're delighted to hear that you found our website easy to use, our communication excellent, and that your order arrived quickly. It's also wonderful to know you're pleased with the quality of your Duvalay product.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Thank you for choosing Duvalay. We hope you enjoy many comfortable nights ahead!
Best wishes,
The Duvalay Team
Like the product.
8 de julio de 2026
Respuesta de Duvalay
Hi Robert
Thank you for your 5-star review!
We're delighted to hear that you like your Duvalay product. It's always great to know our customers are happy with their purchase.
We really appreciate you taking the time to share your feedback and hope you enjoy many comfortable nights ahead.
Kind regards,
The Duvalay Team
Respuesta de Duvalay
Hello Matthew
Thank you for your 5-star review!
We're so pleased to hear you're happy with your experience. Your kind words mean a lot to us, and we really appreciate you taking the time to leave your feedback.
Thank you for choosing Duvalay. We hope you enjoy your purchase, and we look forward to serving you again in the future.
Best wishes,
The Duvalay Team
Excellent mattress topper for people with back injuries
I rang the company to explain my injuries and they advised me on the correct topper to buy. I was so nervous about sleeping on this topper/bed as I usually sleep on a hospital bed, however it was honestly excellent. I got the gold memory foam mattress, which as I have a back injury, was perfect. The quality was excellent and it was similar firmness to the bed I sleep on at home. I feel confident that I will be able to take it with me wherever I go on holiday and that my back will be protected. It was also really easy to fold up thanks to the straps it came with. I would highly recommend.
7 de julio de 2026
Respuesta de Duvalay
Hello Angela
Thank you so much for taking the time to share your wonderful 5-star review.
We're delighted to hear that our team was able to help you choose the right mattress topper for your needs, and even more pleased that it gave you the comfort and support you were hoping for. Knowing that the Gold Memory Foam Topper has provided a sleeping surface comparable to the one you rely on at home is incredibly rewarding.
It's also great to hear that you found it easy to fold and transport, giving you the confidence to travel knowing you'll have the comfort and support you need wherever you go.
Thank you for your recommendation and for choosing Duvalay. We wish you many comfortable and restful nights, both at home and on your future holidays.
Best wishes,
The Duvalay Team
Comfy nights sleep in campervan
Good selection of products
Easy to use website
When I had a minor issue - customer services dealt with it quickly and resolved it straight away
Bought two mattress toppers with fitted sheets /pillow case and storage bag bundle
Made setting up (and putting away) the beds in our campervan so easy and quick
Had a comfortable nights sleep (went for 2.5 cm thickness mainly for storage size)
3 de julio de 2026
Respuesta de Duvalay
Hi Bridget
Thank you so much for your fantastic review!
We're delighted to hear that your Duvalay mattress topper bundle has made setting up and packing away the beds in your campervan so quick and easy. It's also wonderful to know you had a comfortable night's sleep with the 2.5 cm topper – a great choice when balancing comfort and storage space.
We're especially pleased that our customer service team was able to resolve your issue quickly and efficiently. We always aim to provide both quality products and excellent support, so it's lovely to hear this reflected in your experience.
Thank you again for choosing Duvalay. We hope you enjoy many more comfortable adventures in your campervan!
Kind regards,,
The Duvalay Team
Excellent fast service ...
6 de julio de 2026
Respuesta de Duvalay
Hi Tim
Thank you for taking the time to leave us a 5-star review!
We're delighted to hear you were pleased with our excellent fast service. Providing a smooth and efficient experience for our customers is something we always strive for, so it's wonderful to know we met your expectations.
We really appreciate your support and hope you enjoy your Duvalay products for many years to come.
Best wishes,
The Duvalay Team
Great quality, great service. Thank you!
We’ve been using duvalay mattress toppers in our camper for 3 years. They have been fantastic, so when it came to kitting out our new Motorhome they were the only place we looked.
We had a small issue with an order which after one very pleasant phone call was instantly corrected with speed and professionalism.
So much so that we decided to place another order so that our kids could have the extra comfort. So 48 hours later we have taken delivery of our custom made topper ready for our first trip in the new Motorhome. Thanks Duvalay team!
9 de julio de 2026
Respuesta de Duvalay
Hello David
Thank you so much for taking the time to leave us such a fantastic review.
We’re absolutely delighted to hear how much you’ve enjoyed using your Duvalay mattress toppers over the past three years and that we were your first choice when it came to fitting out your new motorhome.
It’s great to hear that our team was able to quickly resolve the issue with your order and provide the service and support we always strive for. We’re also thrilled that you decided to place another order so your children can enjoy the added comfort too.
We hope your new custom-made topper helps make your first trips away in your motorhome even more enjoyable, and we wish you many comfortable nights of adventures ahead.
Thank you again for choosing Duvalay and for your continued support.
Kind regards,
The Duvalay Team
Bought the D-Luxe hybrid 2000 pocket…
Bought the D-Luxe hybrid 2000 pocket springs mattress and it is the best caravan mattress I’ve ever had and I’ve had a few. Yes it’s pricey but well worth it in my opinion.
9 de julio de 2026
Respuesta de Duvalay
Hello Clive
Thank you so much for sharing your experience with us.
We’re delighted to hear that you’re so pleased with your D-Luxe Hybrid 2000 Pocket Springs Mattress. It’s wonderful to know that, having tried several caravan mattresses, you feel this is the best one you’ve had.
We understand that investing in a quality mattress is a big decision, so it’s fantastic to hear that you feel it has been well worth it. Providing a great night’s sleep and comfort away from home is exactly what we aim for.
Thank you again for your kind words and for choosing Duvalay. We hope you continue to enjoy many comfortable nights on your new mattress.
Kind regards,
The Duvalay Team
5star for a 5star night sleep in our VW…
5star for a 5star night sleep in our VW transporter.
So comfortable!!
9 de julio de 2026
Respuesta de Duvalay
Hello Anna
Thank you so much for your wonderful 5-star review.
We’re delighted to hear that your Duvalay gold memory foam topper has helped provide such a comfortable night’s sleep in your VW Transporter. Creating a great night’s rest while travelling and exploring is exactly what we aim to achieve.
Thank you for choosing Duvalay, and we hope you enjoy many more comfortable nights and adventures ahead.
Best wishes,
The Duvalay Team
Easy transaction.
Easy to find what I needed on the website. Ordered the bags and they were delivered promptly.
9 de julio de 2026
Respuesta de Duvalay
Hello Jo
Thank you so much for taking the time to leave us such a lovely review.
We’re delighted to hear that you found our website easy to navigate and that you were able to find exactly what you needed. It’s great to know that your order arrived promptly and that you were happy with the overall experience.
We really appreciate your feedback and hope you enjoy using your Duvalay storage bags.
Kind regards,
The Duvalay Team
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