David Wilson Homes Opiniones 6521

TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

⭐️⭐️⭐️⭐️⭐️ "Buying a new home is very stressful. Rachel and Jane at David Wilson Homes, Harlestone Grange, made it an absolute pleasure. Their professionalism was matched only by their warmth.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having seen the development nearly 15 months earlier and visited and spoke to the site agent Kerry on a few occasions it quickly became clear how professional and willing she was to accommodate us on... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently bought a home from David Wilson Homes, and I couldn't be happier. The house is amazing — beautifully designed and built to a high standard. The whole process was straightforward and stress... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

We have now been in a David Wilson new home for nearly three years. When you are under the 2 year guarantee they did come out to rectify mistakes, some more satisfactorily than others. However, now... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Constructor de casas
  2. Desarrollo inmobiliario

Acerca de David Wilson Homes

Escrito por la empresa

We’re dedicated to building high-quality, thoughtfully designed homes, which is why we’ve received over 95% customer recommendation, and been awarded 5 Stars by the Home Builders Federation for 16 consecutive years.

That’s more than any other major national housebuilder, so you can buy with confidence.

As a quality, award-winning homebuilder, we're proud to create homes that are built to last and encourage modern family life.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Top rated site agent Kerry.

Having seen the development nearly 15 months earlier and visited and spoke to the site agent Kerry on a few occasions it quickly became clear how professional and willing she was to accommodate us on the plot that we wanted even though it was a long way off. We cant thank her enough for taking a lot of stress away from us in which is a very stressful and life changing situation. David Wilson get 5 stars from us. Thank you.

19 de abril de 2026
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Respuesta de David Wilson Homes

Good evening, Barry.

We are happy to hear that Kerry was professional and accommodating during such a significant time. Thank you for your positive feedback.

Kind iwshes,
Isla.

Valorada con 5 estrellas sobre 5

Excellent service so far.

Excellent service so far.
Clear communication and support from Sarah

18 de abril de 2026
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Respuesta de David Wilson Homes

Good evening, Richard.

We are happy to hear that you've had excellent service and that Sarah has been supportive. Thank you for your positive feedback, we appreciate it.

Kind wishes,
Isla.

Valorada con 5 estrellas sobre 5

Debbie is a star


Debbie is a star. She has held our hand and reassured us and guided us through the initial process of buying a house while selling our own. She’s full of useful information and we couldn’t have done it without her thank you, Debbie.

19 de abril de 2026
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Respuesta de David Wilson Homes

Good evening, Jane.

We appreciate your five-star rating. We are happy to hear that Debbie has been supportive and helpful during the buying process. Thank you for your positive feedback.

Kind wishes,
Isla.

Valorada con 5 estrellas sobre 5

David Wilson Homes ⭐️⭐️⭐️⭐️⭐️


⭐️⭐️⭐️⭐️⭐️
"Buying a new home is very stressful. Rachel and Jane at David Wilson Homes, Harlestone Grange, made it an absolute pleasure. Their professionalism was matched only by their warmth. They were always available, incredibly knowledgeable, and handled everything with such care and attention to detail. They turned what could have been a stressful process into something we actually enjoyed. Thank you both - we are so so grateful!"
David Wilson is so very lucky to have such fantastic girls working for them.

Jeannette Allen
⭐️⭐️⭐️⭐️⭐️

19 de abril de 2026
Opinión espontánea
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Respuesta de David Wilson Homes

Good afternoon Jeannette, Thank you for taking the time to leave such a lovely review. I'm so happy to hear that Rachel and Jane made the whole process so enjoyable and will ensure your comments are passed onto them and the whole team at Harlestone Grange. Wishing you much happiness in your new home. Kind regards, Beth.

Valorada con 5 estrellas sobre 5

Second to none

Lovely, professional staff where ever I look!
Customer care from pre to post sale is second to none.

8 de abril de 2026
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Respuesta de David Wilson Homes

Good evening.
Thank you for taking the time to leave your review, it is appreciated.
We are happy to hear how the whole team has provided great customer care throughout your new home process, and we will be passing your kind comments onto the team.
We wish you many happy years in your new home.
Kind Regards, Charlotte.

Valorada con 1 estrellas sobre 5

Poor Service!

Is this the only way to get your attention DW? I left a review previously as all other methods end up in dead ends or nobody helping.
Someone called Isla then replied, but after giving more information it has been silence. This has now been 1m!

18 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shannon, John and Adam - DWH@Auchinleck Village

We recently moved into our new home at David Wilson Homes, Auchinleck Village (Plot 309), and the entire experience has been exceptional from start to finish. From the moment we first walked into the sales office and visited the show homes, we felt welcomed, supported, and genuinely valued. The professionalism, friendliness, and attention to detail from the whole team made what can often be a stressful process feel smooth and enjoyable.

A special mention must go to Shannon Moreland, John McMaster and Adam Brown, who have been (and continue to be) fantastic throughout the journey. They were always approachable, knowledgeable, and willing to help with any questions we had, making the buying and settling in process much easier and reassuring.

As a site team, they have been incredibly helpful since we moved in. It’s clear that the team genuinely care about homeowners even after completion and we are so thrilled to be part of this community/development. The continued support after moving in really shows that David Wilson Homes want their customers to not only buy a home, but truly enjoy living in it and feel settled. So yeah, very thrilled and happy with our new home and would highly recommend David Wilson Homes at Auchinleck Village to anyone looking for a quality home, outstanding customer service and the coolest neighbours ever!

9 de abril de 2026
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Respuesta de David Wilson Homes

Good afternoon David. Thank you for your fantastic review!
We're happy to hear that your experience has been exceptional. It's great to know that our Auchinleck Village team made the process smooth and enjoyable. We'll make sure they get to see your great feedback.
Wishing you many happy years in your new home.
Kind regards, Lily

Valorada con 5 estrellas sobre 5

Beautiful home

Beautiful home, and settling in has been completely stress-free. The team at Bangour Village have been incredibly helpful in resolving any minor issues since I moved in. I would highly recommend DW Homes to anyone considering buying a new home. I used their part exchange scheme and everything went seamlessly, with excellent communication throughout. Top marks to everyone—from the sales office right through to the site manager!

12 de febrero de 2026
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Respuesta de David Wilson Homes

Hi Ms Mclean,

Thank you for your lovely feedback.

We’re so pleased to hear you’re enjoying your new home and that the team at Bangour Village have been so supportive. It’s great to know your part exchange experience went smoothly too.

Wishing you many happy years in your new home!
Kind wishes,
Alice from the David Wilson Homes team.

Valorada con 5 estrellas sobre 5

I recently bought a home from David…

I recently bought a home from David Wilson Homes, and I couldn't be happier. The house is amazing — beautifully designed and built to a high standard. The whole process was straightforward and stress-free, with customer care second to none.
Special thanks to Tracy and Chris, who were incredibly attentive and made sure every need or small challenge was handled quickly and professionally. Great home, great people. Highly recommend — buy one!

19 de marzo de 2026
Opinión espontánea
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Respuesta de David Wilson Homes

Good evening, Jonathan.

We are happy you are pleased with your new home. It's great to know the process was straightforward and that you received excellent care, especially from Tracy and Chris. Thank you for recommending us.

Kind wishes,
Isla.

Valorada con 5 estrellas sobre 5

Satisfied customer

Today we have had the last of the snags fixed by the DWH new home customer care engineers and they both delivered an excellent service. They were friendly, approachable, respectful and helpful, just two lovely guys. They worked continuously and professionally and completed the jobs to a high standard. No issue was too much for them to sort and they made a thorough job cleaning up afterwards. I was very satisfied with the jobs they did and could not be more appreciative for all their help today.

17 de abril de 2026
Opinión espontánea
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Respuesta de David Wilson Homes

Good evening, Sarah.

We appreciate you sharing your experience with our Customer Care engineers. We are happy to hear they were friendly, respectful, and helpful while completing the work to a high standard. Thank you for your positive feedback.

Kind wishes,
Isla.

Valorada con 5 estrellas sobre 5

Amazing customer care

I purchased my home over a year ago and I have had a great experience with Bethany who manages the customer care services post move in. She has been very attentive to any issues that I had and has been overall very helpful and exceptional. Highly recommend!

30 de marzo de 2026
Opinión espontánea
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Respuesta de David Wilson Homes

Good evening, Shauntelle.

We are happy to hear about your great experience with Bethany and that our Customer Care services were exceptional after your move. We appreciate your high recommendation and thank you for your feedback.

Kind wishes,
Isla.

Valorada con 5 estrellas sobre 5

Cameron in the site office.

Cameron in the site office has been brilliant with communication and detailing what's included in the purchase. No contact with anyone else yet until we move.in.

17 de abril de 2026
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Respuesta de David Wilson Homes

Good evening.

We are happy to hear that the communication has been helpful thus far. We appreciate your positive feedback and look forward to welcoming you upon your move.

Kind wishes,
Isla.

Valorada con 1 estrellas sobre 5

Visited their Corby glen site April…

Visited their Corby glen site April 2026 , met with a very abrupt unprofessional sales woman . Completely put us off wanting to purchase a house there . Will not be back

16 de abril de 2026
Opinión espontánea
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Respuesta de David Wilson Homes

Hi Chris,

We’re very sorry to hear about your experience. The level of service you’ve described is not what we expect from our sales teams, and we understand how this would put you off.

Your feedback has been shared with the relevant management team so it can be reviewed and addressed.
Kind wishes,
Alice from the David Wilson Homes team.

Valorada con 5 estrellas sobre 5

We have had to most amazing experience…

We have had to most amazing experience purchasing our forever home with David Wilson. We can not fault them at all. Catriona and Shanice at sholden meadows were absolutely fabulous throughout the process. They were warm and welcoming every time we visited. They would always go the extra mile to help us. I would highly recommend David Wilson as a developer. #plot75forever

10 de abril de 2026
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Respuesta de David Wilson Homes

Hi Emma,

Thank you for your lovely feedback. We’re delighted to hear you had such a positive experience.
We’ll be sure to pass your kind words on to Catriona, Shanice and the team at Sholden Meadows.

Kind wishes,
Alice from the David Wilson Homes team.

Valorada con 5 estrellas sobre 5

Excellent Work

Excellent Work

9 de abril de 2026
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Respuesta de David Wilson Homes

Good evening Deepika. Thank you for taking the time to leave this great review.
We're really pleased to hear of the service you've received.
Wishing you many happy years in your new home.
Kind regards, Lily

Valorada con 5 estrellas sobre 5

We have had Mark at our property today…

We have had Mark at our property today to rectify some of the defects. He was amazing and wouldn't hesitate to have him back to our home. He was polite and approachable. Mark went above and beyond to rectify the all the issues on the list.

Regards
Joanne and Andrew
Sundial Place plot 217.

16 de abril de 2026
Opinión espontánea
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Respuesta de David Wilson Homes

Hi Joanne,

Thank you for your feedback. We’re so pleased to hear Mark took great care of everything and made such a positive impression, we’ll be sure to pass this on to him.

Kind wishes,
Alice from the David Wilson Homes team.

Valorada con 3 estrellas sobre 5

After the 2 year guarantee runs out!

We have now been in a David Wilson new home for nearly three years. When you are under the 2 year guarantee they did come out to rectify mistakes, some more satisfactorily than others. However, now is the time when you are begin to do jobs yourselves that you realise how badly they were built in first place, with no backup of a guarantee. We have plasterboard walls that were cut too short and filled in with foam filler, sink wastes that have been glued in because that didn't have washers, and our now causing leaks, walls where the ceilings are not level which becomes obvious when hanging curtains and numerous screws popping out through the plasterboard.
When reporting to Mercia team the response is "comments will be passed on". Lets hope they start employing better trades when building!!

16 de abril de 2026
Opinión espontánea
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Respuesta de David Wilson Homes

Hi Kathy,

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience.

We’ve been unable to match your details within our system based on the information provided. As a result, we have asked Trustpilot to reach out to you directly to request some further information so we can investigate your concerns fully.

Once we receive your details, we will ensure this is raised with the relevant team for review.
Kind wishes,
Alice from the David Wilson Homes team.

Valorada con 2 estrellas sobre 5

We are occupying one of the new houses…

We are occupying one of the new houses purchased in June 2024 from David Wilson in Barkby Thorpe in lime Leicestershire.
All new buildings have their perils and the company have fixed them.
The main problem we have been experiencing is the garden ,
Both front and back Lawn not laid down properly ,The grass from the lawn keeps disappearing and leaves empty patches of soil.
After few complaints they replaced some lawn but unfortunately we are still experiencing the same problem again.
When complained again they have flatly refused to rectify the problem even though it’s under 2 years warranty.
Polite reminder was spelled out to us the 2 years warranty does not apply to lLIVE GRASS basically telling us “TOUUGH LUCK WE HAVE YOUR MONEY SOD OFF”
We ourselves have run a business for over forty years not a corporate business like DAVID WILSON but by god there is a word like BUSINESS ETHICS?

28 de marzo de 2026
Opinión espontánea
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Respuesta de David Wilson Homes

Hello Bhanumati,

Thank you for your feedback. We’re sorry to hear about the issues you’ve experienced with your garden.
Your comments have been noted and will be shared with the relevant team for review. We appreciate you taking the time to raise this with us.

Kind regards,
Alice from the David Wilson Homes team.

Valorada con 5 estrellas sobre 5

DWH purchase.

Great service from sales and site staff throughout.

15 de abril de 2026
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Respuesta de David Wilson Homes

Good evening, Beverley.
Thank you for your feedback on the service and support you have received from David Wilson Homes.
We are pleased to hear how well the team looked after you through your property journey.
We will pass your comments on to the team.
Have a lovely evening.
Kind Regards, Charlotte.

Valorada con 5 estrellas sobre 5

Great work by Mark

Great work by Mark. Exemplary craftsmanship putting right some snagging issues and leaving our house finished to a much higher standard than when we moved in. Highly recommended. Thank you

15 de abril de 2026
Opinión espontánea
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Respuesta de David Wilson Homes

Hello James,

Thank you for your feedback. We’re delighted to hear that Mark resolved your snagging issues to such a high standard and that you’re pleased with the finish of your home. Your recommendation means a lot to us.

Kind wishes,
Alice from the David Wilson Homes team.

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