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Dyno-Rod - North West Opiniones 

535
TrustScore: 4.5 sobre 5

4,7

Vale Street Works, Vale Street, BB3 1LP Darwen, Lancashire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service today clearing a blocked soil pipe. The first operative was great but the engine running all the pumps in the van wouldn't work after a while. She assured me a colleague would come to co... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our local plumber was on holiday and could not find anyone else locally, so tried Dyno-Rod. Was able to book online for next day. First thing that day, I had a phone call from them saying someone woul... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The engineer turned up on time & gave me the quote,which I was happy with, I left him to it & he came back to say he wasn't charging me as the issue was the responsibility of UU! Friendly lad & wouldn... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Friendly workers. I spoke to both the call centre and the engineer and they were very helpful. Prices transparent. On the day the engineer explained everything he was going to do; afterwards he ran th... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Fontanero
  2. Servicio de drenaje

Escrito por la empresa

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Información de contacto

  • Vale Street Works, Vale Street, BB3 1LP, Darwen, Lancashire, Reino Unido

  • 01254 367330

4,7

Excelente

TrustScore: 4.5 sobre 5

535 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

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(535)

8220 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good service

Our local plumber was on holiday and could not find anyone else locally, so tried Dyno-Rod. Was able to book online for next day. First thing that day, I had a phone call from them saying someone would be with us in the morning and then half an hour later the plumber called to say he would be here by 11.30 and he was. Problem quickly rectified.

4 de agosto de 2026
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Edward Hildebrandt,

We're delighted to hear that we could assist you so promptly when your local plumber was unavailable. It's great to know our team kept you informed and resolved the issue quickly. Thank you for your positive feedback!

Michael
Dyno-Rod

Valorada con 5 estrellas sobre 5

Excellent service from Dave and then…

Excellent service from Dave and then John. Explained everything. The blockage was from an issue up the street from few weeks back. All cleaned up and working again, very happy with the services received.

Thank you to Dyno Rod

28 de julio de 2026
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Hi,

We're so pleased to hear about the excellent service you received and that the blockage was resolved efficiently. It's wonderful to know everything was explained clearly and that your system is working perfectly again. Thank you for your positive feedback!

Dyno-Rod

Valorada con 5 estrellas sobre 5

Transparent and helpful

Friendly workers. I spoke to both the call centre and the engineer and they were very helpful. Prices transparent. On the day the engineer explained everything he was going to do; afterwards he ran through everything done.

24 de julio de 2026
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Cassandra Williams,

We are so pleased to hear about your excellent experience! It's wonderful that both our call centre and engineer were helpful, and that our pricing was transparent. We're glad the engineer clearly explained everything.

Michael
Dyno-Rod

Valorada con 5 estrellas sobre 5

Great service today clearing a blocked…

Great service today clearing a blocked soil pipe. The first operative was great but the engine running all the pumps in the van wouldn't work after a while. She assured me a colleague would come to complete the job. Within 2 hours a colleague came and completed the job. Both were very professional, competent and pleasant. The operative took time to demonstrate the blockage had been cleared. Very satisfied.

23 de julio de 2026
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Ian,

We appreciate you sharing your experience. We are happy to hear that despite the initial technical issue, our team was able to quickly resolve the blocked soil pipe. It's wonderful to know that both operatives were professional, competent, and pleasant, and that the blockage was clearly demonstrated as cleared. We're glad you were very satisfied with the service.

Michael
Dyno-Rod

Valorada con 5 estrellas sobre 5

The engineer turned up on time & gave…

The engineer turned up on time & gave me the quote,which I was happy with, I left him to it & he came back to say he wasn't charging me as the issue was the responsibility of UU! Friendly lad & wouldn't hesitate to call them again if needed. Would highly recommend this company.

23 de julio de 2026
Opinión espontánea
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Respuesta de Dyno-Rod - North West

Deborah,

We're so pleased to hear about your positive experience! It's wonderful that our engineer was friendly and that you were happy with the quote. We're glad the issue was identified as a third-party responsibility and appreciate your high recommendation.
Michael
Dyno-Rod

Valorada con 5 estrellas sobre 5

The engineer turned up on time and was…

The engineer turned up on time and was amazing at demonstrating both the issue and its proceeding remediation. The relief of the outcome (of the repair) was extremely satisfying and I would always recommend Dyno rod on this basis

Thank you

17 de julio de 2026
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

christopher hawkins,

We're delighted to hear about your excellent experience! It's wonderful that our engineer arrived on time and clearly demonstrated the issue and its resolution. We're so pleased the repair brought you relief and satisfaction. Thank you for your recommendation.
Michael
Dyno-Rod

Valorada con 5 estrellas sobre 5

Excellent service timely & efficient…

Excellent service timely & efficient couldn’t recommend highly enough.

14 de julio de 2026
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Michelle,

Thank you for taking the time to share your positive experience. We are thrilled to hear that our service was timely and efficient for you. We truly appreciate your kind words and recommendation!

Michael
Dyno-Rod

Valorada con 1 estrellas sobre 5

The engineer who attended appeared to…

The engineer who attended appeared to have little idea on how to address the problem. He took a number of photographs which didn't seem to identify the source of the leakage and seemed to have poor communication skills. He was ready to issue a quote an exorbitant amount without any definition of the work to be carried out. I would seriously avoid this company

25 de junio de 2026
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Mr Winstanley,

We are truly sorry to hear about your frustrating experience. We understand your concerns regarding the engineer's assessment and communication. We are reviewing this incident to ensure our team provides clear solutions and fair quotes.

Dyno-Rod

Valorada con 1 estrellas sobre 5

Extremely rude person who answered my…

Extremely rude person who answered my call I can’t believe a company of this stature would employ such a rude customer service representative. The actual gentleman that fixed our drains was amazing but service like this needs to stop.

8 de julio de 2026
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Mark Harrison,

We appreciate you sharing your experience. We are concerned to hear about the negative interaction you had with one of our representatives and are addressing this internally. however could you possibly provide the DY-reference number so I can gather the information.

Thanks,
Michael

Dyno-Rod

Valorada con 5 estrellas sobre 5

Thanks To Jake,

Thanks To Jake,Great work, many thanks 😊

6 de julio de 2026
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

paul grimes,

We're so pleased to hear about the great work provided by our team member. Thank you for taking the time to share your positive feedback with us!

Michael

Valorada con 5 estrellas sobre 5

Turned up and did saw the problem then…

Turned up and saw the problem then fixed it and left Brilliant.

1 de julio de 2026
Opinión espontánea
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Respuesta de Dyno-Rod - North West

Jon Smith,

We're delighted to hear that we were able to promptly identify and resolve the problem for you. Thank you for your brilliant feedback!

Michael

Valorada con 5 estrellas sobre 5

Keir was great

Keir was great - turned up on time, resolved the problem with minimum fuss, cleared up after himself, double checked everything, was pleasant and helpful. 5 stars.

28 de junio de 2026
Opinión espontánea
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Respuesta de Dyno-Rod - North West

Karen Struthers,

We are so pleased to hear about your positive experience with our service. We appreciate you sharing your feedback.

Dyno-Rod

Valorada con 5 estrellas sobre 5

Great service

Kier attended to assist us with our blocked drain. He was friendly and helpful and explained the situation, the course of action to take. 10/10 service from Kier.

24 de junio de 2026
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Katrina McCormick,

We appreciate you sharing your experience! We're glad our team member was friendly and helpful, explaining the situation and course of action. Thank you for the 10/10 service rating.

Michael

Valorada con 4 estrellas sobre 5

Blocked drain

Was kept informed of arrival time and engineer was very polite and friendly.
Job done quickly and efficiently with relevant information.

15 de junio de 2026
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Jim Bowden,

We're so pleased to hear about your positive experience with our service and team. Thank you for your kind words!

Dyno-Rod

Valorada con 5 estrellas sobre 5

Dyno rod

John was very professional and sorted the problem out very quickly and cleared the drain.
He explained to us what had happened and how to stop the problem re occurring

12 de junio de 2026
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Dorothy Wilkinson,

We're delighted our team member quickly resolved the drain issue and provided helpful advice. Thank you for your feedback!

Dyno-Rod

Valorada con 5 estrellas sobre 5

Efficient.

Job done with efficiency.

3 de junio de 2026
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Margaret MacMorran,

We are glad we could help. Thank you for your kind words.

Dyno-Rod

Valorada con 5 estrellas sobre 5

Professional and helpful

Professional and helpful, he cleared the blocked drain outside and answered all my questions with reassurance and put my mind at rest. Many thanks, would recommend.

6 de junio de 2026
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Elizabeth,

We appreciate your feedback! We're glad we could clear your blocked drain and answer your questions, putting your mind at ease.

Dyno-Rod

Valorada con 5 estrellas sobre 5

I called Dynorod for a blocked toilet…

I called Dynorod for a blocked toilet and Keir came and did a brilliant job for me. He said roots were causing problems as well and sorted that out as well as unblocking toilet. Can’t recommend him enough for going the extra mile. Job well done 👍

29 de mayo de 2026
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

We're delighted to hear our service person did a brilliant job resolving your blocked toilet and the root issue. We appreciate you recognizing their extra effort. Thank you for your kind words!

Dyno-Rod

Valorada con 5 estrellas sobre 5

Super service

Very efficient made an online appointment got a phone call to inform us when the team would be here and they turned up on time done the job cleaned up after them very polite chaps couldn’t ask for anymore really thank you

18 de mayo de 2026
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

We truly appreciate you sharing your positive feedback. We are so pleased to hear everything went smoothly and our team provided excellent service. Thank you for your kind words!

Dyno-Rod

Valorada con 5 estrellas sobre 5

Drain Blockage

Drain Blockage
The operative rang before arriving and was on time.
He cleared the blockage and was happy to explain what he was doing as he went along . His name was Jake and he was very friendly and professional
Job was done quickly and efficiently. Quote was given before work started and that’s was exactly what I paid

8 de mayo de 2026
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

lancs man,

We appreciate you sharing your feedback. We're happy to hear that our operative called before arriving, was punctual, and clearly explained the work while clearing the blockage. We're glad the job was done quickly and efficiently, and the quote was accurate. Thank you for the positive feedback!

Dyno-Rod

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