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Dyno-Rod - Thames Valley Opiniones 

1136
TrustScore: 5 sobre 5

4,8

Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY Swallowfield, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had a major problem with our internal drains to outside drain due to limescale build up. Slow drainage and sometimes backing up. We were so pleased they sent Craig. He originally came with a camera... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Blocked drain from toilet. Caused by limescale. The service was excellent. Came before stated time. The engineer was extremely thorough. Sorted the problem but also checked all other drains to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very simple to book very accommodating for an afternoon visit. Keeper well up to date on what time they will arrive. Very simple payment problem was solved showed me the problem and showed me when pro... Ver más

Valorada con 4 estrellas sobre 5

Luke arrived really quickly, was very pleasant, courteous and got the church’s blocked drain cleared efficiently. Before he could start to tackle the blockage however, it took over 30mins to get the... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Fontanero
  2. Servicio de drenaje

Escrito por la empresa

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Información de contacto

  • Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY, Swallowfield, England, Reino Unido

  • 0118 3913657

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1136)

8521 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Came very quick and cleared blockage

Rang back immediately and came very quickly. Friendly and efficient technician. Knew exactly what to do and cleared the blockage quickly. Very impressed.

20 de abril de 2026
Opinión espontánea
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Respuesta de Dyno-Rod - Thames Valley

Mr John Wickenden,

We appreciate you sharing your feedback. We're happy to hear that Dan responded quickly and he was friendly and efficient, and resolved the blockage effectively.

Dyno-Rod

Valorada con 5 estrellas sobre 5

Craig was excellent.

18 de abril de 2026
Opinión espontánea
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Respuesta de Dyno-Rod - Thames Valley

Hello John,

Thank you for your feedback, we are happy to hear that Craig was excellent.

Dyno-Rod

Valorada con 5 estrellas sobre 5

Fast and efficient

The engineer turned up very quickly and fixed the problem with minimal fuss. Tested to see if it was fixed. Left me feeling very reassured at the end.
From the initial online request I had a callback within 10 minutes and the engineer here within 90 minutes. The problem was fixed 45 minutes later.

16 de abril de 2026
Opinión espontánea
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Respuesta de Dyno-Rod - Thames Valley

Jon,

We appreciate you taking the time to share your feedback. We're happy to hear that the engineer arrived promptly, resolved the issue efficiently, and left you feeling confident. We are glad you were pleased with the quick callback and service.

Dyno-Rod

Valorada con 5 estrellas sobre 5

Dan dealt with my blockage in a highly…

Dan dealt with my blockage in a highly professional way, finding the source of the blockage and dealing with it promptly, ensuring that every sink and toilet in my house flushed properly before tidying up and closing the job. As well as being highly capable and professional, Dan is a very pleasant and engaging man, a great ambassador for Dyno Rod

13 de abril de 2026
Opinión espontánea
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Respuesta de Dyno-Rod - Thames Valley

Mr Sousa,

We appreciate you sharing your experience. We're happy to hear that our engineer resolved the blockage efficiently, ensuring all fixtures functioned correctly, and left the area tidy. It's great to know you found them pleasant and professional. Thank you for the positive feedback!

Dyno-Rod

Valorada con 4 estrellas sobre 5

Great job

Great job, good value and came out within a couple of hours

12 de abril de 2026
Opinión espontánea
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Respuesta de Dyno-Rod - Thames Valley

MRS COLLEEN STEVENS,

We're happy you had a good experience with our quick and valuable service. Thank you for your feedback!

Dyno-Rod

Valorada con 5 estrellas sobre 5

Easy booking, good comms , professional and excellent outcome

Easy booking - not urgent so booked when convenient for me online. Received good communication before appointment. Operative arrived and was friendly and professional. Gave full explanation and ensured I was happy before he left. Drain unblocked in less than an hour. Definitely would recommend, I wouldn't look at anyone else after my experience

10 de abril de 2026
Opinión espontánea
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Respuesta de Dyno-Rod - Thames Valley

Sharron ,

We appreciate you sharing your feedback. We're happy to hear that booking was easy, communication was good, and our operative was friendly and professional. We're glad the drain was unblocked quickly and you were satisfied with the service.

Dyno-Rod

Valorada con 4 estrellas sobre 5

Good job, good knowledge, not cheap

Kept me advised of time on the day and arrived on time. Helpful, knowledgeable and pleasant person who did the job. Investigation was thorough and confirmed concerns about a blocked/collapsed drain. Not cheap, but then they invest in very specialised high tech equipment to find issues hidden underground. Would use again.

9 de abril de 2026
Opinión espontánea
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Respuesta de Dyno-Rod - Thames Valley

Myotschka,

We appreciate you sharing your experience. We're happy to hear that you were kept informed and found our technician helpful and knowledgeable. It's great to know you were satisfied with our thorough investigation.

Dyno-Rod

Valorada con 4 estrellas sobre 5

We had a bad experience with Dyno at…

We had a bad experience with Dyno at first, two operatives came to unblock the pipe but because they did not had the right tools, told us to do it ourselves and then they charge us for a job that was not done. As a result, the problem got worse because the pipe waa still not unblock. Worst of all, it felt very unfair because we paid for a job that was not done. However, we decided to give it a second chance and we call again. Today, a gentleman called Tom came with to our house in Tilehurst, brought the tools and complete it. He was quick and very polite. He got the job done. It felt that the money that we paid was actually for a job as opposed to the last time.

8 de abril de 2026
Opinión espontánea
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Respuesta de Dyno-Rod - Thames Valley

Jeanet,

We appreciate you sharing your experience. We're sorry the initial visit did not meet expectations, and we did not complete the job. We're glad the second visit resolved the issue effectively. We value your feedback and will use it to improve our service.

Dyno-Rod

Valorada con 3 estrellas sobre 5

Damage noticed after visit

Very nice, helpful young man examined drains but unfortunately after he’d gone I noticed machine with camera taken into garage has damaged my newly painted sill! Not best pleased

7 de abril de 2026
Opinión espontánea
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Respuesta de Dyno-Rod - Thames Valley

Michelle,

We appreciate your feedback and are sorry to hear about the damage to your newly painted sill. We'll investigate how this occurred to prevent future issues.

Dyno-Rod

Valorada con 5 estrellas sobre 5

Excellent

Speedy service, problem sorted, efficient, knowledgeable staff

2 de abril de 2026
Opinión espontánea
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Respuesta de Dyno-Rod - Thames Valley

Ann Planes,

We appreciate you taking the time to leave us this great review! We're happy to hear that our service was speedy, efficient, and solved the problem.

Dyno-Rod

Valorada con 5 estrellas sobre 5

Dyna-Rod responded fast!

The engineer was quick to respond (within 90 minutes) and was polite and friendly. He identified the reason for the blockage quickly and explained what he intended to do to fix it. Half an hour later he was done and dusted. Great service from start to finish. Thank you

30 de marzo de 2026
Opinión espontánea
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Respuesta de Dyno-Rod - Thames Valley

Mark Shephard,

We appreciate you taking the time to share your feedback. We're happy to hear that the engineer responded quickly, was courteous, and efficiently resolved the blockage. It's great to know you were completely satisfied with the service. Thank you!

Dyno-Rod

Valorada con 5 estrellas sobre 5

Excellent and professional service

The engineer came within 2 1/2 hours out office times and fixed the issue with ease.
He was extremely polite and patient and explained each steps
Should be awarded engineer of the month!
Thank you very much

27 de marzo de 2026
Opinión espontánea
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Respuesta de Dyno-Rod - Thames Valley

Claire Dunn,

We appreciate you sharing your feedback. We're happy to hear that the engineer resolved the issue efficiently, was polite and patient, and explained each step clearly. Thank you!

Dyno-Rod

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Very reliable and fast.

27 de marzo de 2026
Opinión espontánea
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Respuesta de Dyno-Rod - Thames Valley

Tom Mann,

We're happy to hear that you had a reliable and fast experience. Thank you for your positive feedback; we appreciate it.

Dyno-Rod

Valorada con 5 estrellas sobre 5

Fantastic service from start to finish.

Fantastic service from start to finish.
Booked online and had a call from the office to get some more details.
Engineer arrived on time and very quickly cleared the drain. A friend recommended Dyno, and I will be recommending them going forward. Thanks Dyno for the great staff you have.

26 de marzo de 2026
Opinión espontánea
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Respuesta de Dyno-Rod - Thames Valley

Ben Tomkins,

We appreciate you sharing your feedback. We're happy to hear that you experienced fantastic service from booking to the drain clearing. It's great to know our prompt engineer swiftly resolved the issue, and you'll recommend us. Thank you!

Dyno-Rod

Valorada con 5 estrellas sobre 5

Clearance of kitchen sink drain

Same day attendance to unblock kitchen drain. Two friendly operatives. Well-equipped van - camera, jet wash, suction etc. Blockage was in the outside pipe to soak away. Cleared in under an hour. Easy payment via link sent to my phone. No hidden charges. Fixed call-out £190.

25 de marzo de 2026
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Alec,

We're happy to hear that our team was able to promptly resolve the blockage in your kitchen drain. It's great to know the operatives were friendly and efficient, and that you found the payment process straightforward. Thank you for your positive feedback!

Dyno-Rod

Valorada con 1 estrellas sobre 5

Dyno Rod attended the job through my…

Dyno Rod attended the job through my British Gas Drains cover. When they arrived their engineer was very offish. No kindness or professional. He then said he can't clear the blockage because there was RUBBLE in the drain. We took pics and there was no RUBBLE. He told British gas the same without ANY PROOF. Second time British gas send a Dyno Rod engineer out, the man was nice but he charged us £150, to clear the blockage. What's the point of me paying £17 a month, for years? This is drumming up extra business!! Utter joke.

24 de marzo de 2026
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Hello,

We appreciate you bringing this to our attention. We're sorry to hear about the issues you experienced with the service and the additional charge. We'll investigate this further to ensure our standards are met and to prevent similar situations in the future. Thank you for your feedback.

Dyno-Rod

Valorada con 5 estrellas sobre 5

Satisfied cus

Dan was very pleasant, prompt and professional and, most importantly, sorted out the problem .

24 de marzo de 2026
Opinión espontánea
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Respuesta de Dyno-Rod - Thames Valley

Lesley Stonebridge,

We appreciate you sharing your feedback! We're happy to hear that you found our service prompt and professional, and that the issue was resolved.

Dyno-Rod

Valorada con 5 estrellas sobre 5

Very helpful and friendly

Very helpful and friendly, unblocked the toilets / drain in 15 minutes.
Was polite and professional even when some old gammon moaned about him being parked near his space

24 de marzo de 2026
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Hello

We're happy to hear that our service was helpful, friendly, and efficient in resolving the blockage. We appreciate your positive feedback regarding our team's professionalism.

Dyno-Rod

Valorada con 5 estrellas sobre 5

Blocked drain sorted

Very straightforward on-line booking and an engineer was available the next working day. Had a call from the office on the morning of the visit to confirm the appointment and a call later from the engineer to say that he was on his way.

The engineer was polite and friendly and sorted the problem out in less than an hour.

I thought the price (£190) was very reasonable for excellent service.

16 de marzo de 2026
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Hello Gerry,

We're happy to hear that you found the online booking straightforward and the service prompt. It's great to know the engineer was polite, efficient, and resolved the issue quickly. We appreciate your positive feedback on the price and the overall service.

Dyno-Rod

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service - Arrived within an hour of calling at the weekend. Located and resolved the issue in no time. Very helpful and pleasant engineer. Would recommend without hesitation.

14 de marzo de 2026
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Hello,

We appreciate you sharing your feedback. We're happy to hear that you received prompt service and that the engineer quickly resolved the issue. Thank you for your recommendation!

Dyno-Rod

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