We had a major problem with our internal drains to outside drain due to limescale build up. Slow drainage and sometimes backing up. We were so pleased they sent Craig. He originally came with a camera... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY Swallowfield, England, GB
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Consulta las opiniones de los clientes
Blocked drain from toilet. Caused by limescale. The service was excellent. Came before stated time. The engineer was extremely thorough. Sorted the problem but also checked all other drains to... Ver más
La empresa ha respondido
Very simple to book very accommodating for an afternoon visit. Keeper well up to date on what time they will arrive. Very simple payment problem was solved showed me the problem and showed me when pro... Ver más
La empresa ha respondido
Luke arrived really quickly, was very pleasant, courteous and got the church’s blocked drain cleared efficiently. Before he could start to tackle the blockage however, it took over 30mins to get the... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Información de contacto
Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY, Swallowfield, England, Reino Unido
- 0118 3913657
4,8
Excelente
1 mil opiniones
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Excellent on all aspects of the visit
14 de enero de 2026
Opinión espontánea
Respuesta de Dyno-Rod - Thames Valley
Hello Antony,
We appreciate your positive feedback and are so glad that you were happy with every aspect of your visit. Thank you for your high rating!
Best wishes
Marie
Dyno-Rod
Blocked soil pipe promptly freed…
We made an appointment for an outside soil pipe to be unblocked. The office confirmed price and time in advance. The Dyno-Rod guy turned up promptly: very pleasant and informative about the problem. He fixed it but warned us that it might recur without permanent remedial action - gave us suggested options that.
Very happy with the service. They were recommended to us and we are delighted to recommend them in our turn!
14 de enero de 2026
Opinión espontánea
Respuesta de Dyno-Rod - Thames Valley
Hello Katherine,
We're happy to hear that the service was prompt and informative, and that you were pleased with the work. We appreciate your recommendation!
Best wishes
Marie
Dyno-Rod
Blocked drain.
The guy arrived at the time agreed. He very quickly freed up the blockage to my sink drain, an excellent result. I would recommend Dyno - Rod to anyone experiencing a blocked pipe or drain.
13 de enero de 2026
Opinión espontánea
Respuesta de Dyno-Rod - Thames Valley
Hello,
We're happy to hear that the engineer arrived promptly and efficiently resolved the blockage in your sink drain. We appreciate your recommendation!
Best wishes
Marie
Dyno-Rod
Overall good service
Easy to book appointment, arrived on time. Pinpointed the issue and resolved blockage efficiently. Great service
12 de enero de 2026
Opinión espontánea
Respuesta de Dyno-Rod - Thames Valley
Hello Theresa,
We appreciate your positive feedback! We're happy that booking was easy, the technician was punctual, and the blockage was resolved efficiently.
Best wishes
Marie
Dyno-Rod
Adam did a superb job of clearing a blocked drain
Adam did a superb job of clearing a blocked drain. He was the height of professionalism, inspired confidence in his abilities and was a pleasure to deal with.
9 de enero de 2026
Opinión espontánea
Respuesta de Dyno-Rod - Thames Valley
Hello Nick,
We appreciate you sharing your feedback! We're so glad to hear that you were pleased with the professional service you received from Adam and the confidence inspired.
Best wishes
Marie
Dyno-Rod
Excellent service
Excellent service, very courteous and fixed the problem quickly under difficult circumstances.
9 de enero de 2026
Opinión espontánea
Respuesta de Dyno-Rod - Thames Valley
Hello Gerardl,
We appreciate you taking the time to share your positive experience! We're happy to hear that you received excellent, courteous service and a quick resolution, even under tough conditions.
Best wishes
Marie
Dyno-Rod
Excellent service and the plumber did…
Excellent service and the plumber did an excellent job clearing a blocked drain.
9 de enero de 2026
Opinión espontánea
Respuesta de Dyno-Rod - Thames Valley
Hello John,
We appreciate you sharing your positive experience! We're happy to hear that you were pleased with the drain clearing service.
Best wishes
Marie
Dyno-Rod
Excellent service
Excellent service, kept me updated on arrival, managed to clear my blockage after 2 other companies had failed to do so. Staff member was professional, would definitely recommend.
9 de enero de 2026
Opinión espontánea
Respuesta de Dyno-Rod - Thames Valley
Hello Michelle,
We're happy to hear that our service met your expectations by resolving the blockage. We appreciate your recommendation and are grateful for your positive feedback regarding our team's professionalism.
Best wishes
Marie
Dyno-Rod
The guy who came out out of hours was…
The guy who came out out of hours was brilliant. Kind, fast and really helpful. Couldn’t have asked for better service
8 de enero de 2026
Opinión espontánea
Respuesta de Dyno-Rod - Thames Valley
Hello Greg,
We appreciate you taking the time to share your feedback! We're so glad to hear that you received such prompt, kind, and helpful service during after hours.
Best wishes
Marie
Dyno-Rod
Overall positive experience
Really easy to book on line - appreciated the call in the morning to confirm - plus the engineer was great - really clear - helpful and cleared the issue with minimal fuss or mess.
8 de enero de 2026
Opinión espontánea
Respuesta de Dyno-Rod - Thames Valley
Hello,
We're happy to hear that booking was easy and our confirmation call was helpful. We're glad the engineer resolved the issue clearly and efficiently. Thank you for your positive feedback!
Best wishes
Marie
Dyno-Rod
Friendly and very efficient
Notified when they were on their way.
Very helpful and friendly.
Completed job quickly and efficiently
8 de enero de 2026
Opinión espontánea
Respuesta de Dyno-Rod - Thames Valley
Hello Diane,
We're happy to hear that you were notified about our arrival and that you found our team helpful and friendly. We appreciate your feedback on our quick and efficient service!
Best wishes
Marie
Dyno-Rod
Very friendly and helpful
Very friendly and helpful. Fast dispatch. Great service
7 de enero de 2026
Opinión espontánea
Respuesta de Dyno-Rod - Thames Valley
Hello Tanja,
We appreciate your kind words! We are so glad to hear that you found our team friendly and helpful and that you experienced fast dispatch and great service.
Best wishes
Marie
Dyno-Rod
I absolutely love it when you get…
I absolutely love it when you get exactly what it says on the tin!
6 de enero de 2026
Opinión espontánea
Respuesta de Dyno-Rod - Thames Valley
Hello Paul,
We're happy to hear that you had a great experience and everything met your expectations. Thanks for your positive feedback; we appreciate it!
Best wishes
Marie
Dyno-Rod
Went beyond my expectations
Went beyond my expectations! We had sewage leaking over our patio and within an hour or so of making a booking they arrived and sorted the issue out within half an hour. The service was so quick and very reasonably priced, would definitely recommend.
4 de enero de 2026
Opinión espontánea
Respuesta de Dyno-Rod - Thames Valley
Hello Vicky,
We're happy to hear that we exceeded your expectations! We are glad we could quickly resolve the sewage issue on your patio. Thank you for recommending our prompt and reasonably priced service!
Best wishes
Marie
Dyno-Rod
Excellent service from Dan
Excellent service from Dan, as always. Friendly, helpful, efficient, and a clean and tidy worker. All issues solved without drama.
5 de enero de 2026
Opinión espontánea
Respuesta de Dyno-Rod - Thames Valley
Hello John,
We appreciate you sharing your feedback! We're so glad to hear that you were happy with the friendly, helpful, and efficient service you received.
Best wishes
Marie
Dyno-Rod
Excellent service
Excellent service, fast response, cleared the issue and was very helpful on advice for the future.
5 de enero de 2026
Opinión espontánea
Respuesta de Dyno-Rod - Thames Valley
Hello,
We appreciate you sharing your positive experience! We're so glad that our service was excellent, fast, and helpful in resolving the issue and providing future advice.
Best wishes
Marie
Dyno-Rod
Excellent service out within a hr and…
Excellent service out within a hr and blockage cleared within a hr.
Thats on a cold day in the dark cant ask for better, quote given and agreed upfront so you know what your in for, one all in price.
3 de enero de 2026
Opinión espontánea
Respuesta de Dyno-Rod - Thames Valley
Hello Kevin,
We're happy to hear that you received excellent service! It's great to know the blockage was cleared quickly, even in challenging conditions. We appreciate your positive feedback regarding our upfront pricing.
Best wishes
Marie
Dyno-Rod
1st January emergency
On 1st January AM, we noticed our drains overflowing due to our waste pipes all being blocked so logged it as an emergency. I had to chase several times as didn't hear from anyone and was told each time the engineer would call me.
When the engineer did call it was awkward as he advised a higher price than we were quoted and I also wasn't able to pay via credit card. It was an anxious day, we had guests and had to send them out for the day as no toilets or water.
6.20pm engineer arrived and I was happy he was able to fix our problem. However he advised that he'd been to only one job that day, then gone all the way home before our job had come through to him. Why then did we wait so long when we had logged it at 11.30am and I had also called for an update at 3pm? We had stated how urgent it was.
Weve used Dynorod before on Easter Monday and were very impressive with everything, with the communication, service etc. This time it was the complete opposite so we feel very disappointed about yesterday's experience.
1 de enero de 2026
Opinión espontánea
Respuesta de Dyno-Rod - Thames Valley
Hello Leanne,
We appreciate you bringing this to our attention. We're sorry your emergency service didn't meet expectations, especially regarding communication, pricing, and the engineer's arrival time. We'll review your feedback to improve our service and response times. Thank you for your past positive experience and for helping us do better.
Best wishes
Marie
Dyno-Rod
Quick Service
Enquiry made and phone call received almost immediately. Engineer booked in for same day, phone call when they were 30 minutes away. Excellent service, problem sorted within minutes, very pleased with the service received, especially as it was New Year’s Eve!
31 de diciembre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - Thames Valley
Hello Beverley,
We appreciate you sharing your positive experience. We're happy to hear that you received prompt service and that the problem was resolved quickly, especially on New Year's Eve.
Best wishes
Marie
Dyno-Rod
I don't know why he turned up
The engineer turned up and said that the issue I had might be with Thames Water, so contact them. He didn't charge me but at the same time didn't do anything. I don't know why he bothered turning up.
29 de diciembre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - Thames Valley
Hello John,
We appreciate your feedback and we are sorry the visit wasn't more helpful. We'll review this situation to see how we can improve our service in the future.
Best wishes
Marie
Dyno-Rod
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