e-Rewards Opiniones 

322
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

It’s ok and a bit of fun if you have free time on your hands. Frustrating when you finish a survey and because of some glitch you don’t receive your reward but if you contact them and explain what hap... Ver más

Valorada con 5 estrellas sobre 5

It is an interesting way to get points and enjoy doing the surveys. It has helped me boost my velocity points. When survey gets knock out or 3/4 done, have written in and points allocated with an apol... Ver más

Valorada con 4 estrellas sobre 5

I had a problem with a delay in receiving my points redemption slower than usual. After sending screenshots and emails, E-rewards sorted out my problem and I received my redemption

Valorada con 5 estrellas sobre 5

I've been with erewards for a number of years and have managed to earn loads of points which I have transferred to Velocity points. Never had any security issues, and anytime I've had any survey probl... Ver más

Información sobre la empresa

Escrito por la empresa

e-Rewards is an invitation-only rewards community. Share your point of view in online surveys, test upcoming products, participate in real-world missions and more to earn Opinion Points.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

322 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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No ha contestado las opiniones negativas

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4,3

Todas las opiniones

(322)

55 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Got sorted out easily.

I was able to explain my problem and have what I needed to do explained to me. I was unaware that something wasn't automatic, and I was able to get it right by following the initial instructions.

16 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Good way to get bonuses - but be prepared to, complain a lot


Been doing this for a while now.

Good way to get bonuses (I get velocity points that top me up nicely).

5 stars for the support when things go wrong, always happy to help and give back missed points

3 stars for how often things go wrong… not necessarily the fault of e-rewards but constantly having to log service requests for points I didn't get for surveys.

No problems joining, just check after each survey to see if you got the points!

Updated.

Feel obliged to update my review. After writing the above I have multiple issues where I have had to log complaints to get my points (even then not all my points).

The number of surveys where you can be found unsuitable based on demographic questions at the END I.e after completing the survey topic, has become staggering.

Personally I find this highly unethical as you have answered survey, your data is collected, spent the time, answering the questions, only then to be told you unsuitable.

I recognise this is more to do with the survey writers and E-Rewards is just the middleman, but more needs to go into checking that this does not occur.

E-rewards is mostly good at giving you the points after you complain (or at least some of them), but be prepared to complain. I've gotten into the habit of doing it straight away and currently (at the time of writing) have 4-5 complaints outstanding after having a number of surveys go this way pretty much straight after each other.

I want to give 5, but my trust is being eroded and it should be a simple fix, no demographic questions at the end.

9 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Value

Long term user of e-Rewards and it has improved immensely. I still qualify for enough Surveys and earn enough points for use on Accommodation when holidaying.

14 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great reliable company

Great reliable company! Erewards is a safe survey company which rewards you every time. You can do as many or as little rewards as you have time to do. They always stand by you whenever there are any technical issues. Have enjoyed being part of this company.

18 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer Service/Help

I have emailed customer service/help a couple of times as I’m not very tech savvy and they have replied quickly and solved my problem.
Quite new to e-Rewards but have been enjoying it.

29 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

My interaction with the "Support Team"…

My interaction with the "Support Team" recently was excellent overall. My enquiry was handled in a timely and efficient manner, resulting in a great outcome, thanks eRewards. I recommend eRewards for their efficiency.

27 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

E-rewards - new verification problematic & why ?

Updated: After complaining and after being a member for 5 years at their highest level. I have been banned and my account terminated. No chance to redeem the 1000s of reward points I had.

“Unfortunately, you did not pass our verification process.
Protecting our members' data and information is extremely important to us, so we've had no choice but to permanently suspend your account.
Thank you for your time and interest in our panel. We wish you all the best.
Best Regards,
Amanda
e-Rewards Opinion Panel”

I have since discovered that e-rewards now exclusively partner with Velocity in Australia only. You even need a membership number to join. No doubt everyone else will be excluded for various reasons soon.

I’m disgusted to be quite honest.

This would have been a five star rating but for the new verification scheme introduced without warning. Today, before i could finish claiming my reward, the site insists on photo identification. This is uncomfortable but I still complied. The site then said before locking me out as my account was now “not verified “. Bearing in mind I’ve been a very consistent reviewer for several years now. It’s very disconcerting. I fear that e-rewards may lose some of its most dedicated contributors.

Please explain !

5 de septiembre de 2023
Valorada con 3 estrellas sobre 5

Limited rewards available

I can only convert my points into virgin points. This seems very restrictive. Why can’t you offer other rewards such as vouchers or purchasing goods and services like many other reward programs

27 de septiembre de 2023
Valorada con 3 estrellas sobre 5

Can’t convert points to anything useful to me.

Too many long surveys that I don’t really benefit from. I can only redeem my points for Velocity points which I really have no use for as I don’t travel. Also, as I can only redeem up to 6000 points at a time the ones i have already accrued are going to take years to convert. I am seriously thinking of not participating in any more surveys until my balance gets down significantly or I have a way to convert them to something besides Velocity points. It just takes up too much of my time to keep doing your surveys for no useful rewards.

25 de septiembre de 2023

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