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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The paint products were everything advertised and then some! Matched color perfectly! This was the first time I have ever attempted to paint or touch up an automobile. It was extremely easy, effective... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Too bad there isnt 0 stars This compamy has will never reply when theres a issue about their products I dont see whats the point of having a chat box that never reply when you need help with someth... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My stock tank with a fountain in it is unfortunately made out of steel. This has caused years of rust accumulation. After using an angle grinder to remove the thick rust, I then used naval jelly for t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered two sets of four engine cleaning brushes (item no. 46035). The wire handle on one of them is 18" long. The shipping department used an undersized box, and they bent it at 90° so it wou... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de repuestos para automóviles
  2. Proveedor de repuestos de carrocería de automóviles
  3. Tienda de equipamiento y accesorios para coches

Escrito por la empresa

Since 1978 Eastwood as been designing innovative products for the Automotive DIY Community. Our in house designed products are made with our customers in mind.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

211 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

The paint products were everything…

The paint products were everything advertised and then some! Matched color perfectly! This was the first time I have ever attempted to paint or touch up an automobile. It was extremely easy, effective and efficient, and looked professionally done in most areas! Those areas that did not look professionally done were due to my lack of experience and abilities as a automotive painter(hahaha)!! When I finally stop kicking myself for the mistakes I made, I will definitely purchase this product again to correct my errors.

15 de mayo de 2026
Opinión espontánea
Logotipo de Eastwood

Respuesta de Eastwood

Thank you so much for the fantastic review! We’re thrilled the color match was perfect and that the product made your first touch-up experience easy and successful. You did great—practice makes perfect, and we’ll be here whenever you’re ready for the next round!

Valorada con 1 estrellas sobre 5

Too bad there isnt 0 stars

Too bad there isnt 0 stars
This compamy has will never reply when theres a issue about their products I dont see whats the point of having a chat box that never reply when you need help with something bbut will reply when you show intrest in purchasing their products. Their equipment always breaks down because of cheap parts they use and their auto paint especially their OEM paint doesnt ever match what a joke of a online company they are.

23 de abril de 2026
Opinión espontánea
Logotipo de Eastwood

Respuesta de Eastwood

Hello, thank you for taking the time to share your feedback, and we sincerely apologize for the experience you've had. We completely understand your frustration, and this is not the standard of service or quality we strive to provide. Your concerns regarding our response times, equipment, and OEM paint are being taken seriously, and we would love the opportunity to make this right. We will be reaching out to you privately to address your concerns personally. We truly value your feedback as it helps us improve, and we hope to restore your confidence in Eastwood.

Valorada con 5 estrellas sobre 5

The website worked great

The website worked great. Everything got here quickly and got everything. We ordered originally.They said that one of the clamps would be late, but it came with everything else.So that was nice

7 de mayo de 2026
Opinión espontánea
Logotipo de Eastwood

Respuesta de Eastwood

Thank you for your kind review! We’re glad everything arrived quickly and that your full order, including the clamp, showed up sooner than expected. We appreciate your support and look forward to serving you again!

Valorada con 5 estrellas sobre 5

Customer Solutions Rep Bridgett to the Rescue!

I ordered two sets of four engine cleaning brushes (item no. 46035). The wire handle on one of them is 18" long. The shipping department used an undersized box, and they bent it at 90° so it would fit. They even distorted the box to make it fit.
I called Customer Solutions and spoke to Bridgett. She said that she would reorder the brushes for me right away. She made a notation for them not to bend the long brush.
I asked her for an Eastwood sticker, and she said that she would mail some to me separately.
Bridgett is a superstar Customer Rep. She was highly professional, efficient, courteous, and patient. I know that she took the necessary steps to avoid having the same problem happen again. I could hear her keyboard clicking away as she was repeating what I was telling her. Thanks, Bridgett!

30 de abril de 2026
Opinión espontánea
Logotipo de Eastwood

Respuesta de Eastwood

Thank you for sharing your experience—we’re really sorry about the shipping issue, but glad Bridgett was able to turn things around for you. We’ll be sure to pass along your kind words to her—she’ll really appreciate it!

Valorada con 5 estrellas sobre 5

Encapsulator Plus seems to work very well on my stock tank

My stock tank with a fountain in it is unfortunately made out of steel. This has caused years of rust accumulation. After using an angle grinder to remove the thick rust, I then used naval jelly for the remainder of the rust. I elected to use the Eastwood Encapsulator Plus to finish the tank. It applied very easily and seems very strong as a finisher. Time will tell if it holds up, but it seems like a great product!

15 de abril de 2026
Opinión espontánea
Logotipo de Eastwood

Respuesta de Eastwood

Glad to hear it worked out—sounds like you did the prep right. Hope the Encapsulator holds up long-term, but that’s a solid approach!

Valorada con 5 estrellas sobre 5

Fast shipping for a great product…

Fast shipping for a great product (Chassis Black).

16 de abril de 2026
Opinión espontánea
Logotipo de Eastwood

Respuesta de Eastwood

Thank you! We’re glad you’re happy with the fast shipping and the Chassis Black—appreciate your support!

Valorada con 5 estrellas sobre 5

High quality paint

High quality paint. Very fast shipping. Very happy with Eastwood. Will definitely be using them again in the future

15 de abril de 2026
Opinión espontánea
Logotipo de Eastwood

Respuesta de Eastwood

Thanks so much for the great feedback! We’re glad to hear you’re happy with the paint quality and fast shipping—that’s exactly what we aim for. We truly appreciate your support and look forward to helping you with your next project!

Valorada con 1 estrellas sobre 5

DO NOT BUY AN EASTWOOD WELDER

Welder broke after less than a month of use. We've now spent over a month trying to get assistance, following up daily with them, with absolutely zero resolution or semblance of effort on their part. We are a business who was evaluating their welders as a potential option to switch (meaning I was hoping to buy 20+ of their top end welder if the quality and support were at least reasonable), and we have still been treated poorly.

10 de abril de 2026
Opinión espontánea
Logotipo de Eastwood

Respuesta de Eastwood

We’re very sorry to hear about your experience—this is absolutely not the level of quality or support we aim to provide, especially given the time and effort you’ve put into trying to get this resolved. We understand how frustrating this must be, particularly for your business. We truly appreciate your feedback and would like the opportunity to make this right.

Valorada con 3 estrellas sobre 5

Price on Facebook ad was not honored at…

Price on Facebook ad was not honored at checkout. Company representatives gave an excuse that they cannot control when the ads run. I know for a fact this is not true. And even if it were true, you should put an expiration date on the ad. Otherwise this is a bait and switch. As far as the welder goes, I have only tried the arc mode so far and it appears to work well. You should offer an assortment of tips either with the welder or as an accessory.

29 de marzo de 2026
Opinión espontánea
Logotipo de Eastwood

Respuesta de Eastwood

Thanks for sharing your experience—we’re really sorry for the frustration this caused. We understand your concerns and have reached out to you privately to help make this right.

Valorada con 5 estrellas sobre 5

I'm restoring a 1955 Plymouth and…

I'm restoring a 1955 Plymouth and everything I've order for doing the project has been great. It arrives fast and their customer service people are very helpful if you have questions.

22 de marzo de 2026
Opinión espontánea
Logotipo de Eastwood

Respuesta de Eastwood

Thanks for sharing your experience! We’re honored to be part of your 1955 Plymouth restoration and glad to hear everything’s been arriving quickly and working out great. Don’t hesitate to reach out if you need anything along the way!

Valorada con 5 estrellas sobre 5

I bought the Eastwood 2x2 plasma table…

I bought the Eastwood 2x2 plasma table last year & though it took me a while to understand how to use it, Once I had it figured out I really enjoy building parts with it. Much better than the Langmuir table I used to have which I could get no support for. last week one of my stepper motors broke & Eastwood sent me a replacement immediately, got it in two days. Had my machine up & running in 10 minutes! Thx guys..l.you Rock!

24 de marzo de 2026
Opinión espontánea
Logotipo de Eastwood

Respuesta de Eastwood

Thanks so much for the awesome feedback! We're glad you're enjoying your 2x2 plasma table and that our support team could get you back up and running quickly. Happy building—we’ve got your back anytime!

Valorada con 1 estrellas sobre 5

Very poor customer service and return policy!

Ordered the HotCoat® 100kV Powder Coating System for $999.99 and it was missing parts. Called the following morning and asked for a refund and was immediately sent an RMA but no shipping label. That evening still now shipping label so I called again and was told the one that issued the RMA will have to send the shipping label and she would message her to send it. 31 hours later still no return shipping label. So they have over $1000 of my money and I don’t know when I will get it back.

20 de marzo de 2026
Opinión espontánea
Logotipo de Eastwood

Respuesta de Eastwood

Hello Michael,
We’re really sorry to hear about this experience—that’s not the level of service we aim to provide. We’re reaching out to you privately now to get this resolved as quickly as possible.

Valorada con 5 estrellas sobre 5

Today my experience was really good…

Today my experience was really good especially miss Aarti she gives management i really appreciate for her best wishes

5 de marzo de 2026
Opinión espontánea
Logotipo de Eastwood

Respuesta de Eastwood

Thank you so much for the kind feedback!

Valorada con 1 estrellas sobre 5

They don't actually ship anything or communicate. Don't buy from Eastwood.

I ordered a small bottle of touch up paint and clear coat and had my order confirmed on 2/17. The next update I got was 9 days later when I got an email saying my order had shipped. When I received the order the next day (I'm also in PA) it was just the clear coat. Frustrated, I went to their website Sunday 3/1 to see why my order status now just says it was delivered when all I got was clear coat. Today, 3/2 I receive an email saying my touch up paint is delayed for another MONTH. This is stupid, it's touch up paint and this company had multiple chances to reach out and let me know that before simply sending the clear coat and not mentioning I would not get my touch up paint. Now I wasted almost 2 weeks waiting for nothing. Don't buy from Eastwood, they will screw you around. I will never buy from them again and I'll probably just accept the loss, leave this review and throw their paint in the garbage. If I ever even receive it. Thanks for scamming me, that was real cool.

17 de febrero de 2026
Opinión espontánea
Logotipo de Eastwood

Respuesta de Eastwood

We’re very sorry for the frustration and inconvenience this caused — we completely understand how disappointing that experience must have been. This is not the level of communication or service we aim to provide. We’ve reached out to you privately to look into this further and work toward making it right. We appreciate you bringing this to our attention.

Valorada con 2 estrellas sobre 5

Ordering

Ordering, I’m directed to a coupon and go through all the directions for $10 off, I get to check out and it says I can’t use it on my order, whatever. I get the items fairly fast and in the box with the application wand the plastic tubing is broken in pieces probably from the cold weather. I have some more flexible tubing around and it might work okay but I might need to go out and find some other stiffer stuff. Not impressed!

13 de febrero de 2026
Opinión espontánea
Logotipo de Eastwood

Respuesta de Eastwood

I’m really sorry for the frustration — especially with the coupon not applying and then receiving the wand with broken tubing. That’s definitely not the experience we want for you.

We’ve reached out to you personally to make this right and help with a quick solution. Thank you for letting us know.

Valorada con 5 estrellas sobre 5

Shipped fast rep helped

Shipped fast. Arrived intact. Ordered wrong color and rep helped when I called immediately after order placed.

8 de enero de 2026
Opinión espontánea
Logotipo de Eastwood

Respuesta de Eastwood

Thank you for your feedback! We’re glad to hear your order arrived quickly and in good condition, and that our representative was able to assist you right away. We appreciate you choosing us and hope to help again in the future!

Valorada con 5 estrellas sobre 5

Excellent products and excellent…

Excellent products and excellent customer service. As with any online purchasing, if you do your research in advance and double check before you click, Eastwood is my go-to source for painting and related products.

12 de enero de 2026
Opinión espontánea
Logotipo de Eastwood

Respuesta de Eastwood

Thank you so much for the kind feedback! We truly appreciate your support and are glad to be your go-to source for painting and related products. We look forward to serving you again!

Valorada con 5 estrellas sobre 5

Fast shipping as described

Fast shipping as described

23 de diciembre de 2025
Opinión espontánea
Logotipo de Eastwood

Respuesta de Eastwood

Thank you for the great feedback! We’re glad the shipping was fast and met your expectations. We appreciate your support!

Valorada con 5 estrellas sobre 5

Pottstown Staff

The staff at the Pottstown store is super helpful. Very good at what they do. Highly recommended!!!

10 de diciembre de 2025
Opinión espontánea
Logotipo de Eastwood

Respuesta de Eastwood

Thank you so much for the kind words! We’re thrilled to hear the Pottstown team took great care of you. We truly appreciate the recommendation and look forward to helping you again!

Valorada con 4 estrellas sobre 5

Like their powder coating product just…

Like their powder coating product just fine. Shipping seems a bit high for one pound of powder though.

10 de diciembre de 2025
Opinión espontánea
Logotipo de Eastwood

Respuesta de Eastwood

Thank you for sharing your feedback about our powder coating product. We understand shipping costs are a concern and appreciate your input.

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