I needed a "delayed delivery" because I was coming to UK from South Africa. I needed to pay by my South African credit card, which was the slight problem cuz it couldn't accept the South African add... Ver más
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Consulta las opiniones de los clientes
Paid for expensive next day delivery (the only option) which took almost a week, poor communication until I got in touch to ask where my order was. Probably won’t use again. Quite poor really.
La empresa ha respondido
I had been doing some research on recording interfaces and had decided on the RME 802 FS AE as it appeared to be the most stable of all I had found.It also has a long history with support of driver u... Ver más
La empresa ha respondido
Eastwood are excellent. They always provide speedy quotes even outside of conventional working hours. When we order the items arrive very quickly and their prices are always super competitive. They ar... Ver más
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Información sobre la empresa
Escrito por la empresa
Eastwood Sound & Vision are specialist suppliers of professional audio and video equipment. Buy online today, and get FREE delivery on all orders over £249!
Información de contacto
11 Freston Gardens, EN4 9LX, Barnet, Reino Unido
- 020 3137 2901
- info@eastwoodsoundandvision.com
- www.eastwoodsoundandvision.com
4,9
Excelente
984 opiniones
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Review for ESV
Review for ESV – Eastwood Sound & Vision
I recently purchased a pair of Genelec 8040B from Richard and the team at Eastwood Sound & Vision (ESV), and I couldn’t be happier with the experience.
From the very beginning, the service was prompt, transparent and genuinely helpful. Richard was extremely patient in answering my questions, explaining the details clearly and making sure I was comfortable with the purchase without ever feeling pressured.
What stood out most was the personal attention and professionalism throughout the process. Communication was excellent, everything was handled exactly as promised, and the whole experience felt straightforward and trustworthy.
The Genelecs themselves are fantastic, but the excellent service from ESV made the purchase even better. Richard and the team definitely deserve some brownie points for going the extra mile.
I would 100% recommend Eastwood Sound & Vision without a second thought to anyone looking for quality audio equipment and, more importantly, a dealer they can genuinely trust.
Thank you, Richard and team, for making the whole experience such a pleasant one. I’ll definitely be coming back to ESV for my future audio purchases!
14 de agosto de 2026
Opinión espontánea
Great communication and quick delivery
Great communication and quick delivery. Couldn’t be better.
14 de agosto de 2026
Good prices
Good prices, shipping, had a few orders and overall v positive experience here
12 de mayo de 2026
All fine
All fine, but the delivery cost is outrageously high. Even for a 200gram small item. Delivery and shipping was fast.
4 de agosto de 2026
Below average service
Paid for expensive next day delivery (the only option) which took almost a week, poor communication until I got in touch to ask where my order was. Probably won’t use again.
Quite poor really.
30 de julio de 2026
Opinión espontánea
Respuesta de Eastwood Sound & Vision
Hi Steve, Thank you for taking the time to leave your feedback. We're very sorry that your experience didn't meet the standard we aim to provide.
Although the item you ordered was listed as "usually ships in 1–2 days" rather than being guaranteed for next-day dispatch, it unfortunately took longer than we had anticipated for the stock to reach us. As soon as it arrived with us, we prioritised your order and dispatched it as quickly as possible. However, we completely understand your frustration with the delay. Where we fell short was in not keeping you updated on the status of your order, and for that we sincerely apologise.
We appreciate all feedback, both positive and negative, as it helps us improve our service. We hope you'll consider giving us another opportunity in the future so we can provide the level of service we're known for.
All the best,
The ESV Team
I needed a "delayed delivery" because I…
I needed a "delayed delivery" because I was coming to UK from South Africa. I needed to pay by my South African credit card, which was the slight problem cuz it couldn't accept the South African address, for obvious reasons. I spoke to Richard and he was absolutely first class. And all worked perfectly, well done Eastwood
Best Regards Dave Abbott
PS,,, price was great too
16 de julio de 2026
Opinión espontánea
Respuesta de Eastwood Sound & Vision
Hi Dave, Thank you so much for your fantastic review!
We're delighted to hear everything worked out smoothly and that we were able to help with arranging your delayed delivery and resolving the payment issue. We always do our best to accommodate our customers' requirements wherever we can, so it's great to know we could make the process straightforward for you.
And we're especially pleased to hear you were happy with the price too!
Thank you again for taking the time to leave us such kind feedback. We really appreciate your support and hope hope you decide to return to us and we look forward to serving you again in the future.
All the best,
The ESV Team
Excellent customer service
I got a very good service from Richard in Eastwood and would recommend transacting with them.
7 de julio de 2026
Respuesta de Eastwood Sound & Vision
Hi Olufunso, We are extremely thankful for your 5-star review.
As a small company we are able to give a more personal service which is something we pride ourselves on. We are so pleased that you received the ESV 5-star service all of our customers deserve.
Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future.
All the best,
The ESV Team
Respuesta de Eastwood Sound & Vision
Hi Amelia, Thank you for the great review!
We are continually checking our prices, updating our website and managing our stock as best we can so it's very nice to hear that all of that is helping to give our customers such a positive experience with us.
Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future.
All the best,
The ESV Team
Consistently great service
Always great dealing with ESV. They’re one of my real go-to suppliers. Communication is excellent, dispatch of products is swift, and delivery service is always reliable.
2 de julio de 2026
Respuesta de Eastwood Sound & Vision
Hi Andy,
A returning customer speaks volumes for us as a company. We are extremely thankful for your 5-star review and are so pleased that once again you received the ESV 5-star service all of our customers deserve. A returning customer shows us we have given you the highest standard customer service and we are extremley grateful you have decided to shop with us again.
Thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you once again in the future.
All the best,
The ESV Team
Respuesta de Eastwood Sound & Vision
Hi Nick, Thank you very much for your 5-star review.
We are always very grateful to hear from our customers, especially when their experience has been such a positive one. We hope you decide to return to us and we look forward to serving you again in the future.
All the best,
The ESV Team
They are a very friendly company to…
They are a very friendly company to deal with, pricing is extremely competitive and orders have aways arrived next day. If I could give them 6 stars I would.
5 de junio de 2026
Respuesta de Eastwood Sound & Vision
Hi Jon, Thank you for taking the time to leave such a fantastic review!
We're so pleased you were happy with our prices and fast delivery — that’s exactly what we aim for. We truly appreciate your support and hope to see you back again soon!
All the best,
The ESV Team
Very Communicative
The delivery company caused a massive problem. Eastwood were very communicative and promised to sort it out/
Top Marks
5 de junio de 2026
Respuesta de Eastwood Sound & Vision
We are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve.
Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future.
All the best,
The ESV Team
Respuesta de Eastwood Sound & Vision
Hi James, Thank you very much for your 5-star review.
We are always very grateful to hear from our customers, especially when their experience has been such a positive one.
We hope you decide to return to us and we look forward to serving you again in the future.
All the best,
The ESV Team
Respuesta de Eastwood Sound & Vision
Thank you for your very kind review, we are always grateful when our customers take the time to leave us feedback.
We are very pleased you were happy with the service we delivered as our customers are our number one priority. We look forward to serving you again in the future.
All the best,
The ESV Team
Respuesta de Eastwood Sound & Vision
Hi Nathan, Thank you for your lovely review! We’re so pleased you appreciated our personal, friendly service - and that you were happy with our prices too. Providing great value alongside a warm, professional experience is exactly what we aim for. We really appreciate your support and hope to see you again soon! All the best, The ESV Team
Very easy to deal with and they were…
Very easy to deal with and they were really helpful. Really quick delivery!
29 de abril de 2026
Respuesta de Eastwood Sound & Vision
Hi Graeme, We are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Excellent Company
Eastwood are excellent. They always provide speedy quotes even outside of conventional working hours. When we order the items arrive very quickly and their prices are always super competitive. They are our 'go to' AV supplier now. Five Stars...
9 de marzo de 2026
Respuesta de Eastwood Sound & Vision
Hi, Thank you so much for the fantastic review! We’re delighted to hear that our quick response times, fast delivery and competitive pricing have made such a positive impression. Providing reliable service and support for our customers is always our priority, so it really means a lot to hear that we’ve become your go-to AV supplier. We truly appreciate your continued support and look forward to working with you again soon. All the best, The ESV Team.
Excellent service
Excellent service, immediate call as I order after the cutoff so delivery was going to be later. Item well packaged and exactly as described. I look forward to shopping with you again.
18 de abril de 2026
Opinión espontánea
Respuesta de Eastwood Sound & Vision
Hi Chris, We are extremely thankful for your 5-star review. As a small company we are able to give a more personal service which is something we pride ourselves on. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Knowledgable staff
Knowledgable staff, fast delivery and alround great shopping experience :)
23 de abril de 2026
Opinión espontánea
Respuesta de Eastwood Sound & Vision
Hi Ian, Thank you for your lovely review! We’re so pleased to hear you had a great shopping experience with us. Our team works hard to keep our pricing competitive, our website up to date, and orders moving quickly, so it’s wonderful to know that came across in your experience. We really appreciate you taking the time to leave us your feedback and look forward to helping you again in the future. All the best, The ESV Team
Brilliant personal service and great…
Brilliant personal service and great prices. You couldn’t ask for more. Very highly recommended.
23 de abril de 2026
Opinión espontánea
Respuesta de Eastwood Sound & Vision
Hi Giovanni, Thank you so much for your kind words! We’re delighted to hear that you found our service both personal and professional — that’s exactly the experience we strive to deliver. We really appreciate your support and look forward to helping you again in the future! All the best, The ESV Team
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