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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This is my first time of ever needing advice from a union and an extremely negative experience in school turned out to be positive thanks to their help. Everybody was so friendly and the support was... Ver más

Valorada con 5 estrellas sobre 5

I highly recommend EDAPT if you want cover without a political agenda. Emails are responded to quicinhband efficiently. Whilst I didn't need to use the support personally I have known others th... Ver más

Valorada con 5 estrellas sobre 5

Rebecca at Edapt has been amazing as I had to navigate last minute redundancy in a toxic and cruel work environment. Whilst being there for me on speed dial e-mail, she had thorough knowledge of the l... Ver más

Valorada con 5 estrellas sobre 5

I cannot recommend Edapt enough. 2 school issues in the past year, one quite complex, and I felt supported as a human throughout, unlike unions who have a different process, agenda and less access. Co... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Institución educativa

Escrito por la empresa

Edapt provide edu-legal, employment and mental health support to school staff across the country. We’re apolitical and independent providing an alternative choice to a traditional teaching union membership. Our specialist focus means that we have vast experience of education employment law supporting our subscribers. By only using professionally qualified caseworkers, Edapt provide subscribers with access to quality, objective advice and support in a timely fashion.Edapt also works at the organisational level with schools and MATs, helping to improve staff wellbeing, retention and business costs. Edapt – Supporting school staff. Protecting careers.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

90 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

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4,9

Todas las opiniones

(90)

21 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Edapt are good

I joined Edapt on the advice of colleagues as things were changing a lot at work and I thought I was going to need support. I haven’t been a member of a union before because I didn’t trust any of the people that I had seen promoting other unions. I was assured by colleagues that Edapt were much more professional. Due to my age, in April I decided to retire - I am retirement age and I knew that the leadership were not interested in me staying. I think I knew I could contact Edapt which gave me confidence but in the end I chose what I believed to be the easy way.

28 de marzo de 2024
Opinión espontánea
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Respuesta de Edapt

Thanks for the kind review, we really appreciate it! It's great to hear you were recommended by your colleagues who thought we were much more professional than the teaching unions.

Valorada con 5 estrellas sobre 5

Better than other union options!

I have found the service and customer service excellent.
Pleased I took this option rather than other teaching unions. I have already passed on details to other teachers I know

17 de junio de 2024
Opinión espontánea
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Respuesta de Edapt

Thanks for the kind review David! Great to hear you have recommended Edapt to other teachers in the profession!

Valorada con 5 estrellas sobre 5

You're entitled to have the best people standing up for your interests.

It's something that no teacher ever thinks they'll have to endure, but good representation is essential when going through a formal process. My initial case worker Colin was excellent. Quick responses when one is dealing with the inevitable anxiety related to it. Most importantly, the caseworkers are highly experienced and knowledgeable. Many are former headteachers so understand the process. The main benefit of Edapt is the legal cover. I had an excellent employment solicitor (Alice) at the hearing. I think this is the best way rather than have a rep who works at the school. When the stakes are high, you want a legal expert. You never think it will happen to you, but the way things are, it could happen to anyone, and not for reasons that are obvious. I got the only outcome I could have hoped for and continue to enjoy working.

28 de febrero de 2024
Opinión espontánea
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Respuesta de Edapt

Thanks for the positive review Ralph, we really appreciate it! It's great to hear our caseworkers are highly experienced and knowledgeable and our response time is quick. Yes, we often hear from teachers who have no support at all and never think anything untoward will happen to them, but when it does it is important to have access to a service such as Edapt!

Valorada con 5 estrellas sobre 5

Outstanding service

Outstanding service. My representative from Edapt (Colin) was fantastic from start to finish. Communications were fast and personable. I was given all information and advice required, which enabled my case to be closed with a favourable outcome. Would highly recommend Edapt!

20 de marzo de 2024
Opinión espontánea
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Respuesta de Edapt

Thanks for the positive review Tom, we really appreciate it! It's great to hear that Colin was fantastic from start to finish and you managed to secure a favourable outcome. Also it's really good that you would recommend us to other school staff!

Valorada con 5 estrellas sobre 5

The test of a service like Edapt is…

The test of a service like Edapt is when you have to call on it. I was able to speak to one of their lawyers very quickly and he was knowledgeable and experienced and offered good advice. He continued to be my contact person at Edapt until things were resolved. I am very pleased to have chosen their service.

8 de marzo de 2024
Opinión espontánea
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Respuesta de Edapt

Thanks for the kind review Patrick, we appreciate it! It's great to hear you were able to speak to our team quickly and we were able to resolve your situation.

Valorada con 5 estrellas sobre 5

Very helpful and professional service

Very helpful and professional service. Always responds to queries promptly. Would certainly recommend

5 de febrero de 2024
Opinión espontánea
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Respuesta de Edapt

Thanks for the review. It's great to hear that we have been helpful and you would recommend us to your colleagues. (Andrew at Edapt)

Valorada con 5 estrellas sobre 5

Not a Union (hooray!). Very well informed and supportive advice.

I don’t want to be a member or a union because I don’t agree with the politicisation of education and I don’t think teachers should strike- as it harms children’s education and wellbeing.
I have been helped enormously by Edapt. I was able to discuss issues I was having with a caseworker (by email and phone). He was supportive and informed. When it came to a point when action was needed, I was assigned a fantastic lawyer who made sure I was kept updated and in control of what was being said on my behalf. She, and her colleagues, plus my caseworker were fantastic at taking the burden off my shoulders to ensure I had a settlement agreement I was happy with.

30 de abril de 2023
Opinión espontánea
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Respuesta de Edapt

Thanks for the kind review, we really appreciate it! Yes, many of our subscribers value that we are apolitical and independent, while providing high-quality employment support for their roles in school. It is great to hear that our caseworker was fantastic for you. (Andrew, Edapt)

Valorada con 5 estrellas sobre 5

Highly recommend

I subscribed to Edapt for legal protection as I wanted just that, and not the political aspects of unions.

Their customer care is great - they were always quick to reply to my queries, and I highly recommend them.

22 de diciembre de 2023
Opinión espontánea
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Respuesta de Edapt

Thanks for the positive review Gillian, we really appreciate it! We pride ourselves on providing high-quality employment support and customer care. It's great to hear you would recommend us to other school staff. (Andrew, Edapt)

Valorada con 5 estrellas sobre 5

Highly recommended!

I’ve found Edapt to be professional and helpful. The website is easy to use and any queries I’ve had have been replied to quickly. I find the emails useful and the blog posts are interesting.

14 de noviembre de 2023
Opinión espontánea
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Respuesta de Edapt

Thank you for the kind feedback! It's fantastic to hear that you find our blog post content useful and we are professional and helpful when you need to contact us.

Valorada con 5 estrellas sobre 5

Edapt offer a great service

Edapt offer a great service. I cannot fault their customer service or the information that they share.

11 de septiembre de 2023
Opinión espontánea
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Respuesta de Edapt

Thanks for the positive review! It's great to hear you cannot fault our customer service or the impartial information we provide. (Andrew, Edapt)

Valorada con 4 estrellas sobre 5

Seems ok

Not had a problem but had to write a review to get my membership cancelled as I’m no longer a teacher 😉

19 de julio de 2023
Opinión espontánea
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Respuesta de Edapt

Thanks for the review Mike. Yes, we do have a minimum 12 month subscription period, so are only able to cancel subscriptions before then in exceptional circumstances.

Valorada con 5 estrellas sobre 5

Professional and helpful

Edapt have been consistently professional and helpful. They send useful and relevant advice about current affaires without spamming your inbox! I have also been impressed with their quick responses to any queries. I have recommended Edapt to my colleagues and friends!

17 de julio de 2023
Opinión espontánea
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Respuesta de Edapt

Thanks for the kind review Debbie! It's great to hear you have recommended us to others and find our Policy Insights newsletters useful without spamming your inbox.

Valorada con 5 estrellas sobre 5

Professional advice alongside excellent customer service

I have found Edapt to provide high quality professional advice and I have been extremely well supported by them duing a grievance and other queries. Unlike many education unions they are experts in their field. Their response time is fast and they are responsive and supportive, I would highly recommend them to anyone working in education

2 de mayo de 2023
Opinión espontánea
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Respuesta de Edapt

Thanks for the kind feedback Linda, we really appreciate it! Great to hear you would recommend us to others working in education and that our response times have been fast. We pride ourselves on the quality of service provided so this is good to hear. Kind regards, Andrew

Valorada con 5 estrellas sobre 5

Edapt provides exactly what I need

Edapt provides exactly what I have been looking for since I became a teacher 20 years ago. Support and protection should I be unlucky enough to be accused of professional misconduct, support and advice in the event of an employment dispute, but not spending my money on lobbying government, stirring up industrial action or posting me endless voting ballot papers. And it's now cheaper than a union membership.

7 de febrero de 2023
Opinión espontánea
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Respuesta de Edapt

Thanks for the review, and great to hear that we are what you have been looking for. Yes, our focus is providing high-quality employment support for your role in school without the politics.

Valorada con 5 estrellas sobre 5

I wanted a non striking political…

I wanted a non striking political union, the last one I joined with similar standards joined the NUT, so finding Edapt was a relief!

7 de febrero de 2023
Opinión espontánea
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Respuesta de Edapt

Thanks for the review, we really appreciate it. Great to hear that finding Edapt came as a relief!

Valorada con 5 estrellas sobre 5

An alternative to teaching unions

A fantastic source of information and advice. A great alternative if you are not interested in the union approach.

22 de enero de 2023
Opinión espontánea
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Respuesta de Edapt

Great to hear that we provide a fantastic source of information and advice. Thanks for the review!

Valorada con 4 estrellas sobre 5

EDAPT a Professional and Trustworthy organisation

EDAPT have always been professional and quick to reply to my queries and requests. Although I have never had to call on EDAPT for action, I have no reason to doubt that they would have acted with professionalism and integrity.

13 de enero de 2023
Opinión espontánea
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Respuesta de Edapt

Thanks for the review! Yes, we work hard to ensure that we can reply to enquiries quickly and professionally.

Valorada con 5 estrellas sobre 5

Absolutely brilliant

Absolutely brilliant! I have been with edapt since 2014 and have been very pleased with the back up and support I've received. They have always got back to me swiftly when I've needed them and they've never let me down. There have been times in the modern classroom where I have felt like I'm on my own but Edapt always have some one ready to talk to you and to sort out any problems swiftly. On those days when self doubt has been more stressful than the classroom itself, Edapt have been there. Highly recommended.

2 de diciembre de 2022
Opinión espontánea
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Respuesta de Edapt

Thanks for the review and recommendation, we really appreciate it! Great to hear we have been here to support you when you needed us to.

Valorada con 5 estrellas sobre 5

Excellent highly qualified advice when…

Excellent highly qualified advice when needed. No politics just expert advice and support. Highly recommended

5 de septiembre de 2022
Opinión espontánea
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Respuesta de Edapt

Thanks for the review, we really appreciate it! Fantastic to hear you would recommend us.

Valorada con 5 estrellas sobre 5

No hassle and great communication

Edapt was extremely easy to set up and I felt the price was good value, especially considering there is a discount for part time staff. I never had to use the services of Edapt but felt reassured in case of need, without the political side of union membership.

12 de julio de 2022
Opinión espontánea
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Respuesta de Edapt

Great to hear that it was easy to set up your subscription and that our price is good value. Thanks for the review, we really appreciate it!

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