edel-optics.co.uk Opiniones 

6378
TrustScore: 3.5 sobre 5

3,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Considerably cheaper than all other online retailers, and delivered from Germany to the UK within 36 hours of purchase. Glasses came very well packaged, in a sturdy, padded box. Will most definitel... Ver más

Valorada con 1 estrellas sobre 5

Ordered on 15th July a Ralph Lauren pair. Received an order confirmation email saying I'd receive a dispatch email shortly. 27th July still nothing (!), so I had to call them. First operator didn't sp... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Απάτη στείλανε την παραγγελία χωρίς γυαλιά μέσα στο κουτί και πλήρωσα 415€. Και όταν τους αποζημίωσε η κούριερ και ήταν να μου επιστρέψουν τα χρήματα μου γράψανε mail ότι η εταιρεία edel optics πτώχε... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have bought from Edel-Oprics several times. Cheapest online for the sunglasses I wanted. Free delivery, bought one day, arrived the next. Securely packaged. Absolutely love the sunglasses. Come comple... Ver más

Información sobre la empresa

  1. Tienda de gafas de sol
  2. Proveedor de lentes de contacto
  3. Mayorista de gafas

Escrito por la empresa

Established in Hamburg, Germany, in 2009, Edel-Optics serves customers in 120 countries worldwide via our online shop with 53 different country domains. Our range includes over 60,000 sunglasses and glasses models as well as contact lenses at incredibly low prices. If you have any questions, you are welcome to contact us - our international service team looks forward to assisting you!


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,5

Todas las opiniones

(6378)

7 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great site, repeat customer

Great place for designer sunglasses/glasses at a fab price. This is now the fourth pair of sunglasses I’ve ordered from Edel Optics and I wouldn’t hesitate to recommend to anyone. Website is easy to navigate and the try on feature is really helpful to check that your choice will suit you before you commit to buying (any chance this can be extended to ALL glasses?! 😀). Option to customise to include prescription lenses is a particular plus for me, as I struggle to find the brands I want to buy in Specsavers! Shipping has always been quick and problem free, even after the UK leaving the EU. I can’t speak for the complaints/returns process as I thankfully have loved all my orders and have never needed to return or complain.

This pair was purchased for my husband, who loves them….but I’m delighted to confirm they suit me too!! 😂

2 de diciembre de 2022
Valorada con 5 estrellas sobre 5

Very slick experience

Very slick experience. UPS delivery later than expected but was communicated effectively and in advance. Was worried there may have been additional charges with regards to being imported from abroad but it was all seem-less. Price was incredibly competitive. Would definitely use again.

2 de diciembre de 2022
Valorada con 5 estrellas sobre 5

I had some glasses that were broken…

I had some glasses that were broken through a design fault. Boots opticians from whom I bought the glasses said that they were unable to help as they were bought 13 months before and out of warranty also stating the frames were now not available. I was about to pay another £300 for another pair of glasses from another retailer when I looked online as a last resort for the same model frame. Within a minute edel optics showed up. I gave the frame number and straight away the frame was available at £17.50 discounted from £86.00. I paid for a quicker delivery. Within 24hours I had received the frames, changed the lenses, and saved £300.00. Great service

7 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great shop!

Easy and pleasant transaction. 3d technology helps to choose a right model. Highly recommended shop. Thanks!

6 de octubre de 2022
Valorada con 5 estrellas sobre 5

Completely Happy with my purchase

I was a bit hesitant when i saw a couple of bad reviews but I decided to believe the good reviews instead and Im just so glad I did. Chose this company over smartbuyglasses.co.uk which claims they have a low price match guarantee but instead replied to my email they couldnt match it for some silly reason. The glasses arrive shortly after 4 days and it was everything it was stated. Dont believe the karens leaving bad reviews. This company is legit i tell you dont hesitate and just buy as they have the best prices in my opinion.

26 de septiembre de 2022
Valorada con 1 estrellas sobre 5

Ordered a pair of Oakley at £245

Ordered a pair of Oakley at £245, waited 2 months for these and then was told they do not manufacture the carbon blade anymore.
This is a lie and subsequently saw the price increase to £320.
They obviously did not wish to honour the original price agreed.

28 de septiembre de 2022
Opinión espontánea
Logotipo de edel-optics.co.uk

Respuesta de edel-optics.co.uk

Hello Craig, we want to apologize in advance but had a lot of volume of emails, and unfortunately, we couldn't process your request on time.
Unfortunately, the article you choose was not in stock, and it was promised by the manufacture to be delivered within 1-2 weeks.
We tried to get the product from the manufacture, but unfortunately we did not get a exact delivery date for the model Oakley.
Best regards,
Edel-Optics

Valorada con 5 estrellas sobre 5

Fantastic

I purchased Ray-ban sunglasses for an unbeatable price it was the cheapest I could find. Received them a bit late but it wasn't edel-optics fault it was UPS'. Very happy with the classes they were fantastic and well packaged. I will certainly buy from you guys again. Superb experience.

27 de septiembre de 2022

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más