Considerably cheaper than all other online retailers, and delivered from Germany to the UK within 36 hours of purchase. Glasses came very well packaged, in a sturdy, padded box. Will most definitel... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Ordered on 15th July a Ralph Lauren pair. Received an order confirmation email saying I'd receive a dispatch email shortly. 27th July still nothing (!), so I had to call them. First operator didn't sp... Ver más
La empresa ha respondido
Απάτη στείλανε την παραγγελία χωρίς γυαλιά μέσα στο κουτί και πλήρωσα 415€. Και όταν τους αποζημίωσε η κούριερ και ήταν να μου επιστρέψουν τα χρήματα μου γράψανε mail ότι η εταιρεία edel optics πτώχε... Ver más
La empresa ha respondido
Have bought from Edel-Oprics several times. Cheapest online for the sunglasses I wanted. Free delivery, bought one day, arrived the next. Securely packaged. Absolutely love the sunglasses. Come comple... Ver más
Información sobre la empresa
Escrito por la empresa
Established in Hamburg, Germany, in 2009, Edel-Optics serves customers in 120 countries worldwide via our online shop with 53 different country domains. Our range includes over 60,000 sunglasses and glasses models as well as contact lenses at incredibly low prices. If you have any questions, you are welcome to contact us - our international service team looks forward to assisting you!
Información de contacto
Nobistor 16, 22767, Hamburg, Alemania
- +44 330 818 6761
- info@edel-optics.co.uk
- www.edel-optics.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
1st time customer
1st time customer. Great prices- Great service and delivered on time from Europe!!
Oakley Sunglasses
I had been looking to purchase a pair of Oakley Radar EV TDF edition sunglasses for a while now. I stumbled on this company and they had the sunglasses on sale far cheaper than any other company. I read some of the negative feedback, which was mostly about delivery delays. My sunglasses were in stock so thought I’d take a chance. Sunglasses arrived within 5 days, communication was good and the Oakleys are spot on with all the correct case, authentication etc (I have a couple of pairs of fake Oakleys from China so know the difference).
Purchased Prada sunglasses
Purchased Prada sunglasses which were faulty and still within guarantee. Edel-optics have ignored all my attempts to contact them for a replacement/repair.
Extremely unhappy with the level of service and would not buy from them again! DO NOT BUY FROM THIS COMPANY.

Respuesta de edel-optics.co.uk
I have not received my purchase
I have not received my purchase. Nearly three weeks now.

Respuesta de edel-optics.co.uk
Excellent service
Excellent service, quick delivery and item exactly as advertised
Great service and quick delivery 10/10
I was a little nervous ordering from an…
I was a little nervous ordering from an unknown web retailer but I decided to give Edel Optics a try and the service and product have been amazing. Communication from start to finish has been brilliant. I'd happily use them again - thumbs up from me.
Third time and still good
This is the third order I have made with edel optics and as with the previous 2 was processed quickly and no issues with their system at all. I'd you go through a Google search there are also significant savings to be had.. the only issue I had was with the delivery via UPS. Was supposed to arrive on the 25th but didn't I didn't receive it until 30th August after they failed to deliver twice..
Order processed very efficiently
Order processed very efficiently. Good communication, arrived on time and no issues at all. Prices were also very competitive, so I would use hem again without hesitation.
Ordering really easy
Ordering really easy , great choice and brilliant prices .The whole process A1.
Excellent reliable service
Excellent reliable service, perfect glasses and a good price too
Overcharged in a box
Very happy with glasses . When I picked the glasses up the box they were in was all battered and paying that price for delivery off £ 9 plus was so steep if I had known how much it was I would not have bothered 😕 in a terrible delivery of a battered box .recommended watch there delivery charges ?

Respuesta de edel-optics.co.uk
Order never arrived, still no refund
I ordered sunglasses on 4th June which never arrived, I’ve asked for the order to be cancelled and refunded but not heard anything. It’s a shame because my partner ordered glasses and received them in 2 weeks but my experience has been terrible. I’m still chasing for a refund now in August.

Respuesta de edel-optics.co.uk
Perfect - couldn't ask for more!
Found the frames I wanted at an extremely good price. Order arrived on time as promised. Very pleased with my purchase!
My order was promptly delivered
I placed an order in the afternoon and…
I placed an order in the afternoon and received it next morning! Can’t beat that! Great customer care.
Thank you
Timely delivery
Timely delivery, frames as described and great price! Will purchase again - 5 stars. Originally a bit hesitant as never used an online provider but will definitely purchase again.
Good online shop
Very quick delivery and they were selling the glasses I was after for the cheapest price online.
I've fortunately not had to use their after sales service yet.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







