Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I found the whole process of buying from ElectraStim very easy and straightforward. The website is easy to navigate and the description of the products is clear. I particularly liked the compatibilit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Communications and shipment was excellent considering I live 10,000km away on a tiny island Singapore. It took less than a week to arrive in good condition. Both the Axis and the Flick Duo... Ver más

Valorada con 4 estrellas sobre 5

The products are packaged very well and thought goes into most items. With the exceptions of some anal plugs with the connections still going into the bottom of the toy and vertically. This seems odd... Ver más

Valorada con 5 estrellas sobre 5

I placed my first order on 1 December 2025 and waited a few months before reviewing to properly assess long-term quality. After extended use, I can confidently say I’m extremely satisfied. I’m bas... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de juguetes eróticos
  2. Proveedor de equipamiento eléctrico
  3. Ingeniero de sistemas electrónicos

Acerca de ElectraStim

Escrito por la empresa

The Official home of ElectraStim branded electro-sex toys, stimulators and accessories. High quality pleasure for the e-stim connoisseur. Quick, discreet delivery and warranty as standard. Designed in the UK; sold worldwide.

Launched in 2001, the team at ElectraStim have over twenty years of experience making electro devices for the adult market and a passion to create the most fun and innovative e-stim toys available. Visit Electrastim.com Electro Stimulators Browse Catalogue


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

212 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent customer service qnd quality products!

I placed my first order on 1 December 2025 and waited a few months before reviewing to properly assess long-term quality. After extended use, I can confidently say I’m extremely satisfied.
I’m based in South Africa and ordered from the UK, and the entire experience was seamless. The website is easy to use, communication was clear throughout, and delivery was impressively fast for an international order. Everything arrived in professional, travel-safe packaging.
I purchased the Sirius 4-electrode silicone plug, electro pads, and a cable. The product quality is excellent—high-grade conductive silicone, well-manufactured, and durable. The pads are reusable and hold up very well over time.
I did order the wrong cable by mistake, but customer support was outstanding. The team was professional, knowledgeable, and easy to communicate with, even when discussing more sensitive product details.
Highly recommend ElectraStim for their premium electrostimulation products, reliable international shipping, and exceptional customer service. I’ve already placed another order with them and I am so happy with the second service and order!

1 de diciembre de 2025
Logotipo de ElectraStim

Respuesta de ElectraStim

Thank you for your incredible review Ferdinand.

Valorada con 1 estrellas sobre 5

So underwhelmed by this product

So underwhelmed by this product, sensations are so localised to the pads, have asked to return the product but their not interested, lots more pleasure from a £20 wand from amazon. A wasted £170

12 de marzo de 2026
Opinión espontánea
Logotipo de ElectraStim

Respuesta de ElectraStim

Hi Kevin, thanks for the feedback. We're sorry to hear about your experience not meeting your personal standards. We have no record of an order from you or an email to us requesting a return.

It's also important to note sensations with electrostimulation can feel quite different for everyone, and factors like pad placement, conductive gel and intensity settings can make a big difference to the experience. We would be happy to provide some tips.

Valorada con 5 estrellas sobre 5

Excellent product all the way around. Easily worth the price paid.

Customer Service: 5 stars. Right there with the best. Communication was prompt for business service, explanations, instructions, dialog was also clear and concise. They went well above and beyond facilitating the shipping and delivery process.

Product: 4.75 stars. Just cannot say something is perfect. Features are plentiful - lots of patterns and each pattern is adjustable for a different experience any time the user wants. With the Link, having control from a phone makes the device and accessories exciting to use and be using literally anywhere and everywhere. The mic option is really fun in the right environments - you sort of have control and are a sort of at the mercy and whim of whats going on around you. Love that it has a configurable boost option too. Oh, and it packs a heavyweight punch. Be aware! I’ve used other devices and this is 25% stronger than anything I’ve yet tried. The interface is super easy to figure out and use. It’s too new to comment on durability and reliability.

Instructions: 5 stars. Highly detailed, with appropriate pictures and is presented using fluid english!

26 de febrero de 2026
Opinión espontánea
Logotipo de ElectraStim

Respuesta de ElectraStim

Thank you very much for your amazing review!

Valorada con 5 estrellas sobre 5

Highly, Highly Recommended!

I gotta say, they really blew me away with the customer service here. I sent an email to describe an event (a piece of stim gear I bought while traveling / vacationing wouldn't work when I got home) and Jody immediately offered to replace it even though I bought it at a retail store that they supply. Very quick reply, very quick shipment of replacement, follow-up emails to let me know the new piece shipped, and a very nice 'thank you for being our customer' note. That's the kind of customer service that is guaranteed to keep me coming back and using them for all the gear I need. Jody went out of her way to help me and make sure I was happy with their stim gear. On top of the great customer service, they have a great selection of nice gear all very high quality IMO. I highly recommend ElectraStim for all of your stim gear purchases. I know I’ll be buying more!!!

9 de febrero de 2026
Opinión espontánea
Logotipo de ElectraStim

Respuesta de ElectraStim

Thank you so much for the detailed review!

We pride ourself on our amazing customer service and high quality e-stim products.

Valorada con 5 estrellas sobre 5

Easy buying experience

I found the whole process of buying from ElectraStim very easy and straightforward. The website is easy to navigate and the description of the products is clear. I particularly liked the compatibility chart.
My purchase was delivered by UPS to one of their collection points in plain wrapping. Communication was excellent. All this made the purchase quick, easy and stress free.

6 de enero de 2026
Logotipo de ElectraStim

Respuesta de ElectraStim

Thank you for your great review George. We're glad you have an easy buying experience.

Valorada con 5 estrellas sobre 5

Good to go direct.

When I was looking for toys online I couldn't find what I wanted until I clicked on the Electrastim site, there I found exactly what I was looking for, the prices were reasonable and they had items that weren't on the other sites, making my experience even better.

9 de enero de 2026
Logotipo de ElectraStim

Respuesta de ElectraStim

Thank you for your fantastic review Aaron.

Valorada con 5 estrellas sobre 5

Great company to buy from

Great company to buy from dispatched items so fast and the products are high quality absolutely love this company

13 de noviembre de 2025
Logotipo de ElectraStim

Respuesta de ElectraStim

Thank you for your amazing review!

- The ElectraStim Team

Valorada con 5 estrellas sobre 5

Electrifying Customer Service

What a great company. Customer service has just been nothing short of incredible. I've really felt looked after and looking forward to buying again.

2 de diciembre de 2025
Logotipo de ElectraStim

Respuesta de ElectraStim

Thank you so much for your kind review Richard!

- The ElectraStim Team

Valorada con 5 estrellas sobre 5

Great customer service

The courier cocked up the delivery twice. But Electrastim were fantastic. The apologised. Agreed to look into the matter with Parcel force and used a different courier to get my delivery sorted the next day.

19 de noviembre de 2025
Logotipo de ElectraStim

Respuesta de ElectraStim

Hi Terence, thank you for your amazing review and we're so glad we could get your delivery sorted in the end. ⚡

Valorada con 5 estrellas sobre 5

Fantastic range

Fantastic range , quick delivery, great customer service

4 de noviembre de 2025
Logotipo de ElectraStim

Respuesta de ElectraStim

Thank you for your amazing review Mike

Valorada con 1 estrellas sobre 5

I bought the noir silicone ethereal…

I bought the noir silicone ethereal sound and it doesn't work on my coyote 3, if they had a display for what powerboxes it works on it would have been my fault

27 de octubre de 2025
Logotipo de ElectraStim

Respuesta de ElectraStim

Thanks for your feedback — we’re sorry to hear about the compatibility issues you’ve experienced. Unfortunately, it’s not always possible for our products to be compatible with every model from other brands. We do our best to offer a range of adapters to improve compatibility with as many stimulators and accessories as possible.

In this case, it sounds like your stimulator’s 2mm wire pins may be slightly shorter, which can cause connection issues with a few of our silicone items. We’d recommend checking out our adapter cable kits, such as the EM2210, which may help resolve this.

If you’d like, our team would be happy to recommend an adapter or alternative solution — just reach out to us directly! ⚡

Valorada con 4 estrellas sobre 5

It's Good

Itwas delivered on time. It works well, I use it most every day and enjoy it.

26 de agosto de 2025
Logotipo de ElectraStim

Respuesta de ElectraStim

We're so glad to hear you enjoy it and frequently use it. Thank you for the review!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más