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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I found the whole process of buying from ElectraStim very easy and straightforward. The website is easy to navigate and the description of the products is clear. I particularly liked the compatibilit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Communications and shipment was excellent considering I live 10,000km away on a tiny island Singapore. It took less than a week to arrive in good condition. Both the Axis and the Flick Duo... Ver más

Valorada con 4 estrellas sobre 5

The products are packaged very well and thought goes into most items. With the exceptions of some anal plugs with the connections still going into the bottom of the toy and vertically. This seems odd... Ver más

Valorada con 5 estrellas sobre 5

I placed my first order on 1 December 2025 and waited a few months before reviewing to properly assess long-term quality. After extended use, I can confidently say I’m extremely satisfied. I’m bas... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de juguetes eróticos
  2. Proveedor de equipamiento eléctrico
  3. Ingeniero de sistemas electrónicos

Acerca de ElectraStim

Escrito por la empresa

The Official home of ElectraStim branded electro-sex toys, stimulators and accessories. High quality pleasure for the e-stim connoisseur. Quick, discreet delivery and warranty as standard. Designed in the UK; sold worldwide.

Launched in 2001, the team at ElectraStim have over twenty years of experience making electro devices for the adult market and a passion to create the most fun and innovative e-stim toys available. Visit Electrastim.com Electro Stimulators Browse Catalogue


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

212 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Superb Satisfaction

Free Shipping. Super fast delivery speed. Excellent product quality. Much better than that other brand from UK.

28 de noviembre de 2023
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Respuesta de ElectraStim

Thank you for your review!

Valorada con 5 estrellas sobre 5

iCustomer Care…

You took the trouble despite the midst of Black Friday to query the delivery address and correct it. and then listened to a suggestion I made regarding product improvement. That is what I see as good customer care

29 de noviembre de 2023
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Respuesta de ElectraStim

Thanks again for the product suggestion!

Valorada con 5 estrellas sobre 5

Great company, products and customer service!

A great company with good customer service.

My wife and I love their products, currently have the Flick Duo and Axis and can highly recommend both. Their square pads are also much better than the cheap ones.

My original Flick Duo unit had a fault, their customer service is excellent and the unit was replaced.

24 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I received my order very soon after I…

I received my order very soon after I ordered I ordered it, but was very disappointed that it did not work, I have the electrastim EM80-E device which is compatible.

30 de julio de 2023
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Respuesta de ElectraStim

Hello Lesley,
Looking at your order, this item is definitely compatible with the EM80-E device so there seems to be an issue here that we'd like to get resolved for you.

Could you please drop us an email at info@electrastim.com and we can try and work out what's happened and arrange a replacement/refund.

Many thanks and my apologies for any disappointment.

Claire

Valorada con 5 estrellas sobre 5

ElectraStim you cant go wrong.

Many company's make it has difficult as possible for customers to contact them or get any satisfaction if they have a problem. ElectraStim and Andy I am pleased to say are a refreshing change from the norm. In Andy's own words "we try to view things from the customers perspective". He has answered my emails in a prompt manner and offered solutions on the rare occasion I had a problem or wanted more information. One of the pin connectors broke on my estim unit. He sent me a couple of new ones free of charge with instructions on how to dissemble the unit. He posted them at end of work and unbelievable they were delivered the next day to my home in Thailand.

Recently I purchased another estim unit which unfortunately went missing. Andy sent another one out free of charge straight away with no ifs or buts.

In conclusion.
I cannot praise ElectraStim or Andy enough.

Disclaimer
I have no connection with the company whatsoever other than being a very satisfied customer. .

1 de febrero de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Sort of satisfied and disappointed too

I have been very satisfied with the unit for the last 21 months but now Channel 2 is not working at all.

29 de agosto de 2022
Opinión espontánea
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Respuesta de ElectraStim

Hi Dwain,
Could you drop us a quick email at info@electrastim.com with some more details about which unit you have. We can definitely get this sorted out for you.

Valorada con 4 estrellas sobre 5

Requirements met overall - pricey though.

I got exactly what I needed to convert different accessories from different systems, which was the intention. The price of these single wires is really very high for what they are and the packaging was perhaps excessive for the contents. Service was good and fast dispatch / delivery. Overall 4/5 - cost of an adaptor which looks poorly finished dropped a point for me.

21 de julio de 2022
Valorada con 1 estrellas sobre 5

I got the Axis and ALL the output plugs…

I got the Axis and ALL the output plugs fell apart in a very short time so had to hard wire the leads in .... the all but one switch failed and I had to rebuild them out of others I had layin around ...... now after going into the settings it locked up and wont start now ..... The stimming pleasure was good using line in and smartstim to run it but would not recommend anyone buy one espesially for the price

18 de julio de 2022
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Respuesta de ElectraStim

Hi Ken,
Thanks for your review. All our products are covered by a warranty so you would have been able to return this to us for a free repair or full refund. We never recommend that users perform their own repairs as the internal components and software are configured very specifically and are easy to break without proper maintenance instructions.
Normally if products have been tampered with it invalidates the warranty, but on this occasion if you can return the unit to our warehouse address we will repair or replace this for you. We'll also follow this up via email for your reference.

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