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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service both on quick delivery and customer support. I mistakenly ordered the wrong item I needed to go with the other items I had sent for. After emailing the customer service team, they sorted... Ver más

Valorada con 5 estrellas sobre 5

Bought a few items from this site and they never disappoint...keep you updated, delivery time spot on and goods in good order 👍👍

Valorada con 5 estrellas sobre 5

I had been plagued by squirrels (several families of them) You have done solved the problem 1 isolate feeder by hanging on a cable tie 2 connect all metal "feeding points" with thin copper... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Great company to order from. Quick to deliver, great communication, brillant price for the product. What can I say but fantastic service all round!

Información sobre la empresa

  1. Tienda de suministros para vallas
  2. también en la categoría
  3. Empresa de fumigación y control de plagas

Escrito por la empresa

Electric Fence Online offers top-quality, reputable electric fencing products from trusted brands. Whether you want to keep livestock in, protect paddocks, fields, and crops, or keep predators out, we have the perfect solution for you. From new installations to upgrades of existing fencing, you'll find everything you need right here. Our range includes: Electric fencing kits, Solar-powered electric fencing, Electric fence energisers, Fence conductors, Insulators, Tensioners, Testers, Electric fencing accessories and Pest deterrents. All products are available through our secure online store, backed by helpful and friendly advice whenever you need it.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

259 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

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4,7

Todas las opiniones

(259)

69 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Disappointing

This cable was not in the same format as my previous purchase. There is no indication to show that it is operating ,only winter will prove it works.

14 de agosto de 2018
Opinión espontánea
Logotipo de Electric Fence Online

Respuesta de Electric Fence Online

Thank you for your review Mr Leeming. I have checked our records and unless you ordered under another name we only have one order from you, i.e. this one, no previous orders, which is probably why the cable is different.

Carol :)

Valorada con 1 estrellas sobre 5

I was very happy with my purchase but…

I was very happy with my purchase but now I am using it I am disappointed with how long the battery is lasting. It has been in direct sunlight all the time as the weather is so nice and the battery doesn't seem to be charging up. From full charge it is lasting just one week before I need to plug it into the mains …. can you let me know how long you would expect one to last? I am wondering if it is faulty. Thanks

8 de agosto de 2018
Opinión espontánea
Logotipo de Electric Fence Online

Respuesta de Electric Fence Online

Thank you for your feedback. I will consult our technical department regarding this matter and get back to you. Sorry that you are dissatisfied with your product.

After speaking with our Technical Support team it appears that you have a faulty unit. We are sending a replacement out today. Sorry for the inconvenience.

Glad that you have now received your replacement unit. We will pick the faulty one up on Friday.

Carol

Valorada con 5 estrellas sobre 5

Resolving what could have been a…

Resolving what could have been a complex matter was achieved simply and without delay. I would certainly recommend the product to anyone.

8 de agosto de 2018
Opinión espontánea
Logotipo de Electric Fence Online

Respuesta de Electric Fence Online

Thank you :)

Valorada con 4 estrellas sobre 5

good advice over the phone...would have…

good advice over the phone...would have liked a better/quicker delivery given £9.50 charge...happy with product though

31 de julio de 2018
Opinión espontánea
Logotipo de Electric Fence Online

Respuesta de Electric Fence Online

Thank you Mr Lally. Unfortunately as all of our products get delivered by courier we have to pay the cost, I agree it's not cheap, sorry. :)

Valorada con 4 estrellas sobre 5

Great service from Electric Fence…

Great service from Electric Fence Online, had issues with damage in transit we had to return for a repair.

26 de julio de 2018
Opinión espontánea
Logotipo de Electric Fence Online

Respuesta de Electric Fence Online

Thank you John :)

Valorada con 5 estrellas sobre 5

Highly recommended

I have found Electric Fencing Online to be a highly efficient firm to deal with. I have ordered goods twice from them and both times the goods arrived within a few days of ordering. On one occasion I needed help in deciding which energiser to buy and the advice given over the phone was excellent. I would have no hesitation in recommending them.

26 de julio de 2018
Opinión espontánea
Logotipo de Electric Fence Online

Respuesta de Electric Fence Online

Thank you for your kind review :)

Valorada con 5 estrellas sobre 5

High quality

I have been a customer of this company for many years and have found their products and customer services are of very high quality.

24 de julio de 2018
Opinión espontánea
Logotipo de Electric Fence Online

Respuesta de Electric Fence Online

Thank you Helen :)

Valorada con 5 estrellas sobre 5

Chicken products, wireing

I have ordered a few times from this company, they are always quick to respond & the items I ordered are always correct, of good quality, & arrive quickly, I would recommend this company to anyone.

24 de julio de 2018
Opinión espontánea
Logotipo de Electric Fence Online

Respuesta de Electric Fence Online

Thank you Mrs Brummitt :)

Valorada con 5 estrellas sobre 5

I made a mistake when ordering some…

I made a mistake when ordering some pond poles,and got in touch with the company to explain my mistake, everyone I spoke to was so helpful that the problem was rectified straight away and the correct poles sent to me in a couple of days.

24 de julio de 2018
Opinión espontánea
Logotipo de Electric Fence Online

Respuesta de Electric Fence Online

Thank you Barbara, it's a shame that the courier didn't leave a card for you, but glad that all is sorted now :) Carol

Valorada con 5 estrellas sobre 5

Good Value

Good Value, quick delivery

30 de octubre de 2017
Opinión espontánea
Logotipo de Electric Fence Online

Respuesta de Electric Fence Online

Thank you Simon :)

Valorada con 2 estrellas sobre 5

Wouldn't use again.

Slow delivery, item missing, poor comms.

28 de octubre de 2017
Opinión espontánea
Logotipo de Electric Fence Online

Respuesta de Electric Fence Online

Thank you for your review although we were a little surprised that you rated us quite so poorly… We’re very sorry that you feel the way you do and if you do choose to try us again that your experience will be better.
Having double checked our records we can see that you placed your order on a Friday Afternoon and it was delivered by the following Tuesday. We also see that unfortunately the earth spike was missing and in all honesty we cannot confirm absolutely if the fault lies with us or the courier, but immediately after you advised us that it was missing, we arranged for a replacement to be dispatched to you.
We do realise that it must have been frustrating not to get through to the sales office directly when you phoned and this was due to a combination of factors, but we did return your calls the same day and had believed we’d resolved the problem to your satisfaction.
As this was obviously not the case we hope you will please accept our sincere apologies for any inconvenience we caused you.

Valorada con 5 estrellas sobre 5

All pretty straight forward

All pretty straight forward. An item I ordered wasn't in stock (these things happen) but I received a phone call more or less immediately and got things sorted. The item arrived a few days late but overall I think a good service.

I would recommend this company (I already have to a local farmer)....

27 de octubre de 2017
Opinión espontánea
Logotipo de Electric Fence Online

Respuesta de Electric Fence Online

Thank you Trevor :)

Valorada con 5 estrellas sobre 5

This was a replacement for a lower …

This was a replacement for a lower powered battery only Gemini unit which had stopped working after about four or five years. Arrived promptly, dropped straight onto the existing stake lugs and works perfectly.

17 de octubre de 2017
Opinión espontánea
Logotipo de Electric Fence Online

Respuesta de Electric Fence Online

Fantastic! :)

Valorada con 5 estrellas sobre 5

The service provided was very good and …

The service provided was very good and the two fox deterent products purchased arrived very promptly.
As for the products we are still pestered by foxes and the mess they make of the garden and the mess they leave behind. Maybe we need twenty rather than just two of the detergents but ar circa £50 each not really a viable option.

16 de octubre de 2017
Opinión espontánea
Logotipo de Electric Fence Online

Respuesta de Electric Fence Online

Dear Stephen

Thank you for your review.

We’re sorry to learn that the foxes are still visiting, but please do persevere with the deterrents as they are rarely an instant fix to the problem, particularly if the foxes have been visiting for some time and know they are safe in your garden. Reports suggest that the regular visitors can take as long as four months before making the association of irritating sound to location and move on, but apparently the “new ones” don’t stay.

As you suggested, it would definitely be worth adding a couple more deterrents (the number depends on size of garden), but we would suggest trying 1 or 2 of the bright eyes type to give you a more effective deterrent effect and we believe that combining deterrent types increases the deterrent effect.

In case you are interested in trying and as thanks for your review, we would like to offer you 1 or 2 of these alternative deterrents at our cost price in the hope that they will help you, but please also be aware that if the foxes reasons for visiting are strong enough, it might be necessary to talk about fencing. Please let us know if you would be interested.

Valorada con 5 estrellas sobre 5

Very helpful

13 de octubre de 2017
Opinión espontánea
Logotipo de Electric Fence Online

Respuesta de Electric Fence Online

Thank you, we try to be :)

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