Ember Inns Opiniones 

THE EMBER INN IN MONKSEATON, IS A MUST VISIT. SET IN A LOVELY LOCATION. THE STAFF, FOOD, AND PRICES, ARE GREAT. YOU WILL NOT BE DISSAPOINTED. THEY GO OUT OF THEIR WAY TO HELP YOU.

OMG, what are Ember doing to the food. The public house (name withheld) is very good, but the food is not. To me it seems to be warmed up frozen ready meals costing a few quid from a supermarket. I had a Sunday roast off the new improved menu, it was barely warm & the gravy boat was even less so. We have eaten here in the past with the family but it hasn't improved much on the food side. Would love to know how the meals are prepared & cooked. We'll go back for a drink occasionally but we definitely won't be eating there again.

Victoria maybank Newcastle staffs , only gave them one star because that’s the lowest score, waited 45 minutes for supposed to be shepherds pie just some mush in a bowl looked like it had been under a heat lamp for hours also told me they had run out of vegetables so I got a spoon full of peas that’s it at 3 pm so it wasn’t late , everyone else meal was very poor too , been a couple of times service very slow but this is a new low if that was possible for the Victoria, I honestly don’t know how they keep in business such a great shame lovely looking pub , I will never go again they have had there chance .

My wife and I stopped eating at the Hollybrook Littleover Derby as the food was really badly cooked and mostly burnt. We gave it another try today, what a mistake. We ordered off the lunchtime 2 for £10.99. Crispy mushrooms and cream sauce. When they arrived they were burnt. Couldn’t put a fork in them. We sent them back and waited for another lot. Next lot were marginally better but we settled for them. So greasy the fat poured out of them and left a bad taste in the mouth. Our main course of Ham Egg and chip’s arrived. The two fried eggs were raw and snotty, peas so hard and inedible. Ham fatty and really tough to cut and eat. Chips were ok. We thought about sending them back but what would the next lot be like and time was getting on then. We wondered why the pub was so empty, now we knew. We won’t be back ever again, which is a shame as the pub itself is ok.

what made my experience great was Ember Inns Bottomless Brunches which are outstanding they're amazing please bring them back they're so so popular with customers thats one of the best deals you do please bring them back i was hoping to book for my mums BIG birthday.
BRING BACK BOTTOMLESS BRUNCHES

Being Saint Patrick's Day I decided to treat my girl to lunch in the best restaurant in London.
The Stag and Hounds in N9 did not disappoint.
There can't be a better manager than Benji anywhere.
The food is very good and the staff are friendly.
God on, treat yourself and those dear to you.
You will not regret it.

Food was great. Staff were friendly and helpful. Top marks to Jackie. Went above and beyond to make sure allergies were adhered to, and very smiley too!!

A pleasant place to spend your time , nothing is too much trouble the bar staff females in particular are attentive and customer focused ,service is always of the highest quality, food is very good with a wide variety of choice .. overall as a consumer a very good experience in a beautiful old Victorian building of history .

Just .. need to say .. a chef called Kerry in the stag & hounds Edmonton .. made our lunch . It was absolutely delicious & well presented..
we normally just go for drinks . But will always now be eating there ..,

Thanks to Scott at the bar at the Country Girl for making us feel welcome. Food and drink very good tonight.

Today at The Sandringham, Bristol we were served by Ashleigh.
She greeted us (and our dog) with a genuine smile, and served our drinks.
Later she popped to the table to check everything was alright.
She pops around the pub with a cheery song to herself.
Thank you Ashleigh, for making us feel welcome, and appreciated.
☺️

Visited Ember inns Formby site (The Railway) with famiy and was shockingly appalled. The food was awful, after paying over £80 for meals we had them arrive uncooked and not as ordered. We were amazed to find that after paying £12 for a (substandard) burger, we were then expected to pay extra for barbecue sauce?! Even Mcdonalds give this for free! The staff were surly and unhelpful and the barman was more interested in chatting up an old lady at the bar than serving customers. No staff came over after the meals were served, I assume they have learnt better than to ask customers how their food was. This was honestly the worst meal I've ever paid for and wouldn't return if the meals were free.

20th Jan 2024 Sandringham in Downend Bristol. Table pre-booked for 730pm, upon arrival told an hour's wait for food. Order placed, no effort made by staff to show us to our table, no effort made by staff to clear our table full of empty bottles & glasses. Food duly arrived an hour+ later. 3 mixed grills, almost inedible steak and gruesome sausages. Not an enjoyable experience at all for almost £100. Absolute rubbish.

It was my Birthday today Saturday 20-1-24 & as I’m housebound we decided to try Ember Inns Nottingham to be delivered to my home myself & my daughter ordered steak 1 Sirloin- rare & 1 Rump - well done, my son had a Bacon Cheeseburger & I spent over £55. WHAT AN ABSOLUTE WASTE OF MONEY. The steaks were so rubbery that not even a sharp kitchen knife could slice either & as for trying to chew them NOT A CHANCE, I nearly choked on a piece of steak that I tried to chew & it slipped down my throat when I least expected it to do. The Beef dripping gravy was like brown coloured dish water, the Onions rings & Portabello mushrooms looked like they were ready to be used in a science experiment !!!. Clearly the steaks hadn’t been rested sufficiently because they were swimming for their lives in the liquid that had come out of them. The Onion rings looked & tasted like a child’s soggy nappy not an inch of crispness to them. The Chips were too fat & too many !!!!. Unfortunately myself & daughter could not consume this unpalatable food TOTAL TOTAL WASTE OF money, my son seemed to be the only one to eat their food but I don’t think he enjoyed doing so. If want to have a decent meal DONT GO TO EMBER INNS. I’m truly angry & upset with these places that take your money & in return you get something that’s NOT FIT FOR HUMAN CONSUMPTION. TAKE HEED TO MY WARNING WE HAVE TO MAKE THESE ESTABLISHMENTS ACCOUNTABLE FOR TRYING TO RIP PEOPLE OFF. They
TOTALLY RUINED MY BIRTHDAY, I can’t believe what I ended up with, how could they think it was ok to serve such an abomination to me & my family. If I couldn’t of given NO
stars then that’s what they would of got because giving 1 star suggests to people
that maybe there’s room for improvement
BUT THERE ISN’T not even in a parallel universe !!!!!!!!!!. If you read other reviews on Trustpilot you will see that we are not the only people to receive such an abominable service from Amber Inns & I believe that they won’t feel like they have to be accountable to us either. They will most certainly NEVER achieve Michelin status EVER, & maybe if we were A listed celebrities we would no doubt been treated so much better & got food that was palatable & worth the money spent !!!. 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡Monday 22-1-24
I spoke to my daughter today & to my utter amazement she told me that she gave her dog the food that we didn’t eat which was almost ALL of it & after this she suffered an awful bout of diarrhoea in the early hours of Monday morning !!. My family & I most certainly will NEVER EVER order food from Ember Inns neither for delivery or by going to their restaurant we will find somewhere else to go to !!!. They seriously DO NOT CARE about their customers & the BAD reviews given by quite a lot of their customers giving 1 star ratings !!!!. It is truly shocking that they don’t care a jot about how their business is being reviewed or about giving decent customer service, the arrogance of this pub franchise/group is terrible. They should be accountable & show their customers that want to do better. I suggest that you avoid them like the plague, save your money & just forego their establishments if you want to waste your money just throw it down the toilet instead !!!!.

We had our Christmas lunch at the Ship Inn Rainhill today 12 of us ,it was absolutely one of the best weve had.Thank you so much Tracy & all the staff plenty of it lots of everything ,served well & pleasantly. Cant fault anything. Thank you we were four generations & it suited all of us .

A very disappointing Christmas lunch, at The Mawney Arms in Romford, with a group of 14 friends. Booked this a couple of months ago. There appeared to be be no problem with the booking at the time and we paid a deposit. On the day of the lunch Thursday 14th December, we received an email asking if we could be there 15 min early, 11:45 for 12:00. When we arrived we were told there would be a delay as they had just received a delivery, which they had to deal with first. Nearly an hour later we had to ask when we would receive our starter. Nearly three hours all together before the deserts were served. 5 plates of profiteroles served all of which were frozen solid. We complained to the staff, the chef came out and said "This is the way they are delivered to us and its the Company policy to serve them frozen" When we said "They should be thawed before serving" He said I'm the chef I know what I am doing" We cancelled the rest of the deserts and left. Absolute disgrace. No apology from the Guy who seemed to be the manager. Just a remark "we don't usually serve such large groups. I am told that another member of our group complained to head office and was told the chef said he was shouted at! No one shouted at the chef. Three hours to serve a party of 14 is unacceptable and not even an apology. I hope all 14 send in a review.

Great service, lovely venue but mostly the most fantastic pub food I've had in a long, long time. The slow cooked beef rib was beyond delicious.
I cannot recommend the Hare and Hounds at Maghull highly enough. We had 2 courses and we could not fault a thing with any ofnour meals. The staff were engaging without being intrusive.

Pre booked 6 people for our Christmas meal a month ago at The Star Hotel Burntwood and paid £10 deposits. We had all decided on our 3 courses off the Christmas menu, when we went to the bar to order we were told we were unable to order off the menu because you have to pre-book and pay a £10 deposit. I explained we had paid the deposit but we’re not asked to pre book. We were told there was nothing they could do about it and would have to order off the normal venue. We went back to our table deflated and had to explain to our partners that they had to order off the main menu. My wife decided on the Seabass and another lady plumped for fish we went back to the bar and were told there was no fish available!! The barman went to the kitchen to find out what else wasn’t available, they had 2 sirloin steaks left which myself and another guest went for… big mistake we both struggled to get our Steak knives through. My wife went for the gammon and again struggled to cut through it. The other 3 meals were ok. We have used the Star regularly for years as well as Embers bowling Green pub in Lichfield, I have my loyalty card full which I won’t be using. Our Christmas night out was completely ruined thanks a lot Ember Inns 😡

I went to the Olton Tavern in solihull with friends. I ordered the Mediterranean Salad which I can only describe as a bowl of slush. I don’t mind a few slices of courgettes but there must have been three whole courgettes sliced on there. I took these off and tried to continue with the rest of the salad but it was so unpalatable I couldn’t eat it.
I then spoke to a member of staff who was lovely who informed the manager of my distaste. The manager then spoke to me and was clearly not interested in what I was saying. I think she needs to take a leaf out her staffs book on good manners because she hasn’t any. I certainly won’t be going back there.
What a difference from the experience at the Field House in Solihull which was fantastic

I was with 3 other ladies tonight at Embers Inn, Mawney Arms, Romford for a meal and drinks. We were looked after by a fabulous barman, Adam, who attended to our every whim. He was amazing. Well done Adam, your attention to detail made our evening very enjoyable, and we will definitely be back.