EMR Metal Recycling Opiniones 

143
TrustScore: 3 sobre 5

3,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I gotta say the staff is mostly treat to deal with, never make u feel stupid or like u are in the way . Have only ever had one bad experience. Felix , Lou , and Chris are the most pleasant and efficie... Ver más

Valorada con 5 estrellas sobre 5

Took my old scrap car from start to finish the service was fantastic from the initial enquiry through to the lads I dealt with in the yard to the lady in the payments office speedy service very easy... Ver más

Valorada con 1 estrellas sobre 5

George and Rocco are very dis respectful. Constantly criticizing metal i bring in. When i went to George about Rocco, he said if I did not like the treatment to go elsewhere. Outside in emrs parking l... Ver más

Valorada con 1 estrellas sobre 5

Posted times are 4:00 for last weight and 4:15 closing time. I arrived at 3:56 with a small load. All doors were closed. Garage door was down. Employees were still inside. They didn’t seem too co... Ver más

Información sobre la empresa

  1. Comerciante de chatarra
  2. Centro de reciclaje
  3. Servicio de tratamiento de desechos

Escrito por la empresa

One of the world's leading metal recyclers, offering the personal service of a local independent, with the capabilities of a global corporation.


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

143 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 30% de las opiniones negativas

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3,2

Todas las opiniones

(143)

23 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

EMR Marske

EMR Marske - a visit to this site means some place is tidier, the metal is being recycled and I'm getting paid. The staff at EMR Marske are always helpful, friendly and approachable. It all makes for a positive and hassle free visit. Thank you 🙂

31 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dangerous yard

To be able to get non ferrous scrap weighed in they force you to drive over a yard full of screws, nails and sharp metal objects of one sort and another, or else they refuse to take the scrap. And the reason given for this? Health and safety apparently. It's a joke. And it's so easily resolved. Clean up your yard and make it safe for people to drive through. I did voice my opinions to both the manager and the head office. Couldn't care less.

12 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID

AVOID! This is the worst company I’ve ever come across! They were suppose to collect my car today (after originally having to wait a wk) but without any explanation whatsoever I received a message stating it would be collected in another 2wks! When I tried to contact them, I was put in a queue system for 10 mins only be told the office was now closed and that they’re open mon -fri 8-5pm, it was 9am midweek!! Twice that happened! Also left numerous messages, again without any reply! So ended up taking my custom elsewhere.

26 de abril de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

NO PAYMENT

I took some copper in last Saturday, the lad who took it was sound and the process was good as it mostly is when I sell to EMR. The difference this time was payment, usually it takes a day max to go through. It is now 7 days later with no joy. I emailed them and got a reply asking for my ticket number etc. which I sent on Tuesday, it's now Saturday and I havent had anything since. From the smallest scrap merchants to the biggest, this has never happened before. Come on EMR give me my money!

15 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very professional , Recomended

Very professional , helpful and prompt payment at market prices. I trade thru EMR Chard depot and have had only great friendly service from yard to office staff.
Skip lorry drivers coming to site are the same not the "Jobs Worth" type at all, willing to get the job done and help where needed.

5 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

They don't care about the local environment!

This company could improve by getting their staff to remove batteries and any gas cannisters from vehicles before they crush them! The explosions are a regular occurrence which is unacceptable, not to mention the detrimental effects on the local population from their dust pile.

17 de marzo de 2023
Opinión espontánea
Logotipo de EMR Metal Recycling

Respuesta de EMR Metal Recycling

Hi Leanne,

Thank you for leaving your review. At all times, we operate with a focus on keeping our colleagues, communities and the natural world as safe as possible, and we'd like to discuss your comments with you further. Can you please email ukinfo@emrgroup.com with your contact details so we can get in touch.

Regards,

EMR

Valorada con 1 estrellas sobre 5

Ashford kent EMR - waste of time. Avoid

Gone downhill rapidly in the past 6 months. Waste of time. Will pay less then quoted for cars but without telling you so you just end up with less money after you’ve left, slow, hard work. no manager present and nobody to speak to - nobody has a clue what’s going on. Used to be the best in Ashford but now the worst. Go elsewhere if you want your money.

1 de febrero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Robbed by £20, avoid and check how they calculating costs.

I been served by Steave. This guy was very rude and have an attitude problem.
Copper and brass was in one bag. Without asking and let me separate it, Steave mixed up and left in the bin. Robbed me for £20 straight away because of MIXED BRASS SOLID.
No further business required from this scraped company. Just avoid

P.s Ticket Number: 1400474

20 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

emr worksop

use the Worksop emr site weekly so the date of experience is just one of many visits.... absolutely spot on 5 stars great bunch of lads work their easy site to use never waiting to unload easy payment system no issues whatsoever will continue to use as often as possible...

22 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

EMR NOW INFLATING ESTIMATES OF CATS IN QUOTATIONS SO AS TO DRAMATICALLY PAY LESS!

The company has an app where you get a quote for your complete car which includes an estimate for the catalytic converter. This is how these guys have started robbing us…..THEY NOW INFLATE THEIR ESTIMATE FOR THE CATALYTIC CONVERTER WITHOUT INCREASING THE OVERALL QUOTE/PAYMENT FOR THE CAR. For example if previously they quoted £300 gross which included an estimate of £50 for the catalytic converter, they now quote the same £300 gross but estimate the catalytic converter at £150 which means they are paying £100 LESS!! DAYLIGHT ROBBERY IF YOU ASK ME!!! ADVICE…..CHOP OFF YOUR CATALYTIC CONVERTERS AND SELL THEM ELSEWHERE. LET THEM HAVE THE SCRAP CAR BUT NO CATS.

15 de noviembre de 2022
Opinión espontánea
Logotipo de EMR Metal Recycling

Respuesta de EMR Metal Recycling

Hi Mareez,

Thank you for your review. We have recently changed the way in which our quotes are displayed to provide even better pricing insight to our valued customers and would welcome the opportunity to talk to you about your experience. The changes we have made provide more up-to-date pricing of materials, allowing our customers to benefit more quickly when prices increase.

If you are able to provide your contact details and send them to our team at ukinfo@emrgroup.com we will be more than happy to give you a call.

Kind regards,

Valorada con 1 estrellas sobre 5

Money paid into somebody else’s account!!

Somebody from EMR mistakingly changed and updated my account information with someone else’s passport ID and bank details with a similar name to mine which means they paid my money into someone else’s bank account! I have still not received my money that is owed - a week later and still no communication or payment - Please resolve this!

This was caused by no fault
of my own and I shouldn’t have to wait until you’ve managed to recover the money that you wrongly sent to another customer!

4 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Health & Safety goes down the pan

Had a collection from they depot at Sharpness on Friday 21st October 2022, collection time was 0730 at 1pm they had only half loaded me but then when I was told il be pulled out by my company at 1415 even with half load seemed like they wanted to rush things then, cause at 1410 resulted in me having a accident causing me to have a back injury. Seems odd why they rushed at this point. This accident has now caused me time off work while the company (EMR) makes money. Why they have drivers sat in cabs whilst loading is beyond me.

21 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor Management & people skills.

Poor Management, quick to pull you on your performance, but very lacking in their own.
Worked form 20/09/22 to the 12/10/22 @ Cross green Leeds site, wasn't supplied with overalls and boot even though I gave my sizes to the lady at the recruitment company. Maintenance staff in a very tight clique with the Maintenance manager and also with the works manager and area maintenance manager, wasn't ever taken round and introduced to personnel, management full of big ideas but basics were never implemented, when they were doing heavy lifting and installation of large parts they didn't follow their own safe working procedures @ nearly maimed/killed a fitter/operator and I could see this coming from days before, too many cooks spoil the broth is the saying, dangerous to rush heavy work, accident waiting to happen!
No doubt they will get away with it, IE, cover it up.
If know one is demoted/ and or seriously reprimanded, the coverup must be from the top down.
The lads on the shop floor were great and would always help me.
The Place is a death trap waiting to happen.
They're certainly not a welcoming company to work for.
Don't work here if you expect to be looked after.

12 de octubre de 2022
Opinión espontánea
Logotipo de EMR Metal Recycling

Respuesta de EMR Metal Recycling

Hi Lynden,

Thank you for leaving your comments. I understand you have already had discussions about your concerns with the site manager, and if you would like to discuss the situation further please email ukinfo@emrgroup.com with more information and our HR team will reach out to you.

Regards,

EMR

Valorada con 1 estrellas sobre 5

Don’t use them i visited the Wandsworth…

Don’t use them i visited the Wandsworth branch on the 1st of September and took in some 114 kg of house holdcable 129kg heavy copper 119kg low grade cable 4kg electric motor they gave me my ticket for £1,084.50 i then drove round and tipped some iron and then back on the weigh bridge and got a ticket for £32.50 total £1,117 pounds this was on a Thursday Friday morning I went to work and the boys at work asked how much money did we get i showed them the ticket and I paid 3 of them £250 each and £250 for me £117 for the apprentice as far as I was concerned what was on the ticket was correct on the Saturday my wife said that they had only paid in £657 76 in to my bank account so I had to wait till Monday morning to call them for the lady on the phone to tell me that they had graded it wrong and that was all I was going to get if I didn’t like it to come back and sort it out with the boys? After calling customer service and spoke to a lady she put me through to the manager at Wandsworth who was going to sort it out and call me back after waiting couple of days i called back and he told me that the area manager was going to call me to sort it out i have made phone calls and phone calls just to be told that the manager is on holiday and that the area manager is going to call me lady on the phone at Wandsworth said that I can not have the phone number of the area manager i am basically out of pocket off over £500 because they made a mistake if i hadn’t called them back Monday morning to complain and find out why they had no intention to call me and let me know about there mistake how many more people have been ripped off by them changing their minds after they have given you your ticket Steve

1 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid this place at all cost employment…

Avoid this place at all cost employment wise and selling them anything. They do not respect anyone especially people of color. They are openly racist and talk to the employees any kind of way. There are companys out there that will treat people way better and as far as selling them anything I would go to Sgt. Scrap at least they respect you and pay u what your supposed to get payed

25 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Phoned them. Got a fair price. They took the car the next day and paid the money straight into my account. Excellent.

7 de agosto de 2022
Opinión espontánea

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