Endole Business Information Opiniones 

153
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Having used DueDil and Company Check previously, Endole has been refreshingly good value in comparison. The platform is straightforward to use. All info is presented in good form. Search functions are... Ver más

Valorada con 5 estrellas sobre 5

We've been using Endole since May 2024 and it’s become a really valuable tool across multiple areas of our business. We use it for data purchases for clients, within our accounts department, and t... Ver más

Valorada con 4 estrellas sobre 5

I have used endole for quite some time now and i find it extremely useful as a part of my job. It helps me find companies using SIC Codes and filter them to my preference along with their contact deta... Ver más

Valorada con 5 estrellas sobre 5

I use Endole most days to research clients and prospects, and it's become a tool I rely on. The data is accurate, it's quick to pull what I need, and the customisation options mean I can get straight... Ver más

Información sobre la empresa

  1. Oficina de crédito

Información proporcionada por diversas fuentes externas

Endole offers Comprehensive Business Information for Risk Management, Sales & Marketing and Company Information Research.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

153 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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4,6

Todas las opiniones

(153)

51 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Simple UX and good customer service.

I've been using the platform for more than 6 months and I have to admit that the guys know what they're doing. The UX is very simple and the customer service is very proactive and responsive.

On the other hand you're getting good value for money.

27 de febrero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had all the information I needed and…

Had all the information I needed and when I made a mistake in purchasing the wrong report they were happy to refund me so I could afford to buy the correct report.
The only thing I would possibly change is a subscription offer for students or to partner with business faculties in universitys so we can use your services with less money worries.

7 de febrero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Even though the end product received…

Even though the end product received was a bit disappointing as the links were not working and there was not that much overall information (due to the micro size of the company not other reasons), the friendly customer service was quick to help with all of the questions and very lenience towards refunding. Hope that they managed to fix the technical issues and otherwise will use the service again, only for a lot larger companies next time.

6 de febrero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

The product is amazing

The product is amazing, I especially appreciate the design. Compared to other software, it's clear that they put a lot of effort in their User experience. The customer service is amazing too.

5 de febrero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

In Love with Endole!

I love using Endole for my current role. It is beneficial and is very handy! The customer service Team is excellent. I had a query today and Sid helped me so much!!! Thank you for helping!!

5 de febrero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Order number 883

Order number 883

Fantastic service, quick,precise And informative..

A bit like Ron seal.. they do exactly what it says on the tin!

Thanks guys.

1 de febrero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great First Impression

I stumbled across the Endole website this evening and had a couple of questions. I used the live chat option, not really expecting anyone to be there at this time of the evening.
The service was excellent. All my questions were answered in full, nothing was too much trouble and there was no attempt at a 'hard sell'. I simply got the answers to my questions, politely given and was given plenty of time to browse and make up my mind about what I wanted to do. I will certainly be using this company again if this is the level of customer service!

30 de enero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service.

Wow, what out standing customer service from these guys. Help me no end, with a rather different request that I had.

Always kept me informed as what was happening and the file I have is perfect.

Thank you Saj for all your hard work.

Rob

25 de enero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

I purchased a report for a small company which, unbeknownst to me, contained very little information that isn't available on the free report because it doesn't need to be disclosed by smaller companies.

I therefore contacted customer services to request a refund as per their money back guarantee and the advisor that I spoke to was fantastic, even delaying their lunch to process my refund and was very understanding that I wouldn't be aware that such little information would be available. Great experience!

4 de diciembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service!

Using both Insight and Explorer products - great alternative to Duedil (which is now very expensive). Excellent customer service too when I got stuck with something!

24 de octubre de 2018
Opinión espontánea
Valorada con 4 estrellas sobre 5

Recommended system for UK company info

We've been using Endole for about a month now.

It's a good system to capture company information in an easy to use interface. Not as much functionality as some of the other systems on the market, but considering the price it has everything that most users will need.

Payment system is pretty basic and if you sign-up to both Insights and Explorer, you may need help from their tech support to enable both at the same time. Customer support was very responsive within UK business hours and solved our issue within minutes.

Recommended.

1 de octubre de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

Non existent customer service

Have been trying to obtain a report ordered 26 hours ago. No reply to the online query submissions (3) No reply other than they apologise for keeping you waiting on the live chat to raise a query then simply send a link to fill in a online report!
Non existent customer service .
They are happy to take your money but not supply the goods.
If you use a smart phone to reset your password it simply just logs you in again on the supplied link.
Don't waste your money using them.

29 de agosto de 2018
Opinión espontánea
Logotipo de Endole Business Information

Respuesta de Endole Business Information

Hi there,

I'm extremely sorry to hear about this. From the beginning of August up until very recently, we were in the process of moving between offices and as a result, our Customer Support has been somewhat delayed. We normally strive to reply to all emails within 24 hours, but due to this unforeseen delay, we were temporarily unable to maintain this standard. Again, I would like to sincerely apologise for this as this was no fault of your own.

We thank you for your feedback regarding the smartphone link logging you back in issue. I have made our technical team aware of this and they are looking into this as we speak.

Every customer is dear to us and we would love to make things right. If you could kindly email us at helpdesk@endole.co.uk regarding changing your account password and obtaining your report, a member of our support team will be immediately available to help you.

Kind Regards,
Sid,
Endole Support

Valorada con 1 estrellas sobre 5

I had placed an order for a company…

I had placed an order for a company document. I had not received any information. The purchase came with a 100% money back guarantee if not satisfied. I made an enquiry immediately regarding the purchase. After 1 week, they still have not got back to me and they have not issued a refund. Based on my experience, this company is not trustworthy.
Very bad service.

25 de agosto de 2018
Opinión espontánea
Logotipo de Endole Business Information

Respuesta de Endole Business Information

Hi there,

I'm extremely sorry to hear about this. From the beginning of August up until very recently, we were in the process of moving between offices and as a result, our Customer Support has been somewhat delayed. We normally strive to reply to all emails within 24 hours, but due to this unforeseen delay, we were temporarily unable to maintain this standard. Again, I would like to sincerely apologise for this as this was no fault of your own.

Every customer is dear to us and we would love to make things right. If you could kindly email us at helpdesk@endole.co.uk regarding this issue, a member of our support team will be immediately available to help you.

Kind Regards,
Sid,
Endole Support

Valorada con 4 estrellas sobre 5

I was surprised to find that you get…

I was surprised to find that you get this type of information for private companies. In hindsight I should have purchased a package of 5, but i was a bit unsure initially so just bought a single report. The report was detailed and informative, and gave me quite a bit to think about regarding the company in question, but also the sector in general. I would use the service again, and recommend it for a serious private investor looking at a specific company or sector.

1 de agosto de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer experience!!!

Customer experience was great especially when its nearly midnight I still received great support and the response was quick. They quickly resolved my issue while I was chatting to support and as quick as that my problem was sorted and I was left feeling happy with a useful service that will help my business grow! :)

9 de julio de 2018
Opinión espontánea

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