Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Do NOT use EPM for “American Gift” DPA. 1 star. We initially closed Sept 2025 and were told we could refinance in 6 months and roll ALL closing costs into the loan with a full application. Th... Ver más

Valorada con 1 estrellas sobre 5

Our experience was nothing short of a nightmare! The process took over 65 days, we almost lost our dream home TWICE! The underwriter fought us every step of the way on the most self explanatory things... Ver más

Valorada con 1 estrellas sobre 5

Working with Will feels like working with Keanu Reeves in Bill and Ted’s Excellent Adventure . . . or working with some “surfer dude” on “island time.” Maybe he’ll get back to you, probably not. May... Ver más

Valorada con 2 estrellas sobre 5

EPM did everything to help us in the beginning. Once they knew they had our business and we were stuck, they started slacking and not telling us they needed things and not telling us what was happenin... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Institución financiera

Información proporcionada por diversas fuentes externas

Equity Prime Mortgage LLC is a national lender whose operations extend to over 45 states. We provide a variety of mortgage products to assist you with finding solutions to all of your needs. Our company has Certified Underwriters on staff which allow for decisions on your application quickly. We maintain a dedicated professional sales and operations staff that insures the closing process is quick and efficient.


Información de contacto

1,2

Muy malo

TrustScore: 1 sobre 5

131 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Equity Prime is great

Equity Prime is great! Was a seamless process. Lori and the rest of the team were great and my 30 day closing was hassle free!

27 de julio de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing job --I couldn't have done it …

Amazing job --I couldn't have done it without the help of Salome'.
She was always there to answer my questions, everything she did was quick and efficient. The team was all around one of the best teams I have ever seen work together.

The only problem was that Salome' didn't come w/the loan :)

Thank you Equity for making my home buying dream come true!

14 de julio de 2017
Opinión espontánea
Valorada con 3 estrellas sobre 5

Constant updates of volumes of …

Constant updates of volumes of documentation, too many hard inquires of credit scores which ultimately lowers your score, Office staff excellent and helpful getting us through the long process.Through hard work and diligence, Equity Prime got the approval.

22 de mayo de 2017
Opinión espontánea
Logotipo de Equity Prime Mortgage LLC

Respuesta de Equity Prime Mortgage LLC

Thank you for the feedback. We certainly do listen to our customers and this will assist us in providing a better customer experience in the future. All the best!

Valorada con 5 estrellas sobre 5

Curtis and the team always kept me …

Curtis and the team always kept me informed during the application process. They were able to explain the technical aspects in a way that I, the novice home purchaser could remain confident and ensure I was making the right decisions. Curtis has remained available to answer any questions I might have even after closing.

8 de mayo de 2017
Opinión espontánea
Logotipo de Equity Prime Mortgage LLC

Respuesta de Equity Prime Mortgage LLC

Alan, That is great! So glad to hear that Curtis and team are there for you in a myriad of ways. We are so glad to hear that you received top notch customer service. Thank you!

Valorada con 1 estrellas sobre 5

I think Ryan and Paul were very rude to …

I think Ryan and Paul were very rude to me. Ted was my contact person and when he left and I did know he was leaving no surprise to me but to Ryan and Paul it was .
When Ted text me to tell me he left and everything was done it just needed to wait the days for it to close.
He left on Wed and no one from the office called and when I finely got the number to the office on Mon I called, Ryan all he was doing was trash talking Ted as well as Paul. Shea said it would not close until April. They knew nothing about my loan.
Then on the Fri before closing I got a call from Paul saying it was not going to close because of some Ins thing and he laugh when I told him I was going to get another loan company and he said it's Friday and almost 6 you will never get anyone tonight.
I call my realtor and she got me in touch with a guy with the means to get me a loan and yes he met me on Sat at my house.
They ( Ryan, Paul) never called my realtor just me and the person sale the condo how unprofessional they were.
At this point I don't think I will tell anyone about your company. Then I get all this information that my loan has been sold and I have a new mortgage company and now my payment is do and I don't know for sure where to send it, I must have got 3-4 notices where to send it but I'm not for sure still.
At signing Paul showed up he was such a jerk. You only got me because of Ted I have known him for over an year, so what Ryan and Paul said is wrong they got me because of Ted and when you work for people you still need to be professional and they were not! Never trash talk about people when they leave and always follow up don't wait for the customer to call you you should call them and the realtor. Keep everyone in the loop not the person that is sale they don't need a call from the buyer mortgage company
Your company not (Ted ) but Ryan and Paul are so unprofessional. I think and hope this has assist you in how unhappy I am with your company at this point lets see if you get back in touch with me again!
Knowing where to mail my payment would be very helpful, I'm sending it to the last address that I got

30 de abril de 2017
Opinión espontánea
Logotipo de Equity Prime Mortgage LLC

Respuesta de Equity Prime Mortgage LLC

We regret learning you’ve had a negative experience and take your feedback very seriously. Please contact our VP of Client Relations at 678-205-3554 x132 (mmoore@equityprime.com) so your concerns can be addressed and information regarding your payment provided.

Valorada con 5 estrellas sobre 5

Excellent Customer Service!!!!!

19 de abril de 2017
Opinión espontánea
Logotipo de Equity Prime Mortgage LLC

Respuesta de Equity Prime Mortgage LLC

Wonderful news to hear! Thank you for the kind words. We are so glad we were able to help you on your loan journey. Please feel free to follow us on Facebook www.facebook.com/equityprime.

Valorada con 5 estrellas sobre 5

We just wanted to say our experience was fantastic, professional & hassle free!

We just wanted to say our experience with Matt and our processor Amanda at Equity was fantastic! From the very beginning Matt was up front about the process and right there to answer any questions or concerns. This was an amazingly hassle free refinance and I'd definitely recommend Equity Prime Mortgage to family and friends!!!

13 de abril de 2017
Opinión espontánea
Logotipo de Equity Prime Mortgage LLC

Respuesta de Equity Prime Mortgage LLC

Thank you for the kind words. We are so glad we were able to help you on your loan journey. Please feel free to follow us on Facebook www.facebook.com/equityprime.

Valorada con 5 estrellas sobre 5

Hi profesional

We feel very happy, this company ever was there with us

12 de abril de 2017
Opinión espontánea
Logotipo de Equity Prime Mortgage LLC

Respuesta de Equity Prime Mortgage LLC

Wonderful news to hear! We enjoyed working with you. Please feel free to follow us on Facebook www.facebook.com/equityprime.

Valorada con 5 estrellas sobre 5

I am so very happy for all the …

I am so very happy for all the guidance and the wonderful result of refinancing my home. The entire staff was had only my best interest at heart and went far beyond to ease my stress and make it happen.
THANK YOU !!!!

12 de abril de 2017
Opinión espontánea
Logotipo de Equity Prime Mortgage LLC

Respuesta de Equity Prime Mortgage LLC

Wonderful news to hear! Thank you for the kind words. We are so glad we were able to help you on your loan journey. Please feel free to follow us on Facebook www.facebook.com/equityprime.

Valorada con 4 estrellas sobre 5

This was a great experience

This was a great experience. Our first time refinancing our home. It seemed to take quite a while to complete the process, but I suspect that was due to my lack of a printer and doing it during the Christmas season. The people I worked with were very informative and helpful.

11 de abril de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast , Easy , Enjoyable Expierience

Equity Prime Mortgage made my home buying experience fast, easy and enjoyable. I was in my new home 3 weeks after staring my loan application. I highly recommend using Equity Prime Mortgage.

11 de abril de 2017
Opinión espontánea
Logotipo de Equity Prime Mortgage LLC

Respuesta de Equity Prime Mortgage LLC

Jeff
Wonderful news to hear! We are so glad we were able to help you on your loan journey. Please feel free to follow us on Facebook www.facebook.com/equityprime.

Valorada con 5 estrellas sobre 5

Had a great experience with …

Had a great experience with Equityprime. It had been a while since last purchasing a home and a lot of the things that i remember doing have changed now. Equityprime answered all my questions simply and quickly and we closed 1 day earlier than expected with no hiccups. I would recommend them to everyone. (They made it easy for me)

Thanks, C.D. (Virginia Beach)

11 de abril de 2017
Opinión espontánea
Logotipo de Equity Prime Mortgage LLC

Respuesta de Equity Prime Mortgage LLC

Allen,
This is so good to hear we were able to help you with no hiccups. Please feel free to follow us on Facebook www.facebook.com/equityprime.

Valorada con 5 estrellas sobre 5

Very professional and quick service

11 de abril de 2017
Opinión espontánea
Logotipo de Equity Prime Mortgage LLC

Respuesta de Equity Prime Mortgage LLC

Wonderful news to hear! Thank you for the kind words. We are so glad we were able to help you on your loan journey. Please feel free to follow us on Facebook www.facebook.com/equityprime.

Valorada con 5 estrellas sobre 5

Equity Prime Mortgage = Trustworthy!!

Equity Prime Mortgage = Trustworthy!!
Everyone from Equity Prime Mortgage went the extra mile to make sure my needs when it came to my house were met. I can't thank them enough for their professionalism and knowledge.

11 de abril de 2017
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más