Bought a white gold ring wedding ring. Sadly within a short time it discoloured. Ralph the store manager sorted it all out we exchanged for a platinum band paying the extra, Ralph gave excellent cust... Ver más
Localización
Cambiar localizaciónUnit 53C Liverpool One, 67 South John Street, L1 8BU Liverpool, Liverpool One, GB
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Consulta las opiniones de los clientes
My husband bought me an expensive watch from the Liverpool branch, for Christmas. Upon opening it, the watch battery was dead/or watch not working at all. I don't expect that from a quality wa... Ver más
La empresa ha respondido
I have been looking for a nice watch in Ernest Jones at Liverpool ONE. picked the one I wanted and Owen, the assistant salesman in there sorted everything out. Professional, knowledgeable and mad... Ver más
My husband purchased an opal / diamond ring for my 60th birthday after 18 months the opal has fallen out and is lost. It was hardly worn. Having viewed the website I now see that 6 other people who b... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Ernest Jones - Liverpool
Escrito por la empresa
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Información de contacto
Unit 53C Liverpool One, 67 South John Street, L1 8BU, Liverpool, Liverpool One, Reino Unido
- 01517097533
4,2
Muy bueno
44 opiniones
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Brilliant attentive staff
My husband and I went shopping for a new engagement ring and a watch for my husband. We were served by a lovely gent in your Liverpool store who gave us full attention, listening to what we where looking for. We chose the watch, then it was ring time. He brought lots of rings of styles I was asking for as well as alternatives. We eventually chose the ring AND a new wedding ring to match it. We are extremely pleased with our purchases. I can’t wait for our 30th anniversary on 6th July to start wearing them and show them off
23 de junio de 2021
Bought an engagement ring with the…
Bought an engagement ring with the expert guidance of Sharna in the Liverpool One Store. Sharna talked me through all the options and was super patient and personalised. I will be shopping here long term!
18 de junio de 2021
Excellent service from Earnest Jones…
Excellent service from Earnest Jones first time ordering really impressed thank you
17 de junio de 2021
A very good and polite sevice.
17 de junio de 2021
Can’t say anything but amazing I have…
Can’t say anything but amazing I have already filled in the survey but so helpful and made us feel comfortable
11 de junio de 2021
Great service Liverpool One Store
The manager of the store (forgive me I'm awful with names) and the store assistants were fantastic, extremely polite and helpful.
11 de junio de 2021
Excellent rings and customer service
5 de junio de 2021
Helpful and courteous service.
5 de junio de 2021
Enrnest Jones it's a very good store
Enrnest Jones it's a very good store, and the quality is also very good. I give five stair.
5 de junio de 2021
Great service
Great service. The lady who served me in the store in L1 was very helpful would definitely shop there again
3 de junio de 2021
Liverpool One branch - excellent customer service
I visited the Liverpool One branch with my father looking for my 40th birthday gift. The staff were patient, helpful and friendly and couldn’t do enough for us including polishing my wedding rings.
Excellent customer service! Thank you ladies.
3 de junio de 2021
Service was very good
Service was very good, didn't wait long while they put a battery in my watch
28 de mayo de 2021
Really fantastic service
27 de mayo de 2021
Visited the Liverpool one store…
Visited the Liverpool one store recently. Very friendly attentive courteous staff
27 de mayo de 2021
Excellent customer service
27 de mayo de 2021
On time
Friendly and helpful staff In the shop in Liverpool 1....
Less helpful in the shop in Warrington...
25 de mayo de 2021
Customer service was fantastic
Customer service was fantastic. Sales advisor was very helpful too
25 de mayo de 2021
Excellent service
20 de mayo de 2021
Diamond neckace cost over £1000 but…
Diamond neckace cost over £1000 but sharp edges at clasp !- not sure how this passed QC. Wanted to get chain shortened and was told in the purchase shop initially £100 plus 2 weeks wait,when queried was told £57 even though assistant said it should be approx £35.Decided to go elsewhere and they deburred the clasp and shortened it in one hour for £20.
Necklace is pretty but quality and service leaves a lot tobe desired.
18 de mayo de 2021
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