Electronic Reading Systems Ltd Opiniones 

1412
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Reference to several phone calls to ERS I found them very helpful in the information I required about a new printer I intend to purchase from them. All members of the staff were very knowledgeable... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My case was very specific. The thing is, I live in Kazakhstan, and there's no way to find a rare printer part I needed anywhere nearby. Thankfully, this company agreed to help me. After carefully disc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always exceptional service I ordered the wrong ink and they rang me to check if this was correct ,not many if any companies will give you this service

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It has been a great experience working with Ben Eaton and his team. He has excellent product knowledge and helped us choose the correct product for our needs. ERS provided us with a wide range of sa... Ver más

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Información sobre la empresa

  1. Tienda de informática
  2. Tienda de impresoras y escáneres
  3. Compañía de software

Sobre Electronic Reading Systems Ltd

Escrito por la empresa

At ERS we come with over 30 years’ experience within the technology industry. We supply the latest solutions from a number of industry leading brands such as Zebra, Epson, Newland, Unitech, Brother and more. Offering a comprehensive range of barcode scanning, mobile computing and label printing solutions for various applications; We can even offer custom development of software!

We’re here to help you find the right hardware, software, and/or complete solution for your business’s requirements (completely tailored, we know, no two companies are the same). Backed by a friendly team of specialists, we provide free expert advice and can offer a range of enterprise services which include the likes of end-to-end project management, nationwide site visits, and unmatched support.

Whether you’re in need of an off the shelf standard label roll, an entry-level scanner for your small business or an industrial label printer to increase operational efficiency, we’ve got you covered. Find all our products online along with accompanying accessories and warranties. Need some assistance? Give our team a call on 01234 855 300, or email sales@ersltd.co.uk.

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Barcode Scanners
Barcode Label Printers
Colour Label Printing
Mobile Computing
Labels
Ink Cartridges
Enterprise Services

ERS - Effective Barcode Solutions

Escrito por la empresa

We want to find you the right solution for your business
Our aim is customer satisfaction. We want to make sure we find you not only the best product but the right product for your needs.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
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3 estrellas
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1 estrella

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4,9

Todas las opiniones

(1412)

64 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Everything as expected

Quick delivery and everything arrived as described.

31 de enero de 2024
Logotipo de Electronic Reading Systems Ltd

Respuesta de Electronic Reading Systems Ltd

Good afternoon,

We are so glad that your shopping experience with us was a positive one, and that all your items arrived on time.

Thank you for your review, and please let us know if we can help you with anything else in the future.

Kind Regards,
Emily Williams
& Team ERS

Valorada con 5 estrellas sobre 5

ERS is an excellent business

ERS is an excellent business - truly faultless! They go the extra mile to help, and then some... I have worked in the tech space for a few years, and have never come across a vendor that comes close to having the integrity of ERS Ltd. They are truly exceptional.

The sales team is profoundly knowledgeable and instantly relatable. It's obvious that they care about what they are doing, and about their customers, providing complex solutions, but making it all feel so easy. Ben had my trust from the get-go. I am deeply grateful to him for taking all the pain out of making difficult decisions. The solution is perfect for my business needs.

Wild As The Wind is a natural cosmetic and essential oil business with very specific requirements. Essential oils destroy most labels on contact! Ben sent me pre-printed labels, that were mock-ups of the professional labels we were already using, on different types of print stock. I used them like crash test dummies, doing my level best to decimate them with countless essential oils, and plenty of elbow grease. They were indestructible. I was over the moon!

The process was so easy and seamless that the conclusion to my research arrived a lot faster than anticipated. I had all my answers, but wasn't ready to commit. Wild As The Wind Essential Oils was on the move to Somerset, from Devon, and the last thing I needed was to acquire new equipment, only to ship it on.

Not once did I feel an iota of pressure to buy the equipment, despite the convoluted process involved in determining the correct solution, and the time investment on the part of ERS. Ben simply wished me well with the move and said he'd be there for me once I'd established the business in its new home. And, of course, he was!

I purchased the brilliant Epson Colorworks C4000 printer, Bartender software, and a lovely big box of print stock a few months later.

The journey wasn't over, by a long chalk... booting up the hardware and software, generating the designs in Bartender, and then getting them to print reliably, in the way that we needed them, were all demands that presented us with a plethora of issues. Thankfully, the bountiful skill set of ERS made up for the pitiful dearth of skills at our end!

Jeremy, the ERS software expert, with the patience of Saints, painstakingly guided us from one step to the next, resolving one issue after another... after another... after another... It was seemingly endless!

But, finally, one day, we put all of our new-found knowledge together, and the new Wild As The Wind labels were born! They are beautiful!

Thank you so much Ben and Jeremy, and ERS Ltd! You are wonderful! And, you have my deepest gratitude.

29 de enero de 2024
Opinión espontánea
Logotipo de Electronic Reading Systems Ltd

Respuesta de Electronic Reading Systems Ltd

Rachel, Thankyou for taking the time to write such a lovely/ Glowing review. Certainly in my 7 years at ERS, this is the best review we have received!

Now you are all set up with your C4000, I wish you happy printing and hope Wild as the wind continues to grow with the addition of in house label printing.

As always, if you need anything. You know where we are, please don't hesitate to contact.

Ben

Valorada con 5 estrellas sobre 5

Always great products

Always great products

25 de enero de 2024
Logotipo de Electronic Reading Systems Ltd

Respuesta de Electronic Reading Systems Ltd

Good afternoon,

Thank you for your 5 star review!

We really appreciate your business, and for you taking the time to write about your positive experience.

If you there is anything more we can help you with, you know where we are!

Kind Regards,
Emily Williams
& Team ERS

Valorada con 5 estrellas sobre 5

FANTASTIC SERVICE

FANTASTIC SERVICE

After being let down by a previous supplier l called ERS at 15:50pm in desperate need for this printer and they delivered it to us the following day and even arrived in the morning!!!. Def recomend to use this company and will continue to use them for the toners etc.

24 de enero de 2024
Logotipo de Electronic Reading Systems Ltd

Respuesta de Electronic Reading Systems Ltd

Hello,

Thank you for your wonderful review.

We are sorry you were let down previously, but are so glad that we were able to help get you sorted!

If there is anything more that we can do to assist you with, please let us know and our team will be more than happy to help!

Kind Regards,
Emily Williams
& Team ERS

Valorada con 5 estrellas sobre 5

Wonderful

Darius is very supportive and knowledgable, he guided me towards the right product which fulfils my requirement and processed the order quickly.

I totally recommend ERS services :)

23 de enero de 2024
Logotipo de Electronic Reading Systems Ltd

Respuesta de Electronic Reading Systems Ltd

Many thanks for the kind words Noman it is a pleasure working with you! :) -Darius

Valorada con 5 estrellas sobre 5

GOOD SERVICE

22 de enero de 2024
Logotipo de Electronic Reading Systems Ltd

Respuesta de Electronic Reading Systems Ltd

Hello,

Thank you so much for your 5* review, we really appreciate you taking the time to leave your feedback.

Kind Regards,
Emily & the entire ERS team.

Valorada con 5 estrellas sobre 5

Ordered at 4 pm ,delivered following…

Ordered at 4 pm ,delivered following day.
Perfect service. First time used ERS.
Definitely will use again

17 de enero de 2024
Logotipo de Electronic Reading Systems Ltd

Respuesta de Electronic Reading Systems Ltd

Hello Kazim,

We are so pleased that you received your order quickly and were happy with our service. Thank you for taking the time to write about your experience.

If there is anything more we can help you with, please get in touch and we'll be happy to help.

Kind Regards,
Emily & the entire ERS team.

Valorada con 5 estrellas sobre 5

excellent

excellent, really easy buying experience, delivered next day . Can't fault ERS.

15 de enero de 2024
Logotipo de Electronic Reading Systems Ltd

Respuesta de Electronic Reading Systems Ltd

Hello John,

Thank you so much for your kind review, we are so glad that you had a pleasant buying experience.

Please let us know if there is anything that we can help you with in the future.

Kind Regards,
Emily & the entire ERS team.

Valorada con 1 estrellas sobre 5

great service from you guys

great service from you guys, just use a courier who can be bothered to deliver it directly to us rather than to a shop 4 miles away

3 de enero de 2024
Logotipo de Electronic Reading Systems Ltd

Respuesta de Electronic Reading Systems Ltd

Hello David, thank you for taking the time to write a review.

We are glad to hear that you received great service from our team, and sincerely apologise that you were not happy with the courier.

From looking into this, we can see that UPS attempted delivery and as no one was available to accept, the driver took it to the closest access point to the delivery address.

If this situation occurs in the future, please let us know as we would have been more than happy to contact UPS and asked them to redeliver to prevent you from having to collect your order.

If you have any questions, please do not hesitate to get it touch and the team will be happy to help.

Kind Regards,
Emily Williams

Valorada con 5 estrellas sobre 5

the person that took my call was…

the person that took my call was amazing really helpful within minutes the whole purchase was done he explained everything so clearly I will be needing more components I will not hesitate a second in calling you again
Excellent really eleven out of ten

9 de enero de 2024
Logotipo de Electronic Reading Systems Ltd

Respuesta de Electronic Reading Systems Ltd

Hi Alex, thank you for taking the time to leave your feedback. I/we really appreciate the kind words and would be happy to support you with your existing purchase, and any future purchases you may need. Kind regards, Vincenzo

Valorada con 5 estrellas sobre 5

Great company

28 de diciembre de 2023
Logotipo de Electronic Reading Systems Ltd

Respuesta de Electronic Reading Systems Ltd

Hi Paul,

Thank you so much for taking the time to leave your review. We are glad that you had a great experience with ERS.

Please let us know if we can be of further assistance in the future and we will be happy to help!

Kind regards,
Emily & the entire ERS team.

Valorada con 5 estrellas sobre 5

I had a problem after receipt as the…

I had a problem after receipt as the ticket roll provided did not work with my machine. It was sorted by a phone call and followed up immediately by Dave, who sent an email showing the problem and how to sort it - problem solved. Really good service, thank you

30 de octubre de 2023
Valorada con 2 estrellas sobre 5

magicard-300 printer colour ribbon is…

magicard-300 printer colour ribbon is so expensive.

23 de octubre de 2023
Logotipo de Electronic Reading Systems Ltd

Respuesta de Electronic Reading Systems Ltd

Hello, sorry to hear you are disappointed with our price. We do offer a price match policy prior to purchase, if you are able, next time you need to order, let us know and we can see what the options are. Hope the ribbons are ok for you.

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