Customers should expect a reasonable level of service and the service centre should be ready to carry out the work at the agreed time of the appointment. Not having the parts on site at the required t... Ver más
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Customers should expect a reasonable level of service and the service centre should be ready to carry out the work at the agreed time of the appointment. Not having the parts on site at the required t... Ver más
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Billy was so helpfull and patient with us helping to find our next car. Unlike some car dealers trying to push toy into buying something you don't want her helped us find the right car for us. Honestl... Ver más
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There was some confusion about the booking so that the car was not entered for a full service. This was speedily resolved. After a health check needed parts were promptly delivered despite the Easter... Ver más
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Despite being very busy (as was every other Peugeot dealership in the area, as I called around to see if anyone could look at it the same day), they managed to squeeze in my car for a fan heater repai... Ver más
La empresa ha respondido
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Escrito por la empresa
Every Day Low Prices
Unit 3, Gelderd Road, LS12 6EG, Leeds, Reino Unido
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Customers should expect a reasonable level of service and the service centre should be ready to carry out the work at the agreed time of the appointment. Not having the parts on site at the required time having booked it in six days before is not good enough. People make other arrangements around these appointments and should not be left waiting around or worse still sent away to come back later. The only reason I gave it two stars was that up to an issue with a replacement tyre, the customer experience had been OK! In summary, they want the sale but after sales service a lot to be desired!!

Respuesta de Evans Halshaw - Vauxhall Leeds
I understand everything that was said to me.

Respuesta de Evans Halshaw - Vauxhall Leeds

Respuesta de Evans Halshaw - Vauxhall Leeds
Friendly and helpful staff. Appreciated all their help.

Respuesta de Evans Halshaw - Vauxhall Leeds
Very pleasant and efficient staff who were helpful and carried out the work quickly and efficiently.

Respuesta de Evans Halshaw - Vauxhall Leeds
never in my life have i experienced what i experienced today trust me take someone who knows what there doing seems this lot will sell you all the extas more than what they want to sell the car wont do any deals just sell sell sell thats your job i get it (warranty £595.00 for one year (£895.00 3yr salesman even said not likely to break down in first year well why so expensive ? asked the salesman outside after walking out he said £495.00 went back inside his manager said £595.00 just had enough by then no more evans halshaw

Respuesta de Evans Halshaw - Vauxhall Leeds
Great communication before and post service including a video.
However on returning home after collecting my car I’ve found damage to the body work. I’ve called twice today and was promised a call back from the service manager and am still waiting 🙁

Respuesta de Evans Halshaw - Vauxhall Leeds
From the day my car broke down to the day it was finally repaired, I was without my vehicle for 10 weeks.
The car spent 5 weeks at the recovery company's yard before it was even diagnosed, followed by another 5 weeks waiting for repairs.
The dealership clearly lacks enough qualified technicians, and the repair waiting times are unacceptable. Communication with the service department was extremely poor—they rarely answered the phone, and I was repeatedly given misleading information. I felt I was not being told the truth throughout the process.
I would not recommend buying a car from this dealership or using their service department.

Respuesta de Evans Halshaw - Vauxhall Leeds
Always helpful never a dull moment staff always in contact with you very happy

Respuesta de Evans Halshaw - Vauxhall Leeds
The company gave a friendly and personable attitude to their clients.

Respuesta de Evans Halshaw - Vauxhall Leeds
Drove an hour to view a relatively new grey 2008gt. The car was absolutely battered when we got there. Damage to virtually every panel. Interior was worn out and drivers seat ripped. Absolute waste of my time. Went to buy this cash, I'll be spending this elsewhere. Couldn't even get the attention of a salesman. Go elsewhere.

Respuesta de Evans Halshaw - Vauxhall Leeds

Respuesta de Evans Halshaw - Vauxhall Leeds
Quick efficient and friendly service. Would highly recommend

Respuesta de Evans Halshaw - Vauxhall Leeds
The service was great. Thanks for looking after me and my car!!!

Respuesta de Evans Halshaw - Vauxhall Leeds
The experience was fine because the car service didn’t take too long and everything was done that needed to be done.

Respuesta de Evans Halshaw - Vauxhall Leeds
First Class .The service team are excellent from the ladies on the front desk to the team who service your car
If any problems with your car they keep you updated and contact you about any extra costs

Respuesta de Evans Halshaw - Vauxhall Leeds

Respuesta de Evans Halshaw - Vauxhall Leeds
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