Arrived about 9ish ,was seen quickly, nice staff,free tea or coffer was lovely didn't have time to finish when car was done ,fab experience ty x
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Arrived about 9ish ,was seen quickly, nice staff,free tea or coffer was lovely didn't have time to finish when car was done ,fab experience ty x
La empresa ha respondido
Great Staff, Comfortable waiting area, very nice coffee. Finished ahead of schedule and I was fully informed all the way. Waited in the dealership and was well looked after.
La empresa ha respondido
Customers should expect a reasonable level of service and the service centre should be ready to carry out the work at the agreed time of the appointment. Not having the parts on site at the required t... Ver más
La empresa ha respondido
Overall and with holding the extended guarantee, I serviced and MOT'd the vehicle through them. They are great with contact, very polite especially the lady in charge of my booking throughout. The wor... Ver más
La empresa ha respondido
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Escrito por la empresa
Every Day Low Prices
Unit 3, Gelderd Road, LS12 6EG, Leeds, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I got a recall letter for an issue with the fuel pipe. Called them up and they got it booked in within a few days.
I had my car back after a few hours and got a little video showing all the checks carried out.
Sarah was great at keeping me up to date through out.

Respuesta de Evans Halshaw - Vauxhall Leeds
I have had all my cars from you in the last 15 yrs all new by the way and I have a service plan on all cars so all services are covered. I took it for a recent service which includeds a wash and a valet but to my disappointment was still dirty with my dogs paw prints on bottom of door so not been done. All past services have been spot on which was at wakefield branch but recently moved to leed so it made sense to book Leeds but not very good.

Respuesta de Evans Halshaw - Vauxhall Leeds
There was some confusion about the booking so that the car was not entered for a full service. This was speedily resolved. After a health check needed parts were promptly delivered despite the Easter bank holiday and all efforts made to get the car ready on time for us. The reception staff in service were very helpful and kept us informed. All in all excellent customer care.

Respuesta de Evans Halshaw - Vauxhall Leeds
I’ve had a shocking and unacceptable experience. After paying to reserve a car 6 days ago, requesting paperwork 5 days ago I still am yet to receive anything, even after waiting on hold for collectively over an hour throughout this week trying to contact you, as well as numerous emails. I made it clear that unless pre arranged I couldn’t answer a call due to work, spending all my breaks and lunches waiting on hold. Finally managed to speak to someone on Tuesday who assured I would be sent paperwork on Wednesday (yesterday) and I have received nothing. Sent an email yesterday requesting to cancel my order and refund my reservation fee as clearly my order isn’t manageable for this branch, and even that hasn’t been acknowledged.

Respuesta de Evans Halshaw - Vauxhall Leeds
Overall and with holding the extended guarantee, I serviced and MOT'd the vehicle through them. They are great with contact, very polite especially the lady in charge of my booking throughout. The work done was good with no concerns. However, I am disappointed with the lack of offering a courtesy car online when booked or even mentioned when discussed over the phone, costing me £35 in taxi fares. Would recommend then anyway as a main dealer and costs weren't too high considering.

Respuesta de Evans Halshaw - Vauxhall Leeds

Respuesta de Evans Halshaw - Vauxhall Leeds
The service at Evans Halshaw Vauxhall Leeds is consistently great. My car was in for its annual service yesterday and it is always a pleasure to see the friendly faces again! The staff are great - helpful, professional and friendly and the waiting area with complimentary coffee is a relaxing place to sit whilst your car is in the workshop. Great work all round from everyone!

Respuesta de Evans Halshaw - Vauxhall Leeds
Extremely friendly staff were most welcoming, and were able.to answer a.couple of questions. On completion of my cars 1st service was taken out to my car by a member of staff.

Respuesta de Evans Halshaw - Vauxhall Leeds
My car was in for service recently Julie and the rest of the service team were very helpful friendly and proffesional

Respuesta de Evans Halshaw - Vauxhall Leeds
Very professional staff, kept me updated. Would recommend them

Respuesta de Evans Halshaw - Vauxhall Leeds
Great service very helpful & friendly staff would thoroughly recommend then

Respuesta de Evans Halshaw - Vauxhall Leeds

Respuesta de Evans Halshaw - Vauxhall Leeds
Booked my car for annual service and MOT. Julie worked with me to find a suitable date and time.
Service from staff at the phone, service desk and techs is always friendly, professional and courteous.

Respuesta de Evans Halshaw - Vauxhall Leeds
Usually excellent service, unfortunately this time I waited nearly 2 hours to get the car after being told it would only take 1 hour.

Respuesta de Evans Halshaw - Vauxhall Leeds
Great service seamless from start car was sent back all cleaned out and polished staff friendly and helpful

Respuesta de Evans Halshaw - Vauxhall Leeds
Great contact and updates from start to finish of the service off my car Wendy was very helpful and made everything easy for us

Respuesta de Evans Halshaw - Vauxhall Leeds
Recently had an MOT at evens Halshaw. Very quick service and easy to book. Got me in the next day.

Respuesta de Evans Halshaw - Vauxhall Leeds
Sarah was very helpful on the service reception when i brought my car in for it's second service.I have always bought my new cars from evanshalshaw and will continue.Thanks again.

Respuesta de Evans Halshaw - Vauxhall Leeds
Billy went above and beyond for us, nothing was too much. From taxing the vehicle to ensuring we had enough charge to get the 80 miles home. He was great and we love our new Peugeot.

Respuesta de Evans Halshaw - Vauxhall Leeds
Recall was dealt with very efficiently and on a good time scale.

Respuesta de Evans Halshaw - Vauxhall Leeds
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.