As I’m only doing a small render job I only need a few beads which I ordered easily on the website at 9-00am Tuesday the delivery was by courier at no extra price and I was surprised when it arrived... Ver más
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Consulta las opiniones de los clientes
I don't do many reviews but I do feel these guys are worth a bit of praise. Although I am just a DIY'er and occasional customer - I have used EWI store a few times now and they've always been really h... Ver más
pretty poor & sloppy. Sent wrong product on first order. On later email query, didn't bother answering questions & instead fired through a quote ignoring my query & failing to apply agreed discount.... Ver más
La empresa ha respondido
Excellent service. Very happy, I only needed a couple of pieces of trim, lots of other places selling it in a pack of 10 only. I purchased two different render trims for delivery, arrived in a couple... Ver más
Información sobre la empresa
Escrito por la empresa
External wall insulation company based in Chessington and Aylesbury.
Información de contacto
Unit 1/2 King Georges Industrial Estate, KT9 1TT, Chessington, Reino Unido
- 02033974067
- sales@ewistore.co.uk
- www.ewistore.co.uk
4,4
Excelente
356 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Arrived quickly and delivered securely…
Arrived quickly and delivered securely so guarantee no damages
Excellent service and excellent quality paint
26 de septiembre de 2020
Opinión espontánea
Respuesta de EWI Store
Thank you ! we're glad you are happy with your order :)
Poor customer service
Items purchased arrived on time but all but two bags were split open and unusable. Complained to the company who said it had to be by email with photos- ok no problem all was sent off but no reply at all. Chased things up with yet another phone call and was told that they would replace the goods which was fair enough but delivery would not be until the following Tuesday. so No gear and a job delayed due to badly packaged delivery and a four day plus wait for replacement items.
The product was ok - not brilliant but the customer service was some of the worst I've come across. Email has still not been responded to ( it had other complaints in as well as the pics of damaged goods) happy to take your money but slow to put things right.
23 de septiembre de 2020
Opinión espontánea
Respuesta de EWI Store
Hi Mike, I'm really sorry this has happened. I will feedback this to the team to ensure they respond swiftly to emails. We hope to provide you with better service the next time around :)
Excellent attitude and helpful advice.
15 de septiembre de 2020
Opinión espontánea
Respuesta de EWI Store
Thank you Mark!
Good overall
Good range of products, reasonable prices, quick delivery, but three of of the undercoat bags torn and leaking. Too much effort and delay to return those, which EWI store may well be relying on. Even so, good overall.
15 de septiembre de 2020
Opinión espontánea
Respuesta de EWI Store
I'm really sorry to hear about your bags being torn, please contact us at sales@ewistore.co.uk so we can try to resolve this for you. I'm glad your overall experience was positive :)
Received good responses to queries and…
Received good responses to queries and goods shipped out promptly
14 de septiembre de 2020
Opinión espontánea
Respuesta de EWI Store
Glad to hear it! :)
Impressed.
The phone was answered quickly, they were polite and helpful. The goods arrived when they said they would.
Impressed.
12 de septiembre de 2020
Opinión espontánea
Respuesta de EWI Store
Thank you Nick! :)
Prompt and knowledgeable service
9 de septiembre de 2020
Opinión espontánea
Respuesta de EWI Store
Thank you!
Excellent service and lead time on…
Excellent service and lead time on goods.
9 de septiembre de 2020
Opinión espontánea
Respuesta de EWI Store
Thank you Steven!
Great service always with a smile and…
Great service always with a smile and good banter great product knowledge, and good stock levels
9 de septiembre de 2020
Opinión espontánea
Respuesta de EWI Store
Thank you!
Respuesta de EWI Store
Thank you!
No sign of my order
No sign of my order, no response to my messages, no clue if I'm actually going to receive anything.
1 de septiembre de 2020
Opinión espontánea
Respuesta de EWI Store
Hi Chris, I'm sorry to hear this, have you tried contacting us on 02033974067 so that we can resolve this for you? Wish you a pleasant day.
Found the ewi store in chessington…
Found the ewi store in chessington staff very helpful in every way ,about materials and about how there product works and specialty matt
31 de agosto de 2020
Opinión espontánea
Respuesta de EWI Store
Thank you for your feedback we are more than happy to help :)
Great supplier
Clear & informative website with information videos on products. Straight forward order process & communication from the delivery driver before he arrived allowing me to get home for his arrival.
28 de agosto de 2020
Opinión espontánea
Respuesta de EWI Store
Glad to hear our team are going the extra mile for you :)
The best supplier of building…
The best supplier of building materials!!! Highly recommended!!!
27 de agosto de 2020
Opinión espontánea
Respuesta de EWI Store
Thank you Marcin!
Good price Fast delivery Would recommend
27 de agosto de 2020
Opinión espontánea
Respuesta de EWI Store
Glad you would recommend us! Thank you Richard :)
Excellent service
Excellent service, prompt delivery and good advice.
27 de agosto de 2020
Opinión espontánea
Respuesta de EWI Store
Thank you Joanne!
Respuesta de EWI Store
Glad you like our products! Thank you for your review :)
Excellent product and a very…
Excellent product and a very professional company to deal with
27 de agosto de 2020
Opinión espontánea
Respuesta de EWI Store
Thank you Neil! Glad you like our products :)
Matt Hall....
Matt Hall....
Top lad. Matt has looked after my Company Tobrace Builders Ltd, from start to finish. Brilliant service, nothing too much trouble, great pricing, quick delivery...
Highly recommended, 5*
26 de agosto de 2020
Opinión espontánea
Respuesta de EWI Store
Thank you Tom!
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