Excellent service from the start of my order to the delivery. Got informed every step of the way of all developments of my delivery. The two guys who delivered my freezer are a credit to your compan... Ver más
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Consulta las opiniones de los clientes
I have been renting from this company for many years and I have never had any bad experiences with them . If any issues occur they rectify it. All staff is friendly and understanding. Today the delive... Ver más
Terrible service , terrible second hand products which they don’t fix or replace . Still trying to charge me for a broken washing machine which was sent back years ago . I’ve had to close my bank acco... Ver más
I had to deliver drivers today Aaron and Chris , they are two amazing guys , always come in smiles and manners , fitting my cooker today so happy with it x
Información sobre la empresa
- Servicio de alquiler de electrodomésticos
- también en la categoría
- Atención al cliente de electrodomésticos
Escrito por la empresa
Electrical appliances available for rent - including kitchen appliances, televisions, home entertainment and technology.
Información de contacto
Martells Barn, CO77RU, Ardleigh Colchester, Reino Unido
- 01206794905
- info@expressappliances.co.uk
- www.expressappliances.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 12% de las opiniones negativas
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First time renting an appliance and I…
First time renting an appliance and I am so happy! So easy to apply, delivery was free and bang on! Messaged before delivery, they carried it in, no sweat and its a wicked machine! Very happy and would recommend! 🌸
Professional and helpful …
The 2 guys who diverered and install my washing machine were very professional and helpful and very friendly. I would highly recommend your company to friends and family. Thank you so much
Chris and Aaron delivered my tumble…
Chris and Aaron delivered my tumble dryer this morning. They were so lovely , chatty and happy even with myself being the first delivery early.
No complaints here. Thanks guys 👏
Terrible customer service
Ordered a laptop got a delivery date but the day before the booked delivery i got an email to say it was delayed and would be delivered the following week on the Tuesday, then on the Sunday I got an email to say it would be delivered on the Monday (today) and I would receive an email Monday morning with a timeslot, no email arrived so I rang them to be told the laptops have no chargers and they might receive them tomorrow (tuesday) so the laptop might be delivered Wednesday. If I hadn't rang i would have sat in all day tomorrow as well for nothing and nobody would have bothered to let me know, im sorry but that is terrible customer service and very disappointing ive closed my annual leave from work to wait for a delivery that was never coming anyway. I've cancelled the order as im not prepared to sit around wasting my days on delivery's that may or may not turn up. You need to do better this is unacceptable.
This company is a complete joke
This company is a complete joke . I ordered a device filled in the application I had to put my bank details they debited the money within seconds and asked me to download proof of id . I tried this repeatedly nothing didn’t work . I tried chatting to them was told how many days it would take to be resolved. When I was in the middle of answering them I got a message saying I hadn’t completed the order form . I actually filled it in 2 or 3 times . I started getting messages from the server saying my messages were blocked . I gave up asked for I refund .i sent several messages and I kept getting one back saying I hadn’t completed the order I had sent my id . I gave up after all this hassle . It was £22 . Today I got an email asking if I would like to complete the order to send my id . I also got one saying it takes seven days for a refund . This has actually come and gone . Thanks but no thanks !!!
Communication not great
Communication not great still waiting for a refund after a week. Told me thier machines are down. Will be calling again at some point
UPDATE review
first time round like my first review said was awful by 2 guys, but today 2 different workers came to install, and actually talked me through why it was fitted wrong and what to do, and how it works, they fixed the problem within a second, and were really helpful and quick! they even stayed to make sure it worked and it did, due to the last guys rushing and slacking the job half done, really friendly good service on their behalf! :)
Graet delivery and installation very…
Graet delivery and installation very helpful also helpful on phone overall a great experience.
Samsung S21 5g
Thank you so much I love my phone what a fantastic company and very good customer service 👏
I was happy with the freezer
I was happy with the freezer, and the delivery men were very nice and helpful, and made sure it was working properly, the company is fantastic and so friendly when you phone them and very polite and curtious
Product turned up ontime functions well…
Product turned up ontime functions well and the company were helpful and professional all the way. I would definetly recommend to a friend.
about spectacular everyone always…
about spectacular everyone always disregards my feelings this company took mu adhd into account
Had no problem with the delivery n the…
Had no problem with the delivery n the device is perfect
Polite
Polite, courteous, delivered as requested, brand new item, works great.
Great service and very happy with my…
Great service and very happy with my fridge freezer thank you so much
2 nd item I’ve had from express…
2 nd item I’ve had from express appliance there delivery service is 10/10 so helpful friendly
Just been scammed!?!
Just been scammed. Ordered a phone, paid £25 upfront. Got accepted then it was meant to be delivered today. I got a message from DHL stating they couldn't find my address. There was literally no delivery attempt made whatsoever. I have a ring doorbell camera so even checked footage and there was no DHL van anywhere on my street. I can't even reschedule or change delivery. So basically this site has scammed me as I am not receiving the item..
I have found express appliances to be…honest
I have found express appliances to be honest and very helpful and quick at sorting out any problems also they are always on time when delivery slot is offered
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