Friendly customer service, fast delivery time, and affordable payment plans. When we were looking for a new sofa suite we wanted somewhere we could trust. This was our first time using EZ living and w... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 4 Shane Retail Park, Boucher Road, BT12 6HR Belfast, Northern Ireland, GB
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Consulta las opiniones de los clientes
My husband & I called into the Boucher branch of ezliving… we found a beautiful dining table & chairs… Jonny H was fantastic… absolutely no hard sell and no chasing us around the shop. Professional,... Ver más
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Great quality furniture with a massive choice. Jonny H was exceptionally helpful with a massive product knowledge. Could not have been more helpful. We would thoroughly recommend everything about our... Ver más
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Was served by lovely gentleman called Jonny Harrison. Very informative and had great knowledge on our purchases. Very straight forward purchase on our furniture and explained process of delivery and... Ver más
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Información sobre la empresa
Sobre EZ Living Interiors - Boucher Road
Escrito por la empresa
Discover your new home at EZ Living Interiors
A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.
Información de contacto
Unit 4 Shane Retail Park, Boucher Road, BT12 6HR, Belfast, Northern Ireland, Reino Unido
- +442890662265
4,9
Excelente
2 mil opiniones
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Poor Customer Service
I paid for delivery of goods ( bought 01/08/26) - based on 7-10 days delivery.
By August 14th they hadn’t arrived . I rang your store on Boucher Road , Belfast to be told that I would get a text to confirm delivery following week on Monday or Tuesday - by Thursday I called again to be told it would now be the next week ( Tuesday) for delivery. This was too late for me so I drove you your Warehouse to try and fit in my Carr . In the end only 3 of 6 kitchen bar stools fitted but I was assured the other 3 would be delivered on Tuesday August 25th . I have just received another text saying it will now be Friday August 28 th! Apart from it not suiting on the day this is now 2 weeks after date zi paid for promised delivery . N.B when I asked would I get a refund if I had to collect in my own car I was told that would not be possible . As you can imagine I am less than impressed by EZ living interiors service levels!
NOT PROVIDING DELIVERY SERVICE PROMISED. HAVING YO COLLECT IN MY OWN CAR ( Now it will be twice) TAKING MY MONEY FOR DELIVERY SERVICE BUT WHEN NOT PROVIDED INTEND TO RETAIN IT! All round a dreadful example of customer service and total lack of either interest or consideration for your duty of care to a client
1 de agosto de 2026
Respuesta de EZ Living Interiors - Boucher Road
Hi Declan,
Thank you for reaching out
I would love to offer my support and rectify the experience!
If you would contact me on: customercare@ezlivinginteriors.com, mark ''Trustpilot'' + your name and order number in the subject line.
This will allow me to look into the matter and offer the best steps to resolve the matter.
Kindest regards,
Customer Care | EZ Living Interiors
We went in looking for a desk chairs…
We went in looking for a desk chairs and a bed this lovely man mark was able to help us within minutes. We had a chair bed and desk picked and this man was so helpful and helped us within minutes and helped with prices and making sure we didn’t make the wrong decision. The boucher road is where you need to be with mark for someone helpful and jolly! Thank you mark
21 de agosto de 2026
Opinión espontánea
Respuesta de EZ Living Interiors - Boucher Road
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Staff were very patient and attentive…
Staff were very patient and attentive informing us of all details we required. Were a credit to the company
31 de julio de 2026
Respuesta de EZ Living Interiors - Boucher Road
Hi Alexander,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Kirk
Kirk, the EZ Living Technician, quickly dealt with a production fault on one of four chairs that had been delivered and assembled by staff who had been unable to rectify the fault. Kirk, was pleasant, efficient and helpful. I was very pleased with the way he dealt with the problem.
18 de agosto de 2026
Opinión espontánea
Respuesta de EZ Living Interiors - Boucher Road
Hi John,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Respuesta de EZ Living Interiors - Boucher Road
Hi Phil,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
We were very impressed by the store
We were very impressed by the store, style and quality with a wide range of themes and colour combinations. We purchased a little garden furniture set which we spotted on display just as we were leaving. Simon, Our assistant was most informative and helpful. Delivery scheduled for early Sept which we are ok about. Pleased that delivery is free.
15 de agosto de 2026
Opinión espontánea
Respuesta de EZ Living Interiors - Boucher Road
Hi Mae,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Very helpful customer service people…
Very helpful customer service people (especially Simon at the Boucher Road store), making sure we got exactly what we wanted. Made sure we knew all the practicalities of our purchase and offered advice to make sure we were happy going forward.
9 de agosto de 2026
Opinión espontánea
Respuesta de EZ Living Interiors - Boucher Road
Hi Stuart,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Visit to Boucher Road Store
The store (Boucher Road) was very pleasant to visit. It was well laid out and obviously well looked after. We were acknowledged but allowed to take a look around in our own time which I like. Simon was very helpful even making us a coffee and engaged us in pleasant conversation while being very helpful during the sale. He also followed up with a phone call afterwards to give further info and help on the delivery. Everything went as he advised and I would be more than happy to recommend the shop and Simon to family and freinds.
1 de agosto de 2026
Opinión espontánea
Respuesta de EZ Living Interiors - Boucher Road
Hi Rosie,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Respuesta de EZ Living Interiors - Boucher Road
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
I love the outlet.
21 de julio de 2026
Respuesta de EZ Living Interiors - Boucher Road
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
A good purchasing experience with EZ Living
Staff very helpful and accommodating. The range of merchandise is excellent and when I chose and ordered what I needed (dressing table vanity mirror) I was able to pick it up at the retail store rather than having to go further afield to the depot. I was kept well informed of the progress of my order, and alerted as soon as it was available to collect. As an already returning customer, I would definitely shop at EZ Living in the future.
24 de julio de 2026
Respuesta de EZ Living Interiors - Boucher Road
Hi David,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Jonny H served us in the Belfast…
Jonny H served us in the Belfast Boucher Road Store and he was amazing! So helpful and quick to answer questions.
25 de julio de 2026
Opinión espontánea
Respuesta de EZ Living Interiors - Boucher Road
Hi Aislinn,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Really good experience
We bought a lovely sofa bed at Belfast EZ store. The staff couldn't have been more helpful Jonny H was so kind and calm, but he knew his products inside out and took us through every aspect of purchase and delivery with both professionalism and human warmth. Was so glad, we chose going to the store rather than just buying online. We got to try the sofa bed out and be sure it was what we wanted. Excdllent service.
12 de agosto de 2026
Opinión espontánea
Respuesta de EZ Living Interiors - Boucher Road
Hi Mark,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
I was honestly pleased that there was…
I was honestly pleased that there was no sales person pestering me, I prefer to walk around a store at my leisure and if I want to buy i will approach a sales person myself.
The sales person was Cloe_Jasmin McCarroll.she was very professional, knowledgeable,friendly and chatty.
19 de julio de 2026
Respuesta de EZ Living Interiors - Boucher Road
Hi Mary,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Excellent service and staff a guy…
Excellent service and staff a guy called stevie sorted us out
19 de julio de 2026
Respuesta de EZ Living Interiors - Boucher Road
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Great local company
27 de diciembre de 2025
Respuesta de EZ Living Interiors - Boucher Road
Hi Joseph,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Our salesman was called Jonny H
Our salesman was called Jonny H. He was very helpfull without being pushy. It was nice speaking to someone who was very imformative. He was a great help regarding our choice of bed and mattress. It was a pleasure shopping in EZliving
21 de julio de 2026
Opinión espontánea
Respuesta de EZ Living Interiors - Boucher Road
Hi Anne,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
We travelled to the Boucher Road store…
We travelled to the Boucher Road store on Saturday looking for a sofa! We were greated by Simon who was very friendly and professional and helped us in our decision! He talked trough everything and helped us get sorted! While there we also seen an outside dining set which we purchased and Simon made this all very smooth and explain the waiting times etc. we had our two girls with us and was great with them also.
8 de agosto de 2026
Opinión espontánea
Respuesta de EZ Living Interiors - Boucher Road
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Highly Experienced & Personable Staff. Happy shopping experience.
Having visited several shops that day, in search of a new king-size mattress, we entered EZL as our last attempt that day. Immediately impressed with the layout & presentation we were then offered help & advice by Mark Trafford who was extremely knowledgeable, efficient & highly personable. He was able to guide us to several options which met our main requirements. There was none of the usual salesman spiel. We were then able to make our choice at the right characteristics & budget. The mattress was delivered as promised, 2 weeks later and we are well satisfied. "The Happy Captain"
22 de julio de 2026
Opinión espontánea
Respuesta de EZ Living Interiors - Boucher Road
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
great selection of furniture
great selection of furniture. Staff are very helpful. Store is very well laid out
19 de julio de 2026
Respuesta de EZ Living Interiors - Boucher Road
Dear Customer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
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