Formula One Autocentres - Cambridge 2 Opiniones 

133
TrustScore: 4.5 sobre 5

4,3

164-180 Histon Road, Cambridge, CB4 3JF Cambridge, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Formula 1 Autocentre, Cambridge are getting away with violent, rude behaviour and serious breach of section 49 Consumer rights Act 2015. Today's experience at the garage was so traumatic that it's t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Four tires fitted professionally and ahead of time. Friendly professional service. I would happily use these people again and recommend them to others.

Valorada con 5 estrellas sobre 5

After experiencing a blown tyre on the A14 in rush hour, we managed to "limp" to the Formula One Garage in Histon Road with the help of the RAC at 5.30pm. I cannot praise Owen, the assistant manager e... Ver más

Valorada con 5 estrellas sobre 5

Cambridge Histon Road: Mathew at this branch was excellent. I arrived early and he was right on to replacing my tyre and giving me some good advice re the wear. He was incredibly busy but was still a... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Estación de inspección de automóviles
  3. Mantenimiento y reparación de automóviles

Escrito por la empresa

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Escrito por la empresa

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Información de contacto

  • 164-180 Histon Road, Cambridge, CB4 3JF, Cambridge, Reino Unido

4,3

Excelente

TrustScore: 4.5 sobre 5

133 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(133)

5501 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I needed service & wheel alignment

I needed service, wheel alignment and battery put in. Spoke to Richard (little Richard! 😅) - gem of a man! Sorted all issues, job done to perfection, and with a smile. Prices are reasonable here.

Sometimes nice attitude and a good smile goes a long way. We're all too stressed with everything so it was a pleasant change to have a laugh. I have been coming to this formula one for years, and will continue to do so. Thanks Richard!

8 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I urgently needed a battery fitted and…

I urgently needed a battery fitted and they were very busy but they went out of their way to fit it for me. Put my mind at ease because I was worried about using my car with the battery keep running out of charge. Great bunch of guys!!!!! Thank you so much to Richard and crew.

2 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad service

24 de enero de 2024
Opinión espontánea
Logotipo de Formula One Autocentres - Cambridge 2

Respuesta de Formula One Autocentres - Cambridge 2

Dear Able,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Valorada con 5 estrellas sobre 5

Really helpful

Really helpful, sorted by problem quickly and professionally and were extremely reasonable. It was just a slow puncture but I wasn’t pushed with the hard sale to replace the tyre and would definitely go back when I do need new tyres. Thank you very much for your excellent service.

15 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly and efficient service

My appointment was for 1pm but I was a bit early but the guys there came over straight away and acknowledged I was there and made me feel welcome. All the guys were very friendly and explained what was wrong with my tyre which was a puncture and they fixed it without trying to sell me a new tyre. Very efficient & helpful
More importantly they made a big fuss of my dog which she loved.

30 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Service incomplete

Paid for a service - managed to find that the tyres needed replacing and charge me extra but don't appear to have done many of the checks on the list I paid for (didn't bother to check spare wheel, wipers, etc). Staff were unable to explain the "quality checks" which were performed to ensure service had been appropriately performed.

Response from F1: "Please contact our Customer Care Team by using the following link" - I had already contact customer care team and had asked for the manager to contact me

22 de noviembre de 2023
Opinión espontánea
Logotipo de Formula One Autocentres - Cambridge 2

Respuesta de Formula One Autocentres - Cambridge 2

Dear AA,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Valorada con 5 estrellas sobre 5

Super friendly

Super friendly, quick and helpful, “Womble”. (Yes, he said to call him that!”) found fixed my puncture in no time. Great service.

26 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I turned up announced on a Saturday…

I turned up announced on a Saturday morning, after limping my BMW M3 on a punctured rear, run-flat tyre, by making multiple layby stops on the A14, and using a small compressor.
The Histon Road, Cambridge branch devised a means for me to get a suitable run-flat delivered to their site, fitted and on my way, well before midday. It was great to be the recipient of such magnificent, proactive, problem solving, as well receiving important knowledge that BMW should have shared months previously when they had the chance. The situation was resolved by Formula One Auotocentres' "Big Rich and Kyle" - two fair-minded service agents with the bigger picture in mind throughout. Well Done!

18 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. I arrived late in the day yesterday with a slow puncture on my car. I called ahead to check they could fit me in - so I wouldn’t be stranded! The staff could not have been more helpful. It was a busy evening but they fitted me in after only a short wait. Quick and efficient service and I was soon on my way home. After a difficult week, I was really grateful for their help. Thanks guys.

12 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

F1 Histon Road Hero’s !!!!!

The guys at F1 Autocentre in Histon Road Cambridge have a heart of Gold, I will definitely come back there when I need to buy more tires, for MOT or service. I already had a spare used tire they fitted to my wheel free of charge when I got a puncture. Times are difficult for everyone so this act of kindness really made my day, my week. Thanks a million !!!!!! I help so many people in life . Receiving a bit unrequested help back is really amazing !!!!!!

9 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very pleased with service…

Rang up late afternoon on Sunday as had a puncture and Rich and Womble sorted it out for me. Really appreciate them squeezing it in last minute and very polite and helpful. Thanks :)

1 de octubre de 2023
Opinión espontánea

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