Formula One Autocentres - Chatham Opiniones 

96
TrustScore: 3 sobre 5

2,8

Maidstone Road, ME5 9SQ Chatham, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Would never recommend Formular One Chatham, was told wrong information that cost me more money and they just fobbed it off!! Avoid at all costs! Replying to formular1 I have reached out to Carel... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

On a recent visit to formula one. Very happy and impressed by all the staff. Especially the lady at the reception I had a flat tyre and was really stressed as I suffer with anxiety. Becky I’m sure h... Ver más

Valorada con 5 estrellas sobre 5

What great service. Wife had an issue with her bonnet release. She rang 2 garages and the dealership that couldn’t help. Becky and her team told my wife to bring it in to them and within an hour they... Ver más

Valorada con 5 estrellas sobre 5

Great customer service! Have always used this garage and have always been pleased with the service given. Attention to detail and very helpful and informative. Becky especially is great and very hel... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Estación de inspección de automóviles
  3. Mantenimiento y reparación de automóviles

Escrito por la empresa

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Escrito por la empresa

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Información de contacto

  • Maidstone Road, ME5 9SQ, Chatham, Reino Unido

2,8

Medio

TrustScore: 3 sobre 5

96 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,8

Todas las opiniones

(96)

5475 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Next day service, perfect and correct price.

Arrived on the Sunday with a repaired tire. Lovely lady on the desk said they would probably not be able to fit me in, so to avoid that I wait just-in-case she booked me in first thing Monday morning. Job was done Monday as advertised but quicker. No issues, price was as agreed on Sunday, car was fine, very happy. Definately will go back.

2 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Always a fantastic service

I called to book a service at my local garage in Chatham and staff were so helpful and friendly, nothing was too much trouble. Graham the manager always goes out of his way to make sure my car gets sorted at convenient times for me and the service is always fantastic!

14 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Knowledgeable and friendly staffs

Lovely staff, very helpful and knowledgeable. Becky, such a lovely person, she made sure I understood what was going on with my vehicle. Regardless how busy it was at the center and understandably quite stressful, Becky did not rush and was patiently explaining the details :)
When I went to pick up my car, Becky, one of the Engineers and I had a full on conversation about bikes and cars! Its nice to have that human side when receiving a service. Thank you for the maintained great service. Always highly satisfied with their service.

25 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

Excellent Service, Very Friendly and Qualified Staff, have been having my car serviced more than ten years, never had any problems.

Highly Recommended!!!

12 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely lady on reception was quick to…

Lovely lady on reception was quick to book me in and explain that there might be a little delay, which wasn't an issue. Chap replacing my tyre noticed the wear pattern and did an alignment check for me and recommended i get it done sooner rather than later, but no pressure to do it immediately. All done in about 45 mins and a very reasonable quote for the other tyres and alignment.

21 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Can't open a bonnet..... Wow....

Booked our car (a 2005 mini) in for an MOT using the online service, very straightforward and easy and the price was good too. When it came to the day I received a call at work from my wife who took the car in saying they couldn't open the bonnet.....? 5 mins it was on the ramp before they decided it wasn't worth their while to do it and were taking it off the ramp whilst my wife was on the phone to me. 'Apparently' 4 people tried to open the bonnet including 3 vehicle Technicians but nobody could. My wife explained "you pull the lever and the lift the catch under the bonnet" whilst I was on the phone and this was met with a sarcastic "I know how to open a bonnet" well clearly they don't and I told my wife not to let them do anything on the car if they don't even know how to open it. Funny thing is we took it somewhere else and the female technician opened it straight away putting those 'lads' to shame. Won't use again as waste of time and pretty useless team in Chatham.

12 de diciembre de 2021
Opinión espontánea
Logotipo de Formula One Autocentres - Chatham

Respuesta de Formula One Autocentres - Chatham

Dear Paul,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Valorada con 5 estrellas sobre 5

All positive

Phil and his team provided me with good advice and service on the installation of all season tyres on the family chariot.
Wheel alignments were carried out and a marked improvement on the drive is now clearly evident.
I’ll be back again.

13 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

They fixed my puncture promptly

Suddenly called on them to fix a puncture at the beginning of a long journey. Despite being heavily loaded with work, they fitted me in quickly and I was on my way after an hour. And they mended the puncture and resisted the temptation to try to sell me a new tyre. Thanks especially to Pete who handled!

6 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Chatham Crew are amazing!

I have used the Chatham branch several times now and have always had a brilliant experience! They are always manic busy, but the guys there are always so helpful and really go out of their way. They will always try and save you money if they can, ie repair rather than replace.
I wouldn’t hesitate to return here again and again for all of my cars’ needs!!!!

3 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid Chatham branch

Hassle free online tyre purchase. Useful choose and book appointment however Chatham branch do not honour/accept online bookings. Rude unhelpful branch manager. For a couple of £ extra would avoid inconvenience

19 de octubre de 2021
Opinión espontánea
Logotipo de Formula One Autocentres - Chatham

Respuesta de Formula One Autocentres - Chatham

Dear Jon,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Valorada con 3 estrellas sobre 5

They try, but you cant just add stuff to a quote without asking first

Definately wont use again, added stuff to my quote without asking, 20 something pounds for 2 wipers! then when i said i didnt want those hugely overpriced extras, was told no problem, they will remove and then re fail the mot! Basically giving me no option but to pay or have an illegal car as they didnt say untill late in the day, luckily i had wipers i had already purchased at home (less than £10) and took them with me, but i imagine most people would just have to pay extra with no choice, could easily have phoned at any point in the day to ask, as they had called the day before to try and rebook the mot due to staff shortages, i will say in their favour they did try and fit my repairs in on the same day due to other cancellations and managed to keep my alreacy booked mot on the same day, and this is why its not a one star review, but as said at first, i wont be back

18 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Won’t be using again ever............

On Friday my son cleaned and polished every inch of his first car and took photos of his pride and joy. The car was taken into Chatham formula one. My husband picked the car up on the Saturday. My son inspected his car on return there was scratches on the front bumper, like it had been scraped on concrete. My son phoned and was advised to go back. My husband took him and at the front desk it became apparent that the manager refused to come out and take the complaint. As it turns out he was the one that drove it out of garage to the street to park it up.

28 de febrero de 2021
Opinión espontánea
Logotipo de Formula One Autocentres - Chatham

Respuesta de Formula One Autocentres - Chatham

Dear Kelly sayers,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards

Customer Care


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