Formula One Autocentres - Hertford Opiniones 

170
TrustScore: 3.5 sobre 5

3,3

80 WARE ROAD, HERTFORD, SG13 7HN HERTFORDSHIRE, GB


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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Incorrect tyres Website sent wrong tyres despite correct size being entered, had to pay again and await refund of original purchase. Very disappointed

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had at puncture in my car at 5:15pm on a Friday with a big motorway drive ahead of me the next morning. Phoned F1 in Hertford in desperation. They immediately said bring the car down. They had it fixe... Ver más

Valorada con 5 estrellas sobre 5

Problems removing rear tyres on MGtf which took some time but new tyres fitted and work completed satisfactorily and with good feedback. Have used F1 in Hertford on a number of occasions over past ye... Ver más

Valorada con 5 estrellas sobre 5

I’m not really car savvy so when it came to ordering tyres I wasn’t sure what I was doing. The service I received from Christine was incredible. She didn’t make me feel silly, talked me through every... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Estación de inspección de automóviles
  3. Mantenimiento y reparación de automóviles

Escrito por la empresa

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Escrito por la empresa

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Información de contacto

  • 80 WARE ROAD, HERTFORD, SG13 7HN, HERTFORDSHIRE, Reino Unido

3,3

Medio

TrustScore: 3.5 sobre 5

170 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,3

Todas las opiniones

(170)

5230 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

First class service

Contacted Formula One Monday morning 30th September. I had a accident in my car and needed 2 tyres asap,.Jake quoted + ordered them for me. They were fitted the same day and I collected the same day wheels were also realigned. First class service I was really impressed.

30 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rude rude and arrogant

Terrible manager whose customer service is absolutely disgusting. Tried to belittle me because of the car I took in. And how much he earns because it makes him better than you. Biggest laugh was he reckons he’s on a 100k a year 🤣🤣🤣
It doesn’t matter what you drive or what you earn you should treat every customer with respect and actually do the job that you were asked to do.

27 de septiembre de 2024
Opinión espontánea
Logotipo de Formula One Autocentres - Hertford

Respuesta de Formula One Autocentres - Hertford

Dear Ian,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Valorada con 5 estrellas sobre 5

It’s quite overwhelming going to a…

It’s quite overwhelming going to a garage as a woman that knows nothing about cars, but Jake and the team have been really friendly and provided a great service at a really good price on both occasions. Thanks guys!

2 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

As usual very helpful and kept me…

As usual very helpful and kept me informed regarding my MOT and service.
I have used the Hertford branch many times over the years and always found them very fair and honest.

16 de agosto de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Had a full service and mot in March…

Had a full service and mot in March 2024. Didn't change air filter oil filter spark plugs and failed mot then passed it then just found out battery is loose because they hadn't even put battery clamp to hold down battery back on. So that's a fail so they passed the mot then failed it them self's straight after. I only found out because the car was misfiring due to spark plugs not being replaced and the garage I took it to said your battery isn't even clamped down bareing in mind they changed the battery as well that is looseing voltage!! Total bodge up job garage I'd give them no stars at all total incapable of doing a service and mot stick to tires lads that's all you can do if that at all.

I'm writing this to warn other drivers thinking of taking your car here take it somewhere professional and reliable honest decent garages are around if you want to keep going back for work missed and faulty parts and no apologies for damaging your car then by all means go formula one autos in Hertford.

This is the third bad review I have written the review before I got taken down which was ball joints replaced went to work and transmission fluid was all over the road car seized up because they didn't connect it properly after the work they did .

That's my second warning and the third is they left the car on all night so went to pick it up and the car wouldn't start because they flattened the battery which they replaced it's losing voltage and they didn't clamp it down and the clamp is lost so that's a failed mot .

I'm hanging my head in shame for them right now I'm calling the motor ombudsman and this place shouldn't even be open total disservice .

Reading through some of these reviews it sounds like they can't do tires either why are they allowed to do this to people's cars ?

Formula one rang me and refunded me for work done by previous employees and is now under new management . They also carried out full service for free for me and apologised for the previous employees .

Fair play to the new manager there he made a effort unlike the previous manager.

14 de julio de 2024
Opinión espontánea
Logotipo de Formula One Autocentres - Hertford

Respuesta de Formula One Autocentres - Hertford

Dear D w W,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Valorada con 1 estrellas sobre 5

Avoid Avoid Avoid!!!!!!!!

Avoid Avoid Avoid!!!!!!!!!
Unfortunately i have to rate 1 star as not allowed to rate 0. Brought 2 brand new tyres from this garage £300 with fitting,drove home,awoke next day one was flat,returned to the garage they had a look and i was told sorry wasnt fitted correctly,got home other new tyre was now flat went back again to be rudely told i would have to leave my car allday for them to check no apology just horrible experience! save save save you time and more importantly your money and go elsewhere!

4 de junio de 2024
Opinión espontánea
Logotipo de Formula One Autocentres - Hertford

Respuesta de Formula One Autocentres - Hertford

Dear Nennene,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Valorada con 5 estrellas sobre 5

Great service

I booked in a tyre repair and the staff were really friendly and the manager was polite, friendly and professional, the service was quick and I was dealt with promptly.

16 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mothering Sunday puncture

Mothering Sunday, rugby fixtures, rain and a slow puncture! Once again the lads at Formula1 autos got me out of trouble in time for Monday school run! This is not a one off I have been a customer for many years! I can’t thank Leon and Dom enough for the help they offered me yesterday. Thank you!

10 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely shocking

Absolutely shocking. No pride in work terrible service rude and they lie about what needs doing. When I went to pay for there terrible work was about 5 other people complaining. Really don't know how there still open. Use at ur own risk you've been warned. And definitely don't let rick touch ur car use one of the other clowns

18 de febrero de 2024
Opinión espontánea
Logotipo de Formula One Autocentres - Hertford

Respuesta de Formula One Autocentres - Hertford

Dear Bradley,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

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