Formula One Autocentres - Rayleigh Opiniones 

44
TrustScore: 4.5 sobre 5

4,5

403 RAYLEIGH ROAD, EASTWOOD, SS9 5JG LEIGH ON SEA, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Brilliant service as always. Formula one do all the work on our cars. Went in today with a panic as back tyre had a nail in and was flat and in no time Alan had it sorted for me. 10/10 service and ke... Ver más

Valorada con 5 estrellas sobre 5

Customer service skills and approach from Alan (Manager) were superb. Required tyre (not in stock) was quickly ordered and then fitted within 24hrs. Very competitive price (saved over 35% from main ag... Ver más

Valorada con 1 estrellas sobre 5

Booked for a tyre to be changed. Turned up on the agreed day and time, got turned away as they advised they were too busy. Reluctantly I booked for the next day after rearranging my work, exactly the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Super helpful and knowledgeable team! Really impressed with the service offered at Rayleigh from our phone call regarding error messages on our car dash. Car was seen that night and needed one new bat... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Estación de inspección de automóviles
  3. Mantenimiento y reparación de automóviles

Escrito por la empresa

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Escrito por la empresa

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Información de contacto

  • 403 RAYLEIGH ROAD, EASTWOOD, SS9 5JG, LEIGH ON SEA, Reino Unido

4,5

Excelente

TrustScore: 4.5 sobre 5

44 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(44)

5475 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great customer care

Went in today for a puncture repair. Got me straight in and done straight away! As I am a regular customer here they didn’t even charge me anything! These guys always go above and beyond for there customers, especially Flynn who works in the office. If I could give 6 stars then I would

22 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Came in today for a check over

Came in today for a check over, also had a rear light not working. They put a new bulb in and didn’t even charge me! This garage always looks after me and I will not go anywhere else. 5 star performance as always

18 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super helpful and knowledgeable team

Super helpful and knowledgeable team! Really impressed with the service offered at Rayleigh from our phone call regarding error messages on our car dash. Car was seen that night and needed one new battery and alternator that they replaced the next day and due to complexity of car even stayed late to get the job finished. Big shout out to Grant and the Rayleigh team! Thank you from Pearl and Carter Carriage Occasions LTD

15 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great

Great, speedy service, staff polite and helpful.
Online booking service works brilliantly, new tyre booked and paid for a few days in advance, 15 minutes in the garage all sorted. Can't fault it!

15 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had to pop in today as it turns out…

Had to pop in today as it turns out changing a headlight bulb on a Mondeo is more challenging then I thought it was gonna be

The staff were incredibly helpful, polite and professional, especially a gentleman called Micheal who could not do enough and literally went above and beyond to get me an me daughter back on the road safely. Would absolutely 100% Recommend this garage to anyone and plan to go back there in the future for any mechanical issues.

28 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly and professional.

Really great service from these guys. Always friendly and knowledgeable, and will always do their best for you. Great communication and very competitive prices. My car will be serviced by no one else.

2 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid this place

Avoid this place. Ordered and paid for my tyres online, took time to travel to the fitting centre who after keeping me waiting for 15 mins told me they didn't have my tyres in stock even though I'd ordered and paid for them in advance. Shockingly bad customer experience. Don't waste your time with these amateurs.

16 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Was told they’re too busy to do my work

Booked for a tyre to be changed. Turned up on the agreed day and time, got turned away as they advised they were too busy. Reluctantly I booked for the next day after rearranging my work, exactly the same scenario - turned up on time and advised they’re too busy. Absolutely shocking to mess customers around in this way, never going back, cancelled the order and going somewhere else. Not even an apology, just like it or lump it attitude. Disgusting.

23 de noviembre de 2023
Opinión espontánea
Logotipo de Formula One Autocentres - Rayleigh

Respuesta de Formula One Autocentres - Rayleigh

Dear Tom,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Valorada con 2 estrellas sobre 5

Not a good start really

Not a good start really. Great booking a time slot, except when I arrrived I was greeted with I’ll be at least an hour wait before we can look at it. Forget it I’ll come back tomorrow I said. You can have anytime he said. 4:15pm please. Sorry can’t have that it’s gone! Unbelievable!! 4:45pm I arrived. 20 minutes has already passed and not a stitch happening. Asked the receptionist who said we’re work as quick as we can! Really. Didn’t exactly look rushed off their feet. Had a bad experience here before years ago and said I’d never come back, wish I hadn’t. Only getting 2 stars for the price but as they say you pay peanut and you get monkeys!!! I’d avoid personally

Update: 45minutes so far for 2 tyres! Gonna be a long evening.

Update 2: So it took an hour 2 fit 2 tyres. Crazy. But then when it got better. Young lad come to ask if I’d like my spare putting back under the carpet in the boot. Well that is where it lives so yes please. Then it sits on ramp while he’s on his mobile. Returned to reception to ask what the hold up was. Sorry sir but he can’t drive it out as he doesn’t have a drivers license. You really couldn’t make it up!!

27 de octubre de 2023
Opinión espontánea
Logotipo de Formula One Autocentres - Rayleigh

Respuesta de Formula One Autocentres - Rayleigh

Dear David,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Valorada con 1 estrellas sobre 5

Awful - never again!

Awful. I will never visit this garage again. Service was cancelled hours after drop off, MOT done before service without asking me if I wanted to wait for it to be serviced.
They caused a fault on my car that resulted in a failed MOT and me driving unknowlingly with a major fault. They also left my car dirty, and with low tyre pressure. Very poor service!

4 de agosto de 2023
Opinión espontánea
Logotipo de Formula One Autocentres - Rayleigh

Respuesta de Formula One Autocentres - Rayleigh

Dear Laura,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Valorada con 5 estrellas sobre 5

Air con regas

Really good service got my air con done by Jordan called up and got booked in within a few hours and good all round couldn't believe the price thank you

8 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Jordan was very helpful with more than one issue recently. I would definitely recommend this branch of Formula One !!

7 de julio de 2023
Opinión espontánea

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