Peaches & Cream Opiniones 

56
•
TrustScore: 3.5 sobre 5

3,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I visited the Liverpool store and was greeted by a lovely beauty adviser who showed me some of their new products. I bought the little pot of concealer balm which was available in 5 or 6 shades and... Ver más

Valorada con 5 estrellas sobre 5

Love Peaches and Cream I have shopped there for years. I usually shop in store but recently made an online order buying some items on offer in the Easter sale. My parcel was packed lovely but unfortu... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

They sent this tiny little pot in an absolutely huge envelope, charging me £3.50 for the postage. The pot is as small as my thumb nail. You haven’t addressed the issue of the size of the product... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

The sun tint that is advertised all over TikTok is horrendous, do not buy! It doesn’t blend at all just gathers in areas of your face, it doesn’t set - no amount of powders setting sprays etc will mak... Ver más

Información sobre la empresa

  1. Salón de belleza
  2. también en la categoría
  3. Industria cosmética
  4. Proveedor de productos de belleza
  5. Tienda de artículos de belleza
  6. Tienda de cosméticos

Escrito por la empresa

Peaches and Cream offers affordable, high-quality makeup you can trust. From vibrant eyeshadow pigments and glossy lip products to false lashes and vegan makeup brushes, we create beauty essentials that are cruelty-free and made to perform.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

56 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 71% de las opiniones negativas

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3,3

Todas las opiniones

(56)

13 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

LOVE the products & service

LOVE the products & service from Peaches and Cream! they constantly have amazing offers which are a shame to miss, I had an issue with one of my orders but it was soon dealt with via a quick email and this is why I will always come back to Peaches🖤 love love love xx

29 de julio de 2025
Opinión espontánea
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Respuesta de Peaches & Cream

Hi Rebekah, thank you so much for your lovely review. We’re thrilled to hear you enjoy our products, offers, and that our team could quickly sort your order issue. Your support means the world to us, and we can’t wait to welcome you back again

Valorada con 5 estrellas sobre 5

Great products-great experience

International ordering was super easy via website and I could easily pay with revolut.
Also, what stood out for me was how incredibly helpful the staff is. My order was processed by the local post office instead of fast delivery services as it usually does and I didn’t know. I told them my order never arrived and they immediately sent a new package! Which also arrived at the post office but I got the idea to check there personally and I managed to receive it.
They constantly checked in with me via emails to try to solve this misunderstanding.
🩷

16 de julio de 2025
Opinión espontánea
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Respuesta de Peaches & Cream

Hi Augusta, thank you so much for sharing your experience 💕
We’re delighted to hear that international ordering was easy and that our team could help resolve the delivery mix-up. We always aim to keep in touch and make sure our customers get their orders, so we’re glad everything worked out in the end. Your support really means a lot to us!

Valorada con 1 estrellas sobre 5

Placed an order and was super excited…

Placed an order and was super excited to receive it. I had no confirmation or tracking information sent to me but the money was taken from my account. Contacted customer services who were asking for my order number and address numerous times. They eventually came back to say that the order had been delivered, which it has not. The order was very important to me as the products were for me to do my aunties make up for her son’s wedding but they didn’t acknowledge this or care. They refused so far to issue a refund so I can buy new products, or send a new order and said the investigations could take 28 days. Terrible customer service and would not recommend ordering from them. Money gone with no products, shocking.

17 de julio de 2025
Opinión espontánea
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Respuesta de Peaches & Cream

Hi Lauren, we’re very sorry to hear about your experience and the frustration this has caused.
We are committed to investigating delivery issues thoroughly, which can take some time, but please be assured we take these matters seriously. If you haven’t already, we encourage you to contact us directly at post@fabulousmakeup.co.uk so we can work with you to resolve this as quickly as possible.

Valorada con 5 estrellas sobre 5

Amazing Quality Brushes & Excellent Customer Service

I ordered lots of brushes because I’ve heard the quality of Peaches & Cream Brushes are supposed to be amazing. As expected, once they arrived very quickly, they were amazing and applied my makeup seamlessly. I had an issue with the angled concealer brushes I had ordered and once contacting customer service they resolved my issue promptly and sent out replacements. Would definitely recommend!

17 de julio de 2025
Opinión espontánea
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Respuesta de Peaches & Cream

Hi Tanisha, thank you so much for your lovely review 💕
We’re thrilled to hear you’re enjoying your brushes and that they’ve been helping your makeup routine! We’re also glad our team could quickly sort the angled concealer brushes for you. Your recommendation means the world to us - thank you for your support!

Valorada con 5 estrellas sobre 5

Great brushes at a great price

Great brushes at a great price - had a small issue with one of them and they didn’t hesitate to replace! Brilliant customer service and business!

4 de julio de 2025
Opinión espontánea
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Respuesta de Peaches & Cream

Hi, thank you so much for your kind words! We’re really glad to hear you had another great experience with our customer service - your support means a lot to us 💕

Valorada con 1 estrellas sobre 5

I wrote 10 emails about my missing…

I wrote 10 emails about my missing order .
I payed my makeup brushes but when I got the package there were no brushes inside just some lipsticks .
It been more than 5 months and I haven't goste my order or any slutio of this problem.

30 de enero de 2025
Opinión espontánea
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Respuesta de Peaches & Cream

Hi Nina, we’re very sorry to hear about your experience and understand how frustrating this must be, especially given the time that’s passed. This is certainly not the standard of service we aim to provide.
We take missing or incomplete orders very seriously and would like the opportunity to resolve this for you. Please contact us directly at post@fabulousmakeup.co.uk with your order details so we can look into this immediately.

Valorada con 1 estrellas sobre 5

Won’t let me leave a TikTok review…

Won’t let me leave a TikTok review because too much time has passed, however your cream tint glaze bundle which I purchased is absolute dirt to the skin. It left my skin itchy and irritated which tells me it’s full of absolute crap! Cheap ingredients! Had my make up done in your shop in Liverpool too and the result was shocking, no care was taken and I was rushed out the door, beginner level make up artistry, cheap bottom level products you clearly use so as to maximise your income with no thought of the consumer, will never be back nor purchase any of your products, cheap dirt! And your make up “artists” are just as shit! All reviews from tiktok purchases are 5 star stop getting your employees, family and friends to leave reviews your products are dirt and so are your “make up artists” skills as I’ve had first hand experience! Absolute take on, peaches and scream!!!!!!

3 de marzo de 2025
Opinión espontánea
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Respuesta de Peaches & Cream

Hi Monk, we’re very sorry to hear about your experience and that our products and services didn’t meet your expectations. We take feedback like this very seriously, as the safety and satisfaction of our customers is always our priority.
We would like the opportunity to investigate this further and address your concerns directly. Please contact us at post@fabulousmakeup.co.uk with your order and visit details so we can look into this as a priority and work toward a resolution.

Valorada con 5 estrellas sobre 5

Best lip products around

Absolutely love the peaches and cream lip products, they are second to none and I've tried everything. Lips look a beautiful colour with all shades and really plump like I've had my lips done. My recent experience was fantastic. I ordered the lip set with liners and glosses. However, I received 2 sets of lip gloss and no liners. The products I received were worth more in value than I paid but I really wanted the liners too. I emailed about my order and spoke with Eve who immediately sent the liners out to me so i would receive them before my holiday. Absolutely exceptional service and products. Thank you again x

2 de mayo de 2025
Opinión espontánea
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Respuesta de Peaches & Cream

Hi, thank you so much for your wonderful review 💕
We’re thrilled to hear you love your lip products and that Eve could quickly sort the missing liners for you before your holiday! Your support means the world to us, and we can’t wait to see you enjoy all your shades. Thank you again for choosing Peaches & Cream x

Valorada con 5 estrellas sobre 5

Amazing company all round

I have a lot of peaches products as I absolutely love them. Ive put several orders theough via their website without any issues but recently an order wasnt delivered on the expected time frame. I waited a little while assuming it was a busy time for them but eventually emailed to let them know my order hasnt had any tracking updates. I had an email reply almost instantly and it was all sorted out and not only that less than 48 hours later i had a new order at my door with extra products to apologise. The best customer service i have ever received.

28 de abril de 2025
Opinión espontánea
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Respuesta de Peaches & Cream

Hi Katrina, thank you so much for your lovely review 💕
We’re thrilled to hear you enjoy your Peaches & Cream products and that we could quickly resolve the delivery issue for you. Your support means the world to us, and we’re so glad you’re happy with your order.

Valorada con 5 estrellas sobre 5

Great customer service

My original order was lost by Royal Mail which I tried to chase up and had no response so contacted Peaches and cream for help and they replied so quickly and resent the package and added a free gift which was lovely. Received the products (cream blush and lip blush) and I love them x

25 de abril de 2025
Opinión espontánea
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Respuesta de Peaches & Cream

Hi Ell, thank you so much for your lovely review 💕
We’re so glad we could help sort your order quickly. It’s wonderful to hear you love your cream blush and lip blush - your support means the world to us x

Valorada con 5 estrellas sobre 5

Really good products

Really good products
Amazing customer service
Fast delivery
They some of my favourite and staple products
I am a repeat customer and will be ordering again

29 de abril de 2025
Opinión espontánea
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Respuesta de Peaches & Cream

Hi Claire, thank you so much for your kind words 💕
We’re thrilled to hear you love our products and enjoy our service and fast delivery! Your continued support means the world to us, and we can’t wait to see you back for your next order.

Valorada con 1 estrellas sobre 5

I have order from them previously as…

I have order from them previously as well as now, however i have kept emailing them regarding no receiving my order, and someone had emailed me back to back straight away however after those two emails after getting my order number i had sent all evidence in and its been like 2 months now and no one got back to me. So poor. And it is my money and i still not got the products. Dragged it on! When they should have given me a solution.

30 de marzo de 2025
Opinión espontánea
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Respuesta de Peaches & Cream

Hi Sharmini, we’re very sorry to hear about your experience and completely understand your frustration. This is certainly not the level of service we aim to provide. We’d like the opportunity to investigate and resolve this for you as quickly as possible. Please contact us directly at post@fabulousmakeup.co.uk with your order details so we can look into this immediately.

Valorada con 5 estrellas sobre 5

Absolutely love peaches and cream

Absolutely love peaches and cream there products are outstanding and there staff are the most lovely people, customer service is second to none , very helpful happy to help if you have and issues which tbh I haven’t (a missing iteam during Easter sales ) which u can imagine how busy they were it’s an easy mistake, they sent lovely emails and a free gift for the mistake , not many places that are as helpful 💗 thank you peaches 🍑 can’t wait to order again x

27 de abril de 2025
Opinión espontánea
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Respuesta de Peaches & Cream

Hi Michelle, thank you so much for your lovely review 💕
We’re thrilled to hear you love our products and that our team could assist with your order. Your support means the world to us, and we can’t wait to welcome you back for your next order 🍑 x

Valorada con 5 estrellas sobre 5

Amazing Customer Service 5*

Love Peaches and Cream I have shopped there for years. I usually shop in store but recently made an online order buying some items on offer in the Easter sale. My parcel was packed lovely but unfortunately one of the powder compacts came damaged. I contacted customer services who quickly replaced my item and sent a free gift as well!
Quick, efficient customer service and great make up. Thank you

26 de abril de 2025
Opinión espontánea
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Respuesta de Peaches & Cream

Hi LB , thank you so much for your lovely review 💕
We’re so glad you’ve enjoyed shopping with us over the years and that our team could quickly resolve the issue with your order. Your support means the world to us, and we can’t wait to welcome you back again!

Valorada con 5 estrellas sobre 5

Brilliant company

Products are fab and great customer service will definitely be ordering again and trying more products :)

24 de abril de 2025
Opinión espontánea
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Respuesta de Peaches & Cream

Hi Peachypinky, thank you so much for your kind words 💕
We’re thrilled to hear you’re enjoying our products and service! We can’t wait to welcome you back and for you to try even more of our range

Valorada con 5 estrellas sobre 5

Literally the best customer service

Literally the best customer service
Couldn’t ask for a better resolution to such a small issue! Thank you so much guys

22 de abril de 2025
Opinión espontánea
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Respuesta de Peaches & Cream

Hi Laura, thank you so much for your lovely feedback 💕
We’re so glad we could quickly resolve your issue - your support means the world to us!

Valorada con 5 estrellas sobre 5

Amazing products & service

Absolutely amazing service every time. One of the brushes I ordered was out of stock and the incredible team at peaches & cream contacted me immediately to pick a replacement or process a refund 🍑 I love their products and probably carry almost everything they stock in my kit. The best x.

19 de abril de 2025
Opinión espontánea
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Respuesta de Peaches & Cream

Hi Sarah, thanks so much for sharing your experience 💕
We’re so happy to hear our team could assist so smoothly with your order and that our brushes have become a staple in your kit. Your support truly means a lot to us! 🍑

Valorada con 5 estrellas sobre 5

Great Customer Service, Great Brushes

Customer service is great. One of the products that I ordered was out of stock and they contacted me straight away to let me know. They were really helpful and let me order an alternative at no extra cost. The brushes are great too.

23 de abril de 2025
Opinión espontánea
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Respuesta de Peaches & Cream

Hi KC, thank you for your kind words 💕
We’re so glad our team could help you choose an alternative and that you’re enjoying the brushes. Your support means so much to us, and we can’t wait to welcome you back!

Valorada con 5 estrellas sobre 5

I had ordered the sun tint and sadly…

I had ordered the sun tint and sadly got a wrong order, so I have emailed the team and they have been the best, couldn’t be anymore apologetic they have sent me a replacement of what I originally ordered and even a free gift!

They are the best! Thank you eve xx

22 de abril de 2025
Opinión espontánea
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Respuesta de Peaches & Cream

Hi Chlo, thank you so much for your lovely review 💕
We’re glad we could quickly sort your order and get the correct Sun Tint to you. Your support means the world to us, and we’re so happy you’re happy with your order!

Valorada con 5 estrellas sobre 5

Great customer service

Really great customer service and lovely products. Thank you!

17 de abril de 2025
Opinión espontánea
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Respuesta de Peaches & Cream

Hi Sophie, thank you so much for your kind words 💕
We’re delighted you’re enjoying our products and service - your support means the world to us!

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