Farrar & Tanner Opiniones 

1403
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Spacious shop with unique products of excellent quality arranged very attractively. The Staff were very pleasant, welcoming , and helpful. Lovely experience. Will definitely shop here again either i... Ver más

Valorada con 5 estrellas sobre 5

Really fast delivery. Extremely pleased with the quality of the engraving and the product itself. Will definitely use this company again. Highly recommend.

Valorada con 5 estrellas sobre 5

Exceeded my expectations in all areas. Bought as a gift for my husband for our ruby wedding anniversary next month. Hope he loves it too!

Valorada con 5 estrellas sobre 5

First class service. Informed at every point, and packaged beautifully well in compostable packaging. I love my little orchid mister, and know it will actually last, and pleased to know I am buying fr... Ver más

Información sobre la empresa

  1. Tienda de regalos

Escrito por la empresa

Luxury personalised products and gifts with lasting heritage and style. The finest range of products sourced from skilled craftsman.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 36% de las opiniones negativas

Suele responder en menos de 1 semana

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4,7

Todas las opiniones

(1403)

198 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Order received but disappointing customer service

I received what I ordered and quick delivery with a couple of caveats. One of the order confirmation emailed showed the total of £34.99 including delivery when the website showed £25.95 including delivery. Furthermore the item in the confirmation was a smaller size than I had ordered. Farrar did refund that but I would caution shoppers to check their order email as soon as it arrives. I also placed two orders one immediately after the other which came to over £100. F&T at the time were promoting free delivery delivery on orders over £100. I wrote to F&T asking if they could refund the delivery charges given that both orders were placed almost at the same time and totaled over £100. I was told as the orders had shipped a refund is not possible so ended up paying two delivery charges. I said I would return one of the orders for £85 if they could not refund at least one of the delivery charges. I received no further reply. I sent one of the orders back and ordered on Amazon (no delivery fee) and received a confirmation from the courier the items had arrived back to F&T. When after a few days I did not hear from F&T I emailed for an update but received no reply apart from an email saying 'we are always looking to improve'. 10 days after they received the items I got an email confirming the credit, but not the delivery fee.

6 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely loved my order

Absolutely loved my order. I had a personalized belt, wallet and the gloves. Quality is superior and the engraving looked glassy. Father and husband loved their gifts. So glad I found Farrah and Tanner.

24 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent shop

A beautiful item - black leather coin tray - embossed with initials while I waited and the recipient was delighted with his present on Christmas Day. The girl serving me couldn’t have been more helpful, offering to get as many trays as I wanted to inspect before my final choice. The other girls seemed very helpful with other customers. I will definitely return for more shopping. Thank you.

19 de diciembre de 2025
Opinión espontánea

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