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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently ordered the Personalised Luxury Easter Pack from Festive Studio and I couldn’t be happier with the experience. The quality is absolutely outstanding — every item feels carefully chosen... Ver más

Valorada con 5 estrellas sobre 5

Been ordering 9 years now. I can never fault this company. Everything is always beautifully presented. Such detail and care goes into everything. My kiddo absolutly loves getting his christmas eve box... Ver más

Valorada con 5 estrellas sobre 5

Honestly I cannot thank you enough for this incredible package. I’m astounded at the quality and how much was in the package. The attention to detail and creativity is amazing. I only added two ext... Ver más

Valorada con 5 estrellas sobre 5

Made a mistake on delivery adress messaged them n they changed it straight away, sent items gt damaged by royal mail contacted company and sent new ones out straight away, quick look in boxes and ever... Ver más

Información sobre la empresa

  1. Tienda de artículos navideños

Escrito por la empresa

Your magical Christmas awaits...


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

310 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 50% de las opiniones negativas

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4,7

Todas las opiniones

(310)

38 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Always the best, One happy mum❤️

2 years in a row (last year being the first) I have ordered personalised wrapping paper for my little boy and I love it so many! The quality is perfect. This year I ordered letters from Santa for my son and nieces and oh gosh they actually look like they have came from Santa himself😭 they are perfect! Can’t wait to order early again for next year! Thank you again for making me a happy mum at this time of year! Merry Christmas and all the best for 2021❤️

11 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Couldn't have asked for more!

We received our letter, which was fantastic anyway. Those little personal touches like his friends name and dogs name where excellent.
But when the puppy sadly got to the letter and destroyed it, we had one very sad 6 year old!!
I contacted festive studio on the off chance they could send another (obviously willing to pay). But not only are they sending out a replacenent, but also free of charge!!
Thank you Emma at festive studio, you have saved the day and made that sad child so happy!!

10 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely fabulous

I ordered a letter from Santa for my 8 year old granddaughter, I was expecting the usual run of the mill letter. The letter arrived addressed to me for safety reasons. Inside was an envelope addressed to my granddaughter. What a fabulous letter the best Santa letter I have seen. Everything was covered ...her age, name,age, sister's name etc, all you would expect. What I didn't expect was the full content of letter, I almost felt it was from Santa myself! Info on mrs Claus, the head elf and reindeer. Worth every penny spent.
Absolutely fabulous. Will recommend certainly and obviously will use again.

8 de diciembre de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

Beautiful personalised letters from Father Christmas

I ordered my boys a personalised letter each from Father Christmas as we won't be seeing him in a grotto this year. The order process was quick and easy to complete. The letters took a little longer than expected to arrive however Emma kept in contact with me via email and explained that Royal Mail are unusually busy. When they arrived I wasn't disappointed! They have used high quality paper, envelops and printing, they are very authentic. The letters are completely different, I wasn't sure if they would just change the name, however the whole letter is different. They also came with a behaviour contract and a wish list to return. My boys were over the moon with them, one for the memory box and something to help keep the magic alive. Would definitely recommend!

7 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Christmas 2020 is Magical Again ...!

I am so chuffed with the quality of the items that I ordered for all 4 of our Grandchildren. From the Personalised Wrapping Paper, to the Magic Keys & Personalised Letters to Father Christmas and the personalised baubles!
In a difficult year where we are not been able to see them this has just put the excitement & magic back into the Season.
Thank you so much! .... And a BIG Thank You to Emma for her Exceptional Customer Service! XX

7 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

Such a lovely magical gift to receive for my 5 year old. She is going to love the letters, reindeer food and magic snow.

We thought we would be in our new house for Christmas but we won’t be now. I e-mailed festive studio to see if they could change the address on the telegram and Santa letter. They responded within hours and are sending me a new letter and updating the records for the telegram all free of charge.

Really impressed and would highly recommend.

Thank you festive studio!

4 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am so happy with this company

I am so happy with this company. I ordered a letter for my five-year-old daughter this year and somehow managed to misplace it. I contacted festive studio to see if I could get a reprint, which I was happy to pay for, and they sent one out free of charge :). The customer service is prompt and polite and the letter and certificate are both adorable! I will definitely use them again next year!!!

4 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

A really magical idea for children

We received our wooden Christmas box from the festive studio last week. Its so lovely - I can't wait to see our childrens faces on Christmas eve. All of the elements are beautifully presented. We will have their letters from Santa arriving this week and then on Christmas eve their treat packs.

Delighted we found the Festive Studio, we now have a new Christmas tradition!!

30 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

Fantastic quality! I was so impressed with the detail contained in the letter. It’s going to be magical when my daughter opens her letter. Worth every penny if you ask me!
After receiving my personalised letter I came back to order personalised wrapping paper!
Thanks so much. Quick communication as well when I enquired where my order was up to.

26 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Magic Website!

I use this website every year for personalised gifts for the kids - I really can't fault the quality. This year I feel it's even more special, especially as they have such great VIP access to Santa. Really brill, love it.

23 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I made a mistake in my order

I made a mistake in my order - my fault and they very kindly replaced the item free of charge, amazing kind spirit! The product quality is amazing and my daughter will explode at this amazing Christmas Santa letters box, thank you Festive Studio I’ll be back!!

22 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent all round!!

The quality of the items are excellent! Fast turn around. I made a silly typing error on a personalised wrapping paper and without me asking they kindly sent me another. Superb customer service! Highly recommended!!

21 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent quality and great service

I bought a treat pack for my daughter a few years ago and she loves it. We get it out every Christmas Eve, so this year I got one for my son. The quality is excellent and the care and attention to detail for the children's North Pole letters is exceptional.

There was a little mix up with the special magical keys for Santa but the team fixed the issue straight away, so I have been really impressed with the service.

Would definitely recommend!

19 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful Christmas Eve Box

I received a beautiful Christmas Eve box for my 3 granddaughter's. They are going to be so excited, I can't wait to see their faces. Thank you 😊

19 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dog Decorations

Dog Decorations
Wow! I'm over the moon with these fabulous decorations.
I've ordered 4 dog decorations they're wonderful, also true to the breed.
I would highly recommend.

I had a whoops moment 🤦‍♀️ I spelt the name wrong on the email I sent to Festive Studio.
They have helped me and sorted the problem for me.
I'm so grateful. Thank you Emma.

19 de noviembre de 2020
Opinión espontánea

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