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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I needed chocolate made without sugar and was pleasantly surprised by the flavour of the pure Cacao chocolate. It is, however, an acquired taste, and it may take a little while for your taste buds to... Ver más

Valorada con 5 estrellas sobre 5

This is such good chocolate. No rubbish, not oily, the beans from the different islands really do have different flavours. It satisfies that chocolate hit in a square or 2. I thought it was expensive... Ver más

Valorada con 5 estrellas sobre 5

Great gift for a dark chocolate lover, very appreciated. Ideal speed of delivery. Packaged in a lovely good quality way. Would buy again

Valorada con 5 estrellas sobre 5

Best Dark Chocolate Ever Normally my "luxury" chocolate is from Hu (which tastes amazing) and Waitrose Ugandan 85% (which is also really smooth), but today I came across the 84% volcanic chocoate a... Ver más

Información sobre la empresa

  1. Chocolate artesanal
  2. Tienda de chucherías
  3. Fábrica de chocolate
  4. Tienda de chocolate
  5. Tienda de golosinas
  6. Proveedor de regalos corporativos
  7. Bufé de dulces y postres
  8. Tienda de alimentos gourmet

Escrito por la empresa

Rich volcanic chocolate from an award-winning British bean-to-bar maker. Crafted using rare cocoa beans from remote volcanic island estates in the South Pacific and Oceania. The long finish, lingering taste, distinct depth and taste complexity of our chocolate is thanks to the uniquely nutrient-rich, porous volcanic soils on which our 'Firetrees' or cocoa trees grow. The cocoa beans are sourced directly from small, single-estate growers whose skill and expertise in harvesting, fermenting and solar-drying the beans ensures the exceptional taste notes of the cocoa begins its journey of development. Arriving in our facility in the heart of Cambridgeshire in the UK, our master Chocolate Maker oversees the ‘whole-bean’ roasting before the real art of conching and tempering can begin. The result is a silky smooth, rich dark chocolate with deeply complex taste notes that develop as it melts on the palate. Discover more at www.firetreechocolate.com


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

520 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amazing chocolate

Amazing chocolate… didn’t realise 100% chocolate could taste so good.

16 de septiembre de 2024
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Respuesta de Firetree Chocolate

Thank you for your 5* review and yes, our 100% cocoa bars, thins and hot cocoa really are something to be tried, aren't they? There's nothing quite like them!

Valorada con 5 estrellas sobre 5

Guilt free, beautiful dark chocolate.

I love really dark chocolate and hoped, but actually never expected to find one totally sugar free and natural without any fillers, sweeteners etc. Well, Firetree have proved me so delightfully wrong! Their 100% dark chocolate is really delicious, good for you and totally guilt free, what's not to love.I
It arrived quickly and was nicely packaged.

23 de septiembre de 2024
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Respuesta de Firetree Chocolate

We're glad you found us! And we still find it hard to believe our 100% cocoa bars contain nothing other than cocoa beans as the bars taste so naturally sweet and like 'chocolate'. It's a best seller for a reason, we feel.

Thank you for helping to spread the word of Firetree. As a small business, this means everything to us.

Valorada con 5 estrellas sobre 5

On time and delicious

I received my package the next day. 100% chocolate varieties are super delicious.

19 de septiembre de 2024
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Respuesta de Firetree Chocolate

Thank you for taking the time to review our small chocolate company and we're so glad you received your order the next day.

We're renowned for our 100% cocoa bars, Thins and hot cocoa and we're glad you find them super delicious.

Valorada con 5 estrellas sobre 5

Excellent quality

Excellent quality chocolate with a really good range of tastes. Who’d of thought that two bars of 72%cocoa chocolate could taste so different!

18 de septiembre de 2024
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Respuesta de Firetree Chocolate

Thank you for taking the time to leave a review and we're glad you have discovered and are impressed by our volcanic chocolate collection.

It still never fails to amaze us that even though our dark chocolate bars contain the same handful of ingredients, they taste wildly different simply based on the volcanic island the beans are grown upon.

It's a journey across the world of fine chocolate via your taste buds!

Valorada con 5 estrellas sobre 5

Yummy

I find this chocolate coats your mouth with flavour which lingers even after you have finished eating your bite , it’s one of the most moorish and delicious chocolates I have tasted

18 de septiembre de 2024
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Respuesta de Firetree Chocolate

The Firetree Team are thrilled by your beautiful review and words! We're so pleased that Firetree is some of the most delicious chocolate you have ever tasted and we hope to supply you with our chocolate for many more years to come.

Valorada con 5 estrellas sobre 5

Fantastic chocolate

Easy ordering. Came quickly. Nicely packaged.
Most importantly, fantastic chocolate.

6 de septiembre de 2024
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Respuesta de Firetree Chocolate

We are pleased to have met and surpassed standards on all 4 of those crucial points to chocolate consumption and enjoyment!

Thank you for taking the time to leave us a review and we shall endeavour to carry on making fantastic chocolate for as long as we can.

Valorada con 1 estrellas sobre 5

Incomplete order

Incomplete order

11 de septiembre de 2024
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Respuesta de Firetree Chocolate

We endeavour to maintain the highest of standards for all our deliveries, and having looked into this after your correspondence with us on Friday 13th September, we deduced that Royal Mail had delivered a damaged, half-opened parcel.

We sent out a full replacement order and shared the tracking information with you. We hope this order will be with you very soon, if not later on today (Tuesday 17th September).

Valorada con 1 estrellas sobre 5

Do not buy form this company they have…

Do not buy form this company they have a habit of supplying incomplete orders so you pay for 4 bars but only get 2 and get no refund or a later supply of missing items. DO NOT USE this company!!

12 de septiembre de 2024
Opinión espontánea
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Respuesta de Firetree Chocolate

We’re sorry to hear of your experience with Firetree. Great customer service is very important to us and we seek to immediately resolve order issues directly with the customer.

If you haven’t already, please get in touch via info@firetreechocolate.com with your order number and we will aim to sort this out with you today - Monday 16th September 2024. We look forward to hearing from you shortly.

Valorada con 5 estrellas sobre 5

Delicious

Ordered, delivery information provided, and eureka parcel arrived within 24 hours.
As to the contents, they will be used as very very special treats. Delicious.

6 de septiembre de 2024
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Respuesta de Firetree Chocolate

Thank you for leaving a review for Firetree Chocolate and we're thrilled that you received your delicious chocolate in within 24 hours. Between us in the factory and Royal Mail, we are glad high standards are being met!

We love nothing more than to hear some of the world's rarest chocolate is being enjoyed as very, very special treats.

Valorada con 5 estrellas sobre 5

Beautiful chocolate for people who…

Beautiful chocolate for people who appreciate good chocolate, order received really quickly

2 de septiembre de 2024
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Respuesta de Firetree Chocolate

What a lovely sentence that sums up what Firetree Chocolate is and for whom it is for!

We are glad to have been discovered by those who appreciate good chocolate and also glad to have got your chocolate to you with speed. After all, we wouldn't want you to be too far from our chocolate once you've found us...

Valorada con 5 estrellas sobre 5

Love the 100 percent dark chocolate…

Love the 100 percent dark chocolate with zero sugar!

20 de agosto de 2024
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Respuesta de Firetree Chocolate

We're thrilled to meet another fan of our bestselling 100% cocoa range! It never fails to amaze us that the cocoa bars, hot cocoa and Thins contain no sugar, as they all taste so naturally sweet, thanks to the expert skills of our Chocolate Maker.

Valorada con 5 estrellas sobre 5

Best chocolate Ive ever eaten & Im 61…

Best chocolate Ive ever eaten & Im 61 years old.

27 de agosto de 2024
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Respuesta de Firetree Chocolate

Your review made us chuckle! Clearly a world and wealth of experience of chocolate eating and we're glad you have finally found Firetree Chocolate! We hope to have you along for many more decades to come, after all, chocolate is good for the soul...

Valorada con 4 estrellas sobre 5

Choclate for all


Gave as a present. Gratefully excepted.
Loved the concept of a book and the the origins or each bar. Fab.

1 de julio de 2024
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Respuesta de Firetree Chocolate

Thank you for your great review of Firetree Chocolate and we just love the phrase 'chocolate for all' as that is what we feel it is, too! We hope you and your gift recipient learnt a bit more about just how different chocolate could be based on its island origins and the volcanic soil it grows upon. That never fails to amaze us, still!

Valorada con 5 estrellas sobre 5

Perfect chocolate

Truly delicious chocolate. 100% cocoa, but not at all bitter. A perfect chocolate hit with only a small piece. Totally recommended.

28 de agosto de 2024
Opinión espontánea
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Respuesta de Firetree Chocolate

To be called 'perfect chocolate' is the best review we could have achieved. Thank you for your review of our 100% cocoa bars and Firetree are glad to bring you the perfect chocolate hit as and when you require it.

Valorada con 5 estrellas sobre 5

excellent ordering process and customer…

excellent ordering process and customer service support. The chocolate is amazing, amongst the best I've ever tasted.

14 de agosto de 2024
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Respuesta de Firetree Chocolate

Thank you for taking the time to review Firetree Chocolate. We're glad you were pleased with the ordering process, the customer service you received and the amazing chocolate. Those are three aspects that we hold essential to our business so we hope to provide you with some of the best chocolate you have ever tasted for many more years to come.

Valorada con 5 estrellas sobre 5

Both varieties of the 100% chocolate…

Both varieties of the 100% chocolate are nothing short of remarkable. Compare it to the montezuma, for example, and you will see why. Not over exorbitant either, which is why I will keep coming back for more.

21 de agosto de 2024
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Respuesta de Firetree Chocolate

We couldn't ask for a better review of our 100% cocoa bars and hot cocoa - which never fail to delight the Firetree team, too.

Thank you for championing our small chocolate company by taking the time to discover and rediscover these bars with every order.

Valorada con 5 estrellas sobre 5
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Respuesta de Firetree Chocolate

Thank you for your feedback, Ruth and we're so glad you enjoy our chocolate. Even the Firetree Team never fail to be impressed at how good our 100% cocoa bars and hot cocoa is.

It just shows that when you use great beans, expertly harvested and fermented by hand-picked cocoa farmers in some of the world's smallest cocoa-producing locations, that all this time and effort shows in the end-result chocolate.

Thank you for supporting our small chocolate company and the farmers we work with to ensure chocolate is a sustainable living for them and their families.

Valorada con 4 estrellas sobre 5

Love Firetree 100% Vanuatu Island…

Love Firetree 100% Vanuatu Island chocolate - but NOT the new bars; the indents are so shallow the squares don't split off properly.

19 de agosto de 2024
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Respuesta de Firetree Chocolate

We're glad you are enjoying the Vanuatu 100% cocoa bar and we will discuss your feedback in the next product meeting we have. Thank you for taking the time to review Firetree.

Valorada con 5 estrellas sobre 5

Attacked by a chocolate fiend - good

Arrived fast and shortly was attacked by a chocolate fiend. He says the chocolate is really good. He’s now trying to ration it.

15 de agosto de 2024
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Respuesta de Firetree Chocolate

We are concerned that you seem to have a chocolate fiend in your midst and after much discussion, feel the only action is to feed him more Firetree Chocolate. This should keep him happy and us producing more chocolate.

Thank you for your 5* review in the meantime and we hope you get to experience some of the chocolate in the near future, too!

Valorada con 5 estrellas sobre 5

Very quick postage ethically tasty

Very quick postage . It's great having such a mindful,caring chocolate maker and it really is good stuff. A daily chocolate with no sugar and ethical guardians.

5 de agosto de 2024
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Respuesta de Firetree Chocolate

To be called ethical guardians is very high praise and we are proud to say we rise to that by trading directly with hand-picked cocoa farmers, working with them to ensure they get the best out of their cocoa crops and paying them above and beyond the 'farm-gate price' to make cocoa a sustainable livelihood.

That the chocolate also happens to taste great is an added bonus, thanks to our expert Chocolate Maker. Thank you for supporting our small chocolate company through enjoying our products.

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