First alternative was the best price on the comparison site, after purchasing the policy I logged on to the website which is very easy to use. Whilst on the site I used the online chat to check a few... Ver más
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Consulta las opiniones de los clientes
Haven't needed to claim so limited dealings with them, however I am searching for new quotes ready to renew and I am unable to beat their renewal quote! I've searched across all comparison websites so... Ver más
La empresa ha respondido
I needed confirmation of my NCB as I didn't receive a pdf of it via e-mail when I cancelled my policy due to selling my vehicle. The customer representative, Lukho who I spoke to via online chat pro... Ver más
La empresa ha respondido
So far I am pleased, simple user friendly process, payment and access to most important documents. Overall pleased. I would have liked to see easier access to breakdown and admin, claims contacts and... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
First Alternative provides 5 Star Defaqto rated car and multicar insurance with a range of benefits and optional extras. Find out more and get a quote!
Información de contacto
Reigate, Reino Unido
- www.firstalternative.com
4,5
Excelente
2 mil opiniones
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
To get a quote in my name only after loosing my husband .
My daughter helped me because I am not too good at modern technology.. It seemed very straightforward and everything was easily understood .For my age since loosing my husband and having to get insurance in my name was proving to be quite difficult even though I have been driving for 50 years with only one very small accident to take into account so I was very pleased to get a quick and reasonably priced offer . .
18 de abril de 2026
Respuesta de First Alternative
We appreciate you sharing your experience. We're glad to hear that the process was straightforward and easy to understand. Welcome to First Alternative!
Easy to understand the offers
Easy to understand the offers. Quick response to payment. All documents in order.
19 de abril de 2026
Respuesta de First Alternative
We're happy to hear that the offers were clear, payments were quick, and documents were in order Denise. Thank you for your positive feedback. Welcome to First Alternative!
good thanks
19 de abril de 2026
Respuesta de First Alternative
We are pleased to hear this Robert. Thank you for the kind review. Welcome to First Alternative!
Respuesta de First Alternative
We are pleased to hear this Diane. Thank you for the kind review. Welcome to First Alternative!
It was fairly easy process of getting…
It was fairly easy process of getting good cover at a great price.
19 de abril de 2026
Respuesta de First Alternative
We are pleased to hear this Iain. Thank you for the kind review. Welcome to First Alternative!
Fast and efficient service ***
19 de abril de 2026
Respuesta de First Alternative
We are pleased to hear this David. Thank you for the kind review. Welcome to First Alternative!
Higher quote led us here
We had received a much higher quote from our existing car insurance provider so we began to shop around. Many other sites offered similar or higher quotes; however, we tried Go Compare & we're delighted when First Alternative came up with a like-for-like policy at a significantly reduced price. It was a no-brainer to switch to them & the entire application process was easy.
18 de abril de 2026
Respuesta de First Alternative
We're happy to hear that you found a suitable policy with us at a significantly reduced price through Go Compare Rob. We're glad the application process was easy for you, and we appreciate your positive feedback. Welcome to First Alternative!
Respuesta de First Alternative
We are pleased to hear this Luna. Thank you for the kind review. Welcome to First Alternative!
Easy to deal with excellent pricing
18 de abril de 2026
Respuesta de First Alternative
We are pleased to hear this Peter. Thank you for the kind review. Welcome to First Alternative!
Easy platform to use
Easy platform to use. Clear information on what the insurance covers Cost effective
18 de abril de 2026
Respuesta de First Alternative
We are pleased to hear this Carole. Thank you for the kind review. Welcome to First Alternative!
I switched to First Alternate Insurance…
I switched to First Alternate Insurance and got a much cheaper quote than my previous company. The customer service was also good and easy to deal with. Overall, a great experience.
18 de abril de 2026
Respuesta de First Alternative
We're happy to hear that you received a more affordable quote and had a positive experience with our customer service. Thank you for choosing First Alternative.
Very competitive price.
18 de abril de 2026
Respuesta de First Alternative
We are pleased to hear this Carole. Thank you for the kind review. Welcome to First Alternative!
Respuesta de First Alternative
We are pleased to hear this Joanna. Thank you for the kind review. Welcome to First Alternative!
Seamless
Seamless , compare the market selected these not the cheapest on my list but offered more services and most importantly
no follow up phone call trying to push the price up well not yet
17 de abril de 2026
Respuesta de First Alternative
We are pleased to hear this Mark. Thank you for the kind review. Welcome to First Alternative!
I had a great experience with this.
I had a great experience with this insurance provider. They offered a very competitive price for fully comprehensive cover, which was significantly better than other quotes I received. The process was straightforward, and making it easy to choose the right policy.
12 de abril de 2026
Respuesta de First Alternative
We're glad you found our comprehensive cover at a competitive price Ghazanfar. We appreciate that the straightforward process made it easy to choose the right policy. Thanks for your review. Welcome to First Alternative!
When purchasing a new car the online…
When purchasing a new car the online form was very easy to understand and fill out and insured in no time at all
Thanks
John Howell
16 de abril de 2026
Respuesta de First Alternative
We're happy to hear that our online form was easy to use when you purchased your new car John. We appreciate you taking the time to leave us this great feedback.
Respuesta de First Alternative
We are pleased to hear this Michael. Thank you for the kind review. Welcome to First Alternative!
Respuesta de First Alternative
We are pleased to hear this Hameed. Thank you for the kind review. Welcome to First Alternative!
Great price
Great price, good reviews, includes most things as standard and easy app usage
16 de abril de 2026
Respuesta de First Alternative
We're happy you found our prices great, the app easy to use, and that you appreciate the standard inclusions Anthony. Welcome to First Alternative!
Gave me good price and I hope good…
Gave me good price and I hope good service in future
16 de abril de 2026
Respuesta de First Alternative
We're happy to hear that you received a good price, and we look forward to providing excellent service for you in the future Renata. Welcome to First Alternative!
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